Computer poster closing and restarted showing only the icon of google chrome.
Original title: we lost all of our icons. show just model stopping then restarted itself but only display the icon was google chrome?
im a mechanic. not very good with computers. I was in the store when a customer calls for a quote. When I arrived my office looking for an estimate, my computer displays 'shutting down '. then she came back to the top, so I entered my password. My screensaver is here and the only icon there is google chrome. all of my clients work stopped and my mitchell on demand, I found after hours of serching. If I'm pretty sure all the other stuff is still there somewhere?
Hi Ruebenyslas,
1. have you made a recent software or hardware changes to the system?
2. what software do you use to check the estimate?
3. are you able to start on a different user account?
Method 1:
You can try to start in safe mode and check if the problem occurs. Display the results so that we can help you with more troubleshooting.
For more information, see the articles:
Start your computer in safe mode
Startup options (including safe mode)
Method 2:
You try to run an online scan to see if the computer is not infected with a virus.
Check out the link to launch the scan:
Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.
You can also check in the event viewer to find errors about what is causing the problem.
What are the information contained in the logs of the event (Event Viewer)
Tags: Windows
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