My computer has been infected with a virus by asking me to download windows xp for $59 virus software.

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• Someone broke into my computer informing me that he has been infected with malware, viruses, etc. and advising me to contact a phone number, also send me a live conversation on how to solve the problem. He claims to be an Apple / Safari servic

  Someone broke into my computer informing me that he has been infected with malware, viruses, etc. and advising me to contact a phone number, also send me a live conversation on how to solve the problem. He claims to be an Apple / Safari servic

  This kind of message is a scam. Do not meet it.

  Force Quit Safari, then restart Safari while holding the SHIFT key.

• None of my apps work after that my laptop has been infected with the virus Vista Internet Security 2010,

  Hi all
  I need help to get my computer back to normal.

  My laptop has been infected with the virus Vista Internet Security 2010, but I removed it, NOW none of my apps (Yahoo Messenger, trash, other folders, SYSTEM, all file icons restore,) work, I managed to get rid of the virus visa, but still none of the programs work. When I try to open any program, it displays an error message "this file has no program associated with it for performing this action. Create an association in the set associations Control Panel. " I did all the steps, but still nothing works now all my files are open with the same file. I try to download a program to fix this problem, but I'm not able to run cause keep giving me the same error and cannot download anything. Is it possible to recover my computer as usual. Any help much appreciated.
  Help, please.
  Oh also all the icons on my destop are replaced by the same feacture of icon, but the name of the icons are staying same.if it shows adobe icon and all icons are adobe, when I open it with ie, then everything will change IE also. even if the opening programme has also changed to the same icon as dekstop one. now all my things are open with yahoo messenger:(c'est fou:()

  Try restarting your PC and press the F8 key repeatedly and then start in safe mode with networking and download and comprehensive performance analysis with:

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  If this does not work, try to run Windows Defender version offline beta:

  http://Windows.Microsoft.com/en-us/Windows/what-is-Windows-Defender-offline

  You can take a look at:

  http://cyberdefend.WordPress.com/2012/01/07/boot-Windows-for-scan/

  If the problem has not resolved, then contact Support for Microsoft Security:

  https://consumersecuritysupport.Microsoft.com/default.aspx?ProductKey=pcsafetymalware&task=Diagnostics&mkt=en-us&St=1&wfxredirect=1

• My computer has been infected by a virus, which I have never handled before.

  Exactly what the title says. Recently, my computer has been infected by a virus. I ran a quick scan, and then a full scan of my computer and removed 18 Trojan horses. I open MSCONFIG and put it on Normal startup, I pressed F8 to get out of Safe Mode, but nothing works. I'm stuck in Mode safe and now I'm completely lost. Any suggestions?

  Hello

  If you know the name of the Malware, you must post here

  1. Close all running programs and open the windows if you are back on the desktop.
  2. Click on the Start () button.
  3. In the search box of the Start Menu () type msconfig and press enter on your keyboard - follow UAC prompt.
  4. The System Configuration utility opens
  5. Make sure the Normal startup is selected
  6. then click on the STARTUP tab at the top
  7. Make sure that the startup is disabled
  8. Apply - OK - then follow restart guests

  ____________________________________________________________

  also run this program:

  Download update and scan with the free version of malwarebytes anti-malware

  http://www.Malwarebytes.org/products/malwarebytes_free

  You can also download and run rkill to stop the process of problem before you download and scan with malwarebytes

  http://www.bleepingcomputer.com/download/anti-virus/rkill

  If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

• Windows XP has been infected with a virus/trojan via the net and will pop up window wanting to access the app tray and Windows install wants to work.

  Original title: tray app

  I have a PC with Windows XP. He has been infected with a virus/trojan via the net. I can't access the net, but I have now access to readers of DVD and CD. On the screen is a window who want access to the application of the status bar. I don't have a restore date prior to infection. Installer Windows guard eager to work. How can I get going again and remove the virus/Trojan? I also have a laptop with windows vista. I can download MSE on my laptop for windows XP and copy it to a CD and then use it on the PC?

  Hi shanethornton,

  You can try to download Microsoft Security Essentials from the link below for a CD or a USB key and try to run it on the infected PC and check out them.

  See the link to download Microsoft Security Essentials:

  http://www.Microsoft.com/security_essentials/?WT.srch=1

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Email from someone who says that my computer has been infected by a Virus.Currupt of data.

