Computer laptop PResario CQ56-115DX-don't wake up - I got a memory stick in a USB port

PResario CQ56-115DX laptop - I've been through troubleshooting and know I made a mistake in leaving the stick in during shutdown and put to work this morning. Unfortunately, the troubleshooting instructions assumes that you can see the screen. I'm on a different computer.  I shut down the computer, took the stick, has waited several minutes and turned on. At startup, it is running, but appears locked, empty screen, wireless off tension, my caplock was and still - nothnig works. Thank you.

Hi sullbar,

sullbar wrote:

PResario CQ56-115DX laptop - I've been through troubleshooting and know I made a mistake in leaving the stick in during shutdown and put to work this morning. Unfortunately, the troubleshooting instructions assumes that you can see the screen. I'm on a different computer.  I shut down the computer, took the stick, has waited several minutes and turned on. At startup, it is running, but appears locked, empty screen, wireless off tension, my caplock was and still - nothnig works. Thank you.

Try a hard reset first as follows:

Remove the battery and unplug the DC power Jack
Press and hold the power button for 30 seconds.
replace the DC power cord (leave the battery for now), and then press the power button
If you now see Windows on your LCD, then fine.

Best regards

ERICO

Tags: Notebooks

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