Computer "not responding" when I connect the external hard drive.

Hi all

When I connect my external hard drive to my laptop, it is detected and the icon for the material appears in the taskbar background. But when I go to my computer, it happens that does not. I can always open other programs etc that are not related to the hard drive, but nothing to do with the hard drive "fails". As soon as I plug it on, the laptop starts responding again. I tried it on another laptop and the same thing happens.

Any ideas?

Hi Wendall81,

-How long have you had this problem?

Follow the steps below:

Method 1:

 

Step 1: Boot in safe mode and check if the problem persists.

See Advanced startup options (including safe mode) for more information about starting in safe mode.

Step 2: If the problem does not occur in safe mode, you can put your system to boot (in normal mode) to solve the problem.

See How to solve a problem by performing a boot in Windows Vista or in Windows 7

Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

Method 2:

 

Run a check disk on the external hard drive.

For instructions, see check your drive for errors .

Note: If any bad sectors are found by running the check disk utility and recovery of the attempt of bad sectors option is checked when checking the disk for errors, data in the bad sector can be lost as they tried to recover bad sectors. Gokul - Microsoft Support

[If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

Tags: Windows

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