computer laptop didn't shutdown + other problems

Hi there, do not know if this was published in the correct area, but I'm buying a new HP Pavilion dv6-6023TX, (it was yesterday (7.1.2012)) everything was fine - he started and "preparing the Office for first use" as expected.

I then connect to my home wifi and install Skype and the Web (test the audio beats on the laptop - visiting Youtube) However, when I decided to stop the laptop (that I'm about to go out) I discovered that the laptop has no stop - well initially its look like its closing, however screen shutdown of windows 7 everything just to stay there from what I see on the screen, the thing turns yet so I hope this isn't like its frozen or anything.

I power off the laptop computer (holding the power button down) and restarted the laptop to see if the problem is just once. but the laptop turns off not

After the third attempt, I decided to install the 61 Windows Update (as she appeared in the notification area) but the problem continues.

I do not know if these other problems are related to the closed issue but I also meet.

-J' also discovered that the cell phone doesn't work any usb thumb drive removable disk/hard drive (formatted in NTFS) on plug usb 2.0 or 3.0.

-my keyboard and mouse bluetooth could be picked up by the built-in bluetooth, however, windows does not attempt to install it.

Sorry for the grammatical errors and message long post, Please help! I'd rather not force the laptop to stop whenever I decided to stop.

Thanks for the quick response... I created recovery disks, but it was not necessary. because the laptop was purchased recently, I hand the store for an Exchange - they did not find any problem with the laptop and told me that they don't trade him because they think that it was no problem.

Back home, I found out what was causing the problem, it was windows update (for some reason any). I noticed this desire to drive removable USB to recognize if they are inserted in the usb slot when windows starts up. the closure was not a problem if I don't connect to any windows first user account. -It also a problem after I connect quickly and stop as well.

After looking at the specs of the laptop, I noticed that it was not the installed operating system to service pack 1, (Harvey Norman (the store where this notebook was the purchase of) scored the operating system like windows 7 Edition home premium SP1.) If after installing the service pack 1 update (no do not by windows update help - failed 3 times) shut down the computer normally laptop with USB devices so that the bluetooth mouse + keyboard to recognize and installed.

so with Service pack 1 is installed, the problem was solved.

Tags: Notebooks

Similar Questions

  • HP Pavilion TouchSmart 15-b161: Epson SX435W and HP Pavilion TouchSmart computer laptop cannot find the other?

    I recently moved and - as I suspected that would happen - I can't install my printer (yet!).  I tried "advanced set up of the printer", but neither the laptop can find the printer, or the printer find the laptop!   I am aware of the fact that the wireless here signal where I am is quite low, so if I have to, I'll have to connect via a cable - but what kind of cable do I need? Please can someone ' "talk me through it in the words of one syllable?

    Hello, since it's an Epson printer please contact people food at Epson for any assistance.

  • I am using windows 7 and my computer laptop wifi does not connect to the modem. It worked correctly with the other modems. I had the prob with the new modem provided by optus. can someone help me please?

    my computer laptop wifi works with other modems. and my modem works with other laptops. they have one problem with each other.

    I don't know why, please help me...

    Hello Omar.

    Thank you for keeping us posted.

    It seems that you did not try the method 2 and 3 after running the troubleshooter from network. Please, try it both ways and see if that solves the problem.

    Reply with the results. We will be happy to help you.

  • Network management problem, computer laptop Windows 7 will not find other computers on any network, however all other computers on the network can access Windows 7 laptop.

    Basically, the issue I'm having is that my laptop does not connect to any other computer to access the actions or other files.  Other computers on the network can access my computer laptop shares and files without any problems.  Operating system is Windows 7 Home Premium x 64.

    What I tried:

    restarted
    uninstalling and reinstalling the files and printers, sharing maps and restart after completion
    all disabled firewall
    tried with IPv6 enabled and disabled without change, so it is currently enabled
    tried on a Wi - Fi and the differences are listed below in the section work (work is wireless)
    able to ping other comptuers
    access to other computers is permitted by other computers

    problem extends over several networks, IE I noticed it at home last night and the followed problem my laptop at work this morning.
    The problem is slightly different on the two sites.

    At home:
    I can see the other computers on the network, but I am unable to access it, even if I have permission, but other computers can access to my laptop.

    At work:
    Cannot even find other computers on the network but they can find and access my laptop.

    I have worked on this problem of non stop for several hours and did much more than what is said, but I am unable to remember everything.  I should have been taking notes: P

    Here are the results of the ipconfig/all command (I removed the physical addresses for security reasons):

    Windows IP configuration

    Name of the host...: Radiation-G72
    Primary Dns suffix...:
    Node... type: hybrid
    Active... IP routing: No.
    Active... proxy WINS: No.

