Computer HP running Windows 7 will not access the Photosmart 210 a scanner?

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• Windows 7 will not recognize the dvd drive

  Windows 7 will not recognize the dvd drive, although it worked well for more than two years.  Now I can't access it to install new software.

  It will not be displayed in the Device Manager, bad shooters to say it is not connected or is, tried Fixit fix (could not as "not applicable to your computer update"), uninstall iTunes (in the case of a conflict - even if it worked with the DVD of > 1 year), etc., but still cannot access the DVD.

  It's obviously a known issue, given that a support page - http://support.microsoft.com/kb/976187 that recommends the fix or manually disable ALPM active power management.  If it of a known issue, why is not included in the updates and that I have to disable ALPM power if management it worked ok before?

  What now? Is turn off the power, my only option?  What happens if it is not yet recognized after that?

  Hello

  If the drive is viable:

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Start - type in the search box - find CMD top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  Then run checkdisk (chkdsk).

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  ==========================================================

  After the foregoing:

  References to Vista also apply to Windows 7.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The DVD player does not work after installing Windows 7
  http://support.Microsoft.com/kb/975270/

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
  Setup after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951

  
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and the
  correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry settings for your
  CD/DVD drive someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays
  all devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Windows 7 will not detect THE routers wireless, including mine.

  Windows 7 will not detect THE routers wireless, including mine. I inserted the cd of restoration of the system, and after that he picked up no internet. No, even if I connect it with the wire! Help!

  Hello

  Thank you for contacting Microsoft Community.
  Is properly installed wireless adapter driver?
  Go to start-> type devmgmt.msc-> press on enter. In the Device Manager window, expand network adapters. You should be able to see a list of network adapter as Ethernet, Bluetooth, etc. Make sure that you can find the adapter wireless from the list. If so, double-click it. Properties windows will be open. On the general tab, under device status, if it shows that the device is not functioning properly, please remove the case, locate the wireless network card and make sure the connections of antennas are coneected correctly. If even a connection is not properly connected or damaged, you cannot connect to any WiFi network.
  Response if the issue is not resolved.

• Windows 10 will not import the photo

  Windows 10 will not import the photo

  Hi sdeutschs,

  Please let us know the location of you try to import images into Lightroom, if it is a card of the camera, and then try to copy the images to the desktop and then try to import from there.

  Kind regards

  Mohit

• Internet Explorer will not access the web and my antivirus will not work. I have updated to ie 9 and ran the software programs software and spyware malware. My machine is running on vista.

  I have Norton AntiVirus by Comcast and it does not start because of a "connection problem". The only thing I could find wrong was the question would not access the web. I deleted a user account, a couple of days, but do not know if that would do anything.

  Hi IrishStew,

  You can see the article in order to analyze the logs of System File Checker.

  How to analyze the entries in the log file generating the program Checker (SFC.exe) resources of Microsoft Windows in Windows Vista

  http://support.Microsoft.com/kb/928228

  Since Internet Explorer works fine with mode safe mode with networking, you can perform the clean boot to see if a third-party service is causing this issue.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note: After a troubleshooting follow step 7: reset the computer to start as usual

• My laptop that is running windows xp does not recognize the computers on the network running windows 7. Any advice?

  I recently created my home network again.  It consists of a laptop running windows 7 Professional 64 b, b Office windows 7 Professional 32 running and a netbook under windows xp home.  Two computers running windows 7 recognize each other and share correctly, but the netbook will not recognize the other computers on the network at all.  They can see it, but then say they can't access them when you are trying to access.  They are all on the same workgroup.  Computers that run windows 7 discovered the network, file and printer sharing, and public folder sharing all lit.  Password sharing is disabled and windows manages the homegroup connections.  Any advice would be appreciated, I need to use computer dvd players 7 on the network to install some things on the netbook.

  Hi mahmorc,

  ·         You get the error message?

  Follow these methods.

  Method 1: Follow the steps in the article.

  How to troubleshoot a network home in Windows XP

  http://support.Microsoft.com/kb/308007

  Method 2: Perform a clean boot to see if there is a conflict of software like the clean boot helps eliminate software conflicts.