  I received an Email my computer saying has been infected by a Email of Virus.My does not open, it says that my data is corrupted. What can I do about it.

  Hi grahamfordy,

  It's probably a scam.  Please see article with some additional information:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  I hope this helps!

• fsmgroup called sayinhg that my computer has been infected with spyware

  I had been contacted by twice saying that you had advised the (supposedly legitimate third-party provider you?) to call me as my computer ID showed that I had been infected with spyware + report fsmgroup error warning. I carefully allowed them remote access where they have ran spyware inf and demonstrated on a 1000 Trojans.  I said several times that I wasn't going to buy anything and they said that they were not selling anything and that they were working on your behalf for me rid of bugs that will eventually lead to my PC to hang with a blue and black screen. However, the only way to solve the problem was to buy a plan. When I refused to purchase the plan, they started the files removed from my spyware in location, despite my asking them to stop - I turned off my computer to stop. I asked them why they did not respect my wishes and they couldn't answer. The person said it had deleted the wrong file and then hung up.  I caused damage to my computer. I can see no longer the same disks and I thought that it had removed the demand of c: Windows drive | INF.  There still a lot of files in this folder (more than 1000) which have been reproduced with an extention. PNF.  Are these files malicious indeed, if yes, what can I do? Also it damage by deleting anything in this area. I ran Malwarebytes and found no errors.

  I am very concerned. Please can you help.

  Rosie

  Hello Rosieptrc

  It's like a scam. Please see the threads below regarding scams and how to prevent them. Thank you.

  http://www.Microsoft.com/security/online-privacy/phishing-symptoms.aspx

• After the computer has been infected with virus win32/cutwail.BA computer is very slow at startup

  My computer is infected with this wirus and my wirus program can not take it away from the computer, it make the computer very slow at the beginning, what should I do?

  Hi Andersjohansson,

  Method 1: To fix the performance issue, follow the steps mentioned in the link below

  Optimize the performance of Microsoft Windows Vista

  http://support.Microsoft.com/kb/959062

  http://Windows.Microsoft.com/en-us/Windows-Vista/optimize-Windows-Vista-for-better-performance

  
  Method 2: if a Protection of resources Windows (WRP) file is missing or is damaged, Windows may not behave as expected. Auditor of file system (CFS) scan to fix all of the corrupted system files. To do this, follow the steps mentioned in the link below:

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

  Method 3: Run Microsoft Security scanner (MSS) for any threat of remnant and try to correct

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Note: Infected files can be deleted from your computer; There is a chance of data loss.

• My computer has been infected with "Windows Vista restore" what should I do to get rid of him?

  The fake security program Window Vista restore"scans my computer and tells me I have several hard drive errors.  It has blocked access to my computers system restore and defragment utility, appeared to 'clear' all my files (like images taxes) and I get the error pop ups telling me to turn off the computer because "hard drive failures.  When I click on cancel, x or anywhere on the box, the system stops.   When I restart, the same fake program starts begins to scan my computer again.  I tried running my Trend Antivirus scan and when the scan is about 99% complete, the fake program does not scan continue.  What should I do to get rid of him?  I'm asked to pay for an upgrade of the software, but have not entered my card number.  I'm afraid that my data has been hacked... including the loss of my photo albums.  I'm currently installing updates to windows on the computer.  Will he get rid of it?

  Hello

  do you mean Windows Recovery?

  read this:

  Windows Vista Recovery is a program of analysis and optimization of fake computer that displays false information in order to scare you into believing that there is a problem with your computer. Recovery of Windows Vista is installed via Trojan horses that display fake error messages and warnings of security on the infected computer. These messages will state that there is something wrong with the hard drive of your computer, and then suggests that you download and install a program that can solve the problem. When you click on these alerts, recovery of Windows Vista will be automatically downloaded and installed on your computer.

  Once installed, Windows Vista Recovery will be configured to start automatically when you log in to Windows. Once started, several error messages appear when you try to launch programs or delete files. Windows Vista Recovery will then prompt you to scan your computer, which will then find a variety of errors, he said, he can't fix until you purchase the program. When you use the defragmentation tool called it will specify that it should run in Mode safe and show then a background in Mode Safe false who pretended to defragment your computer. As this program is a scam do not be scared by buying the program when you see its alerts.