    Wireless Network Connection 2 wireless LAN adapter:

    State of the media...: Media disconnected
    The connection-specific DNS suffix. :
    ... Description: Microsoft Virtual WiFi Miniport adapt
    Physical address.... :  **
    DHCP active...: Yes
    Autoconfiguration enabled...: Yes

    Ethernet connection to the Local network card:

    State of the media...: Media disconnected
    The connection-specific DNS suffix. : hsd1.ga.comcast.net.
    Description...: Realtek PCIe GBE Family Controller
    Physical address.... :  **
    DHCP active...: Yes
    Autoconfiguration enabled...: Yes

    Wireless network connection Wireless LAN adapter:

    The connection-specific DNS suffix. :
    ... Description: Atheros AR928X Wireless Network adapt
    Physical address.... :  **
    DHCP active...: Yes
    Autoconfiguration enabled...: Yes
    Address IPv6 local link...: fe80::f4e3:cd1c:6952:eb4d % 11 (Preferred)
    IPv4 address: 192.168.2.7 (Preferred)
    ... Subnet mask: 255.255.255.0.
    Lease obtained...: Thursday, February 4, 2010 10:50:32
    End of the lease...: Friday, February 5, 2010 08:29:36
    ... Default gateway. : 192.168.2.1.
    DHCP server...: 192.168.2.1.
    DHCPv6 IOOKING...: 234890707
    DHCPv6 DUID customer...: 00-01-00-01-12-4C-6E-91-00-25-D3-3D-FC-9A
    DNS servers...: 192.168.2.1.
    NetBIOS over TCP/IP...: enabled

    Tunnel adapter isatap. {1797D168-6FC8-4DDF-8338-4E214119C26D}:

    State of the media...: Media disconnected
    The connection-specific DNS suffix. :
    ... Description: Microsoft ISATAP adapter
    Physical address.... : 00-00-00-00-00-00-00-E0
    DHCP active...: No.
    Autoconfiguration enabled...: Yes

    Card tunnel Teredo Tunneling Pseudo-Interface:

    The connection-specific DNS suffix. :
    ... Description: Teredo Tunneling Pseudo-Interface
    Physical address.... : 00-00-00-00-00-00-00-E0
    DHCP active...: No.
    Autoconfiguration enabled...: Yes
    IPv6 address: 2001:0:4137:9e74:4ea:2920:b81a:cdc5 (Preferred)
    Address IPv6 local link...: fe80::4ea:2920:b81a:cdc5% 13 (Preferred)
    ... Default gateway. : ::
    NetBIOS over TCP/IP...: disabled

    Card adapt 6TO4 tunnel:

    State of the media...: Media disconnected
    The connection-specific DNS suffix. :
    ... Description: Microsoft 6to4 card
    Physical address.... : 00-00-00-00-00-00-00-E0
    DHCP active...: No.
    Autoconfiguration enabled...: Yes

    Asked this question in the Windows 7 forum also because the problem was between windows 7 and Vista.

    Hello

    If it has started, you can try a system restore - an update "might" have caused the problem.

    1. try a system restore back to a point before that happened. And immediately thereafter enter
    Control Panel - Windows updates - top left settings and set it to download and informs you instead
    Automatic. Leave it until you are sure that everything is OK and then you can add them one at a time
    to troubleshoot BUT click right on and HIDE all the driver updates. Also stop at day of drivers like below
    and let this value - manually search for drivers when you think you need. (See how and why to)
    stop day of drivers below.)

    How to make a Vista system restore
    http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

    To uninstall an update if you determine that there are problems - Panel - updated Windows - down left-
    Updates installed - uninstall

    I had completely forgotten the system restore!  While looking into the system restore, I found that when I moved into my new House and has cable Internet installed, the cable technology installed a program of comcast on my computer.  This caused me to not be able to connect with other computers.  After rolling back to install it before it works!   Thank you.

  • Computer laptop freezing problem

    I am running windows 7 on this model: http://www.cnet.com/products/acer-v3-571g-9435/specs/

    My problem:

    Then... Although I hardly used my laptop lately because of the problem, I just shot again and the problem occurred in the first 5 minutes of the laptop being basically, it is just the gel and the only thing I can do to stop it is to close the laptop by holding the power button down , when it arrives (freezes) my laptop makes a beep until I have turn off the system and the pixels of the screen to the top with a pattern like this
    Photo:

    (but not quite this intense, usually more background would be visible)

    I don't think that there is a particular reason gel (as in, what I'm doing on the laptop when it happens), but it does not freeze up 80% of the time when I move the laptop, even if it's only a centimeter on the side makes me think that something might be wrong with the motherboard? But I have really no idea.