  How to configure Windows XP to start in a "clean boot" State

  http://support.Microsoft.com/kb/310353

  Note: After the boot minimum troubleshooting steps, follow section How to configure Windows to use a Normal startup state of the link to return the computer to a Normal startupmode.

  After the clean boot used to resolve the problem, you can follow these steps to configure Windows XP to start normally.

  (a) click Start and then click Run.

  (b) type msconfig and click OK.

  (c) the System Configuration Utility dialog box appears.

  (d) click the general tab, click Normal Startup - load all services and device drivers and then click OK.

  (e) when you are prompted, click on restart to restart the computer.

  Method 3: Update the latest drivers for the network card.

  How to manage devices in Windows XP

  http://support.Microsoft.com/kb/283658

• New computer, existing agency CC project will not open "the project appears to be damaged, we can't open."

  I just got a new computer and my existing projects will not open. I get a message on the launch only: the project appears to be damaged, it cannot be opened.

  I move the same project to my old MacBook Pro, and it opens.

  I move to a HP Z820 with Windows 7 and it opens.

  All use the most recent version of first Pro CC.

  New computer is Windows 10, Lenovo P50, 32 GB Ram, 256 GB SSD boot drive, QXD, Quadro M200M video screen (update driver by suggestion on the web forum). No improvement.

  Any suggestions?

  Thank you!

  Hmmm... I'm looking for on their Web site and for the side PC, see 9.2, 9.1, 9.0.2 and 9.0.1.

  What all people, from the 9 series, I don't see what should be the question. I would expect that you would be able to match the versions using their site...

  Neil

• Internet security Windows 7 will not allow the installation of Flash Player 17 update

  Internet security Windows 7 does not allow the installation of the update of Flash Player 17.  I tried the direct installation using the IE_AX update without success.

  The procedures described in the last link enabled the update of Flash Player be downloaded and installed.

  It is regrettable that Windows IE seen Adobe as being an unreliable Site and requires a temporary user disable the security settings for the update to proceed.

  Thank you for your help.

• Pavilion dv6-1350us Entertainm: Pavilion dv6-1350 us running Windows 7 will not be closed

  Have not used my laptop for the last 45 days and have not installed anything new. W7, 64-bit running. Just used on these days and it will not be closed. When I stopped it just hangs and displays that says: "if it please do not turn off or unplug your machine. Installation of update 1 of 1 ". This can last for hours.

  I stop it manually with the power button which of course translates message when I start again that «Windows did not close properly»

  I thought that since I had not used the computer laptop or literally turned on for about 45 days, that maybe I was missing a few important Windows updates, but when I go to Windows update via Control Panel and click on Windows Update to search for updates, it "just hangs" it thus, showing never updates available. Last update of the W installed was 26/03/16 and laptop worked OK.

  Any ideas?

  I downloaded ccleaner pro (first edition) and scanned the hard drive. I checked 'fix all issues' and it worked! Whatever files or conflicts on the register or wherever was causing the 'hang up' were eliminated obviously that my laptop was able to stop. :-)

• remote control will not access the letters in media center in Windows 7

  I use Media Center with Windows 7.   When you use the command remotely (RC6) multiple key does not rely on the number buttons should afford letters on access keys, but all I get is multiple insertions of the number.  My old Media Center XP computer worked correctly.  I can access letters OK using my keyboard but that is rather cumbersome to use in the living room and I prefer to get the remote control works properly.

  Hello

  1. have you made changes on the computer before this problem?

  2 is this a desktop or laptop computer?

  Method 1: Select the default program.

   

  a. click the Start button

  b. click default programs

  c. click the "Set Program Access and Computer Defaults" link

  d. Select custom

  e. choose a default media player

  f. Select Windows Media Center

  g. click Ok

   

  Restart the computer.

   

  Check your Windows Media Center button on the remote control

  Method 2:

  Run an analysis of auditor of system files on your computer and check for the issue.

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

  If the problem persists, please post your question here:

  http://social.technet.Microsoft.com/forums/en-us/w7itpronetworking/threads

  Hope the above information is helpful.