  Follow the removal instructions, including how to "unmask" your data

  http://www.bleepingcomputer.com/virus-removal/remove-Windows-Vista-recovery

• How do to get the documents after the computer has been infected by a virus and wiped

  Hello

  My laptop works most completely and there was a humming noise whenever I tried to start. I learned that the laptop was corrupt. I was informed by the customer service to clean the laptop. In doing so, all parameters resumed those available at the time of the purchase in 2008.

  How can I recover all my documents, pictures, etc.?  I take the laptop to a computer technician to help with this.

  Can also advise you how to make a backup of all items stored on my laptop please.

  Kind regards

  J.

  Wiping the phone clean and restore to factory condition as advised by "customer service" (that may be), you actually deleted all the files that were on the computer. Recovery, even by a specialized at great expense data recovery company will be at best fragmentary.

  I'm moving your question to the forum space Windows for system repair and recovery, where it is possible that you may receive some additional tips, but I think that you can simply cut your losses at this point. If there is a hardware problem that caused the initial symptoms, it is likely that you will face more questions and data loss unless you get the hardware repaired/replaced.

  -steve

• Windows 7 is not genuine, once the computer has been infected by the virus of Ransomware

  Please can I have help from someone.

  Some time ago I was surfing the net when I came across a website, my naiveté made me click on it only to be greeted by a virus. The round about three months my computer was inaccessible. So I left him alone. To unlock a sum of £100 to be paid. I have it has not paid and after the months I had access to my computer again. But all was not how I expected I would soon find a virus, which Windows Security Essentials found and eliminated, thus to discover my version of Windows was not legitimate. So a ball of activation popped up and told me that within thirty days in that my windows activation key should be included. But as I've already said, I had a good no hacked legitimate version of windows before the incident.

  So now all I ask if this can be taken seriously until I spent the time to write this, hope that my problem could be solved.

  Concerning

  Jerome B

  Original title: FRAUD, THEFT, HELP!

  You can reinstall win as often as necessary if you reinstall an OEM on the PC version, it was first installed on and you have the key.

  In the worst case just use the phone activation, do not meet all the prompts until the opportunity to talk to a real person

• My computer has been infected by a virus or worm

  Recently, I upgraded my computer to el capitan since then he worked very slowly I can't stop, and firefox won't open.

  2 days ago, I added an application named Dr. done wondershare to try to restore images lost from my phone.

  Today I went to Keychain Access at some point yesterday beside a blue @ many of my passwords and sign web passwords to several different accounts were consulted.

  Is this a sign that my safety is at risk and what should I do.

  All the apps of Wondershare are mounted with all sorts of ad-/ malware. You can do a quick scan with Anti-Malware for Mac (Yes, it's safe) to see if it finds anything.

• Your company has never called a home residence to say that a computer has been infected with malicious malware?

  I just got a phone call from a person stating they are from Microsoft saying that my computer is infected. They asked me to run something and then they gave me a webiste to type. I was very tired and I asked for a phone number and she gave me 1-416-915-3536 or 1-800-500-44600 and ask Christine.

  Is - is this legitimate?

  Please notify.  Thank you... Bernadette

  It is a scam.  Whatever you do, don't let them get close to your computer.  MS does not have that kind of appeal.

  Good luck.

• System has been infected with the cuaari.exe Virus. Impossible to delete.

  UNALE to remove hidden files

  I have system has been infected with a virus called cuaari.exe that one of the antivirus is not able to remove.
  The problem is whenever I have connecct to my external hard drive or USB it makes all files as shortcuts, so you can't click on them. from the command prompt I did a "dir / Ah! ' to see the hidden files and I saw cuaari.exe there, but I did"del cuaari.exe"it says unabale to find any file... Please let me know how to remove these viruses type hidden.

  Hi Abhishek,

  ·         What is the antivirus installed on the computer program?

  ·         It is updated with the latest virus definitions?

  You can run the Microsoft to check security scanner for infection by the virus. Check out the following link.

  Microsoft Safety Scanner - free online tool for PC health and safety

  Also, update the antivirus program on your computer with the latest.

• My air macbood has been infected with the criterror virus. How to disinfect?

  My MacBook Air running Yosemite has been infected with the criterror virus. Does anyone know how to disinfect? I am currently using Windows Parallels Online.

  The WHO says?