    The only other thing is that it is not actually frozen during the boot process, but start-up took a lot of time on the odd occasion.

    See you soon!

    -Joe

    Hello

    It would seem that you have a hardware problem.

    By the looks of it, you have problems with card integrated into the motherboard graphics.

    But we do not know what is the cause as you say moving the machine causes, if something can be loosened

    "Beeps" normally occur at startup and here's the advice I give for it:

    ________________________________________________________

    "beep" codes normally indicate a hardware problem / failure.

    Go to your computer manufacturer's website and look at the specifications of your PC to see what BIOS you have

    Then read this on the 'beep' error codes to try to see what failed:

    http://www.computerhope.com/beep.htm

    http://www.pchell.com/hardware/beepcodes.shtml

    http://pcsupport.about.com/od/nonworkingcomponent/HT/beepcodestb.htm

    If you are unable to determine the hardware problem yourself, contact the manufacturer if under warranty.

    If it is not under warranty, find a good repair shop premises to take.

    _____________________________________________________

    Normally, computer makers give Diagnostics to test the equipment, etc.

    Dell is press F12 at startup.

    HP's press F2 at startup.

    See you soon.

    .

  • problem with my computer laptop hardware/driver.

    I have a laptop lenovo z570 to hv with win7... from AFTR, on the desktop, the last icon is selected automatically... even whn, I opened my man or recycled bin that opens the last shortcut... BT when I press any key in keybrd the problem disappears... sometimes moreovr to start the 'starting windows' screen freezes... in the same way whn I press a key to start the windows... I have lots of hv formatted my computer laptop aftr the prob... bios update... BT no result... what to do? pls help.is it any hardware problem or any other thing?

    Hi Anurag,

    Thank you for keeping us posted.

    Could you please check with support from Lenovo because it seems to be a problem with the hardware.   I suggest that you post your question in the support forum for Lenovo.

    http://forums.Lenovo.com/

    Keep us updated with the status of the issue.

  • My computer laptop problem every time I open it stops about one hour automatically

    My laptop problem everytime I open fb or youtube time stops automatically, take him to a technician he already change the thermal paste, heat is normal fun to work correctly, we observed 2 hours after putting thermal paste all okey, so I try to open youtube and another browser, subject, and time my laptop again automatically shutdown , is someone with experience already this kind of problem, please share it to me so that I should know what will be I make, I'm looking forward to the help, thank you advanced...

    Hey chichi,.

    There are 2 reasons why this might occur on the computer.

    1. your computer is overheating.

    2. the version of Windows installed on the computer is a BETA version or Windows is not activated.

    Provide us with the following details.

    1. the version of Windows installed on the computer? http://Windows.Microsoft.com/en-in/Windows7/find-out-32-or-64-bit

    2. the full report of the MGADiag tool.

    http://go.Microsoft.com/fwlink/?LinkId=52012

    Run the tool. Click on the button continue, which will produce the report.

    To copy the report in your response, click the button copy in the tool (ignore the error at this stage), and then paste (using r-click and paste or Ctrl + V) in your response.

    3 check the latest event followed in Event Viewer before the computer shutsdown.

    http://Windows.Microsoft.com/en-in/Windows7/open-Event-Viewer

    Browse the Windows logs, Application events (program) and check if there is no error and the last event that was followed before the computer shutsdown.

    Check the options (Settings) of power that are currently in use on the computer. Also, remember to change the power plan and check.

    http://Windows.Microsoft.com/en-in/Windows7/products/features/power-management

    Provide this information so that we can investigate the matter.

  • I want to activate Acrobat Pro 9 serial key and get message that are 2 active activations. We're old computer with problematic material and other is the same pc that I didn't turn off the license and reformatted. What should do?

    I want to activate Acrobat Pro 9 serial key and get message that are 2 active activations. We're old computer with problematic material and other is the same pc that I didn't turn off the license and reformatted. What should do?

    I didn't know, I had to disable before turning back, but now I don't have this option. Is there a way to disable these two licenses and activate again the good?

    Hi vasilisp36877173 ,

    Please see these items:- Learn how to enable or disable Adobe applications

    Solve the problems of activation and deactivation of Adobe and error messages

    Let me know how it goes.

    Kind regards

    Christian

  • Why Mozilla don't blocked Personas after upgrading to 3.6.9 on a single computer, but none of the others? A warning box came saying that Personas was causing instability or security problems and has been blocked and that he would be handicapped to restart

    I'm not that typing on the computer on which I met the problem. Therefore, the list of plug-ins noted below for more details on the Setup here is incorrect. I am running Firefox 3.6.9 on all three of my computers. The netbook where this has happened is running Windows 7 Starter. The other two computers are running Windows 7 Edition Home Premium.

