computer does not recognize external DVD RW drive

Of course, I am one of the many people who can't afford a new computer, and I still have XP.  I have a LG external DVD burner and have been using it for a legal problem.  All of a sudden, the computer will not recognize its existence.  This happened in the middle of a writing and I run many tests and diagnostics, followed many responses on the Microsoft web site, but I can't get a response.  Help!

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Hello

· What is the number and the model of the computer?

· Were there any changes made on the computer before the show?

· Who is the service pack installed?

You can follow the steps listed in the link below: your CD-ROM drive or DVD drive is missing or is not recognized by Windows or other programs: http://support.microsoft.com/kb/982116

Tags: Windows

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