• My windows update will not install the new version of windows update, I get the error code 80070020 on a 64-bit vista SP2

  My windows update to install a new version of windows update says it acts like it will download and install it then gives me the error code 80070020 and says that my computer is unable to download or install new updates or new version of the windows update. I have a 64-bit windows vista SP2 and my avira antivirus program that has a real-time protection. I tried to do a clean boot upward and tried every possible tip I found on the Microsoft and through suggested methods help panel, I found. My computer has Avira Antivirus that has real time protection I deleted and tried without that somewhere because he said it could be antivirus programs that include real-time protection. Does anyone have advice good?

  Hello

  1. What are the troubleshooting steps correct you did to fix the problem?

  2 did you a recent software or changes to the material on the computer?

  I would say allowing you to run the FIXIT from the link provided and check if it helps.

  You receive error 0 x 80070020 when you use the Windows Update Web site or the Microsoft Update Web site to install the updates

  http://support.Microsoft.com/kb/883825

  You can also try the manual steps and check.

  If you follow the manual steps to start the computer in a clean boot state, remember to start the computer in normal mode after you have completed troubleshooting.

  Note: when you are finished troubleshooting, follow step 7, mentioned in the article to start the computer to a normal startup.

  Note: It is possible that some data could be removed if infections are detected.

  Hope this helps and keep us posted.

• Windows 7 will not install the drivers or windows updates

  Hello

  I tried to update my iPhone 5 and in the middle of the update, when my computer tried to install a new device driver, the installation failed. I tried to use a flash drive I've ever used on my computer and its driver installation failed as well. However, I used the iPhone 4 friend (that I used to have) and it worked fine. It seems that my computer don't just install the new drivers. The drivers that I have used before still work. In addition to my driver problem, my computer will also not succeed a windows update. Download updates, but then when I restart the computer to apply the updates, it fails every time. Any idea will be useful. My phone is currently stuck in recovery mode and iTunes can't recognize it to restore it because of my driver problem.

  Thank you

  Hello Cara,

  This problem is usually due to any third-party security software that blocks the installation. I would like to know some information about this problem so that we could help youo more.

  1. what security software is installed on your computer?

  2. do you get any error code or error message? (Mention the error message)

  3. have you made changes on the computer before this problem?

  As a first step, I suggest you to reset the Windows Update components and check.

  How to reset the Windows Update components?

  http://support.Microsoft.com/kb/971058/en-us

  I would suggest trying the following methods and check if it works for you.

  Method 1:

  Run the fixit for the following Microsoft Fixit.

  The problems that the programs cannot be installed or uninstalled:

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  Method 2:

  Temporarily disable the security software and check if the problem persists.

  Disable the antivirus software:

  http://Windows.Microsoft.com/en-us/Windows/disable-antivirus-software#1TC=Windows-7

  Warning: If you need to temporarily disable the security software, you should reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  Method 3:

  Try the steps in the following Microsoft Support article and check if it helps.

  How to fix problems with the Windows service install:

  http://support.Microsoft.com/kb/2438651/en-us

  Please reply with the status of the issue so that we can better help you.

• Drive external HARD USB will not access the files correctly on Satellite A100-033

  I have a laptop Toshiba Satellite A100-033 (PSAANE-03J02GEN), running Windows Vista Home Basic Edition.
  I have a Western Digital passport external hard drive, which has no power source, because it pulls its power via the USB port.

  Sometimes the player works fine, but I often have huge problems to access files on the drive. Opening a folder can make Windows to hang.

  Open an audio file or a Word can do Word or audio software crash. Copy files often fails and in the process can make the Explorer Windows stop working.

  Recently I tried to copy a 33MB file from the external hard drive to my laptop, and while he did it took more than an hour. So many things can happen, none of them pleasant.

  Problems can occur if the external drive is the only device connected to a USB (apart from an external mouse, I always use), or if the external hard drive is one of a number of devices plugged into my laptop - either separately or through a USB hub (powered or unpowered).