    You have installed the Google toolbar? If you do, try to disable or uninstall it to see if the Personas work after that. This is a known issue that the latest version of Personas interferes with the Google toolbar:

    http://KB.mozillazine.org/Uninstalling_toolbars

  • I use a computer laptop gateway t-series and have problems with driver installation

    Original title: driver installation problems

    I was running a computer laptop gateway t-series that has windows vista installed. I uninstalled vista and installed xp pro on a disc borrowed from a friend.i did not know at the time where the drivers must be installed separately. Not only that, reinstall drive was from dell. my friend has a dell computer. the xp installation went well but I don't know how to proceed with the installation of the required drivers. you have any suggestions on what I can do?

    Hi Speete66,

    ·         What is the exact model of the laptop?

    Visit this link to download the drivers for Gateway Laptop:

     

    http://support.gateway.com/support/drivers/ddaStepMain.asp

    You can also see the following article in the Microsoft Knowledge Base for more information about hardware device drivers:

    How to manage devices in Windows XP

    http://support.Microsoft.com/kb/283658

     

    Information about the hardware devices for Windows XP drivers

    http://support.Microsoft.com/kb/319908

    Let us know if this information useful.

  • in my home network xp laptop in 'My network places' can't see the two other vista computers portable altought they can see computer laptop xp

    in my computer laptop network xp home in my network places can not see the two other vista computers portable altought they can see xp laptop computer and access this computer laptop xp shared docs, laptops 2 vista can see eachother so working group name is on all computers the same portable 3, all are connected etc. What can I do to see the portable 2 on my computer vista laptop xp

    Hi wiking17,
     
    Follow the suggestion given in the article below to resolve this issue:
     
     
    Additional reference on:
     
  • I have a problem loading Illustrator CS4 on a second computer (laptop). It does not recognize the number, saying: it is not valid. [was: ochre]

    I have a problem loading Illustrator CS4 on a second computer (laptop). It does not recognize the number, saying: it is not valid. Any suggestions on how to have the serial number recognized would be appreciated.

    Please see: error of incorrect serial number

    I hope this helps.

    Concerning

    Megha Rawat

  • Computer laptop MT cannot detect network Ant! My wireless works on all my other computers

    My computer laptop compac vista was working fine... then the next day it would not connect to my network. He cannot find a network. It is said that a cable is unplugged?

    Hi Riskmgr,

    I suggest you to uninstall the drivers for the computer's wireless card and update package newer driver by visiting the manufacturer's Web site.

    a. Click Start and type in Device Manager in the start search and press ENTER.

    b. the network adapter search for the driver of the wireless card.

    c. right-click on it and select uninstall.

    d. restart the computer and check.

    For more information, see the following article:

    Updated a hardware driver that is not working properly

    Compaq support

    Hope this information is useful.

  • Pavilion G6 - 2163sr: Max RAM computer laptop HP Pavilion G6 - 2163sr

    Hello

    I want to improve my laptop for 2 * 8 GB RAM. Motherboard supports this amount of memory?

    So understand, my motherboard model is HP 183rd (U3E1) but I didn't find its specification in the web.

    Thanks in advance.

    Here's the official specs:

    http://h20564.www2.HP.com/hpsc/doc/public/display?docid=emr_na-c03362719

    Basically, the motherboard is the laptop model. Laptops are designed of the earth upward by the manufacturer so there is no separate computer laptop itself set of specifications of the motherboard.

    The specs say 8 maximum of concerts, but it's a 3rd generation of processor Intel Core. However, the maintenance manual, which is usually more reliable than the specifications, said as 8 GB maximum and does not specify a compatible 8-gig module.

    Repair manuals

    Even Crucial said 8 maximum of concerts and they perform ongoing tests because if they can sell you larger modules they want to be able to do.

    http://www.crucial.com/USA/en/compatible-upgrade-for/HP-Compaq/Pavilion-G6-2132tx

    So, bottom line, I think it might take 2 x 8 gig modules, but it would be a big gamble and I guess that it can take only 2 x 4 GB.

    If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

  • Equium A300D computer laptop completely shutsdown randomly times

    Equium A300D computer laptop completely shutsdown randomly times
    It could be overheating.
    He really can not cope when you try to restore the i-phone - I was unable to do what the laptop is not long enough
    Reading and / or burning media is also a problem
    Any thoughts on how to fix would be appreciated

    You are right. It may be overheating problem.
    Mobile is also pretty hot when suddenly stops?

    In my opinion you should clean it.

    A friend of mine had the same problem with its A350. After laptop cleaning problem has been resolved. With other words, laptop has been disassembled and cleaned properly.

Maybe you are looking for