Computer has been infected by the worm 32 blaster... Now I have no sound, can't install/uninstall things, need help!

My computer has been infected last night. I went into safe mode, ran malwarebytes and Microsoft security essentials and cleaned up my computer. But onceI restarted in normal mode, I noticed a ton of questions

-Its completely gone. I cannot listen to music, can not test speakers, cant watch netflix streaming, etc.

-Tried to run microsoft fixit, but I get an error message that the JIT debugger is not found.

Ive been looking online and through forums for all help, but its looks like nothing works!

Any help is appreciated!

-Bouazza

Ok. So, I did the clean boot with just the microsoft services to run. In doing so, I was finally able to run Microsoft FixIt. I ran some tests on this subject but it came up saying windows media player and my audio were very good. Yet, I still have no sound.

From then on, I decided to uninstall and reinstall my audio drivers. After I did, I didn't restarted, still no sound.

After having looked well and try a few troubleshooting steps more, it seems that most of he said it has something to do with windows media player. I followed these tips links on running a diagnostic tests (http://en.community.dell.com/support-forums/laptop/f/3517/p/19351382/19768710.aspx#19768710), the only thing that didn't work was a 1 B 63:161 B microphone registration error. But the article said that if this disagnostic dell comes back fine then issues its is a pilot (that I reinstalled the and made sure they were up to date with windows update) or it's a matter of windows.

I still can not play music, watch videos online, heard no sounds test to sounds, hear no sound when the computer starts first, my video/webcam doesn't work, etc..

I could not go through the boot process to see what was causing Fixit to not work, but now Im processes more than audio. Do you think I did the clean boot with just the activate microsoft services, is one of those that is causing the problem?

I am not computer stuff that well outside the bases... Im trying here but I can't find a solution! I couldn't do the diskcheck you suggested that bc it was a bit confusing to me.

Suggestions more?

Tags: Windows

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