  Anyone know what is happening and how I can make my USB external drive usable? I have two other external drives (powered by their own power source) and they work perfectly.

  Why, most of the time, do drive limp along so badly that they are virtually unusable?

  Hello

  One thing is clear; the problem is definitely related to the external HARD drive and not the laptop. It seems that this problem still occurs if the HD has been connected.

  It of really difficult to say what could be wrong with your external HARD drive
  Maybe HARD drive sectors are corrupt, and therefore you can not open folders and some files stored on the HARD drive.

  Have you tried to format the HARD drive? Check this box and try to save and re-open cases.

  In the worst case that the external HARD drive has a hardware malfunction

• Windows (vista) will not tax the software updates install

  I'm working on my new tax program and trying to update, it says the update was successful, but then it won't let me install the updates.

  I have "windows cannot access the specified device, path, the file. you don't have the appropriate permissions to access the item"

  Another issue that we have with this computer, it is that when you type, the cursor jumps to anywhere in any crowded during typing.  even upward into the search toolbar

  What program is as follows.  What is the problem of cursor related to all programs or just this program tax unknown.

  Have you tried right clicking on the shortcut to the program, or the .exe (or any Update.exe) and by selecting the option "Run As Administrator"?  Perform, even if your user name is an administrator.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/default.aspx/KB/929135

  950093 how to use the System Configuration utility to resolve configuration errors in Windows Vista
  http://support.Microsoft.com/default.aspx?scid=KB; EN-US; 950093

  Is your entry via the mouse or TouchPad?  See if there are clues in the present.

  Problem of typing cursor w / Vista
  http://www.DaniWeb.com/forums/thread139151.html

  Cursor and mouse run amok
  http://www.Tek-Tips.com/viewthread.cfm?QID=1442072

  All word processing programs jumping around
  http://social.answers.Microsoft.com/forums/en-us/w7programs/thread/18be8b5a-80E1-446b-85e6-4b6f7c3b7188

  How to stop Microsoft Word ignorant mouse
  http://www.Meryl.NET/2008/11/13/how-to-make-Microsoft-Word-stop-ignoring-mouse/

  Have you tried a new mouse or other mouse mat?

• Historical files Windows 8 will not recognize the new external hard drive

  I just bought a new laptop (Sony Vaio) with Windows 8Pro (System op 64-bit, Intel I7, 1THD).  One of the reasons is that I have approached Win8, is I liked the concept of the new 'File History' backup utility  I started to use the computer with an ext WD My Guide of the HD and the history of the files seemed to work.  Then the drive external hard went wrong and I just bought a new WD My Passport 2 t ext HD.  Historical files will not recognize this drive.  He keeps asking the old drive.  When I attached the new drive and go to the screen "Select drive", it says "no usable drives are detected.  Please connect a drive... "I know that the drive is there because I see under 'My computer' and I can copy files to it.  But the history of the files do not recognize.  WD, I called and they helped me to update drivers and even made a update firmware on the drive, but nothing is done.  I tried several fixes suggested in a few links Microsoft 'how file history works... '. «, «What to do if the file history works more...» ", etc, but all without success. The tech also remote BestBuy Geek squad my computer and tried EVERYTHING and could not get it to succeed.  BTW, it's not the HD post because put us on another computer to WIN 8 and Hx file found immediately.  Tech people thought that it was a deep registry with Win 8 problem and their only suggestion was to reimage my computer with the original recovery disk.  But who is going to cost me an arm and a leg.

  I'm not very tech savvy, so I know there must be something very simple, I'm do wrong or overlooking and I hope that some dear soul on this forum or someone from Microsoft can give me an idea or two.  Thank you very much

  I was having this same problem, but then noticed a presentation text easy to miss in the historical files tool that says that the disc "cannot be a part of a library" or something like that. In my case, I had files on my external hard drive that have been included in several libraries... and none that I really used, so I removed the files (and deleted the libraries for good measure). A fast system restart later, and my player does not appear.

  I don't know why MS did not propose it again for this thread as the more obvious thing to check, but there you have it. Something simple and quick to check that could save you some frustration.