computer laptop dv4 1430 cannot start window and recovery ERROR 1002

Sorry my English not just

I have a problem to start my laptop.

OK, when I turn on the power it lunch START REPAIR > system recovery options > Next > Startup Repair is checking your system for ploblem >... long... when I select restart or shut down , but STILL go to > LUNCH new STARTUP REPAIR

or when I choose the Recovery Manager >> System Recovery > factory image recovery > ERROR 1002 Please contact HP support...

Now, I need to open the window and how to do it.

Please take care of my issue and I hope you understand my question.

Thank you very much

Jak

Hello

This process will allow you to do a Vista repair disc. This isn't an installation disc, but will allow you to use the Vista Recovery Console that is available on commercial versions of Vista.

Download the file from the link below.

Vista 64-bit

It is a zipped file.  If you do not have an extraction utility installed, download and install 7-Zip, when installed, right-click on the zipped folder, select extract files and then click Ok.  You should now see another folder containing the ISO file.

You will need software to burn the ISO to a CD.  If you don't have that guy on the software installed, download and install ImgBurn and use it to burn the ISO to a CD.

Once you have created the Vista repair disk, follow the guide on the link below to see if it undertakes to repair your installation - you may need to run this several times.

http://www.bleepingcomputer.com/tutorials/tutorial148.html#

Kind regards

DP - K

Tags: Notebooks

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