computer random crashing when I play my games of upper range

Description
Path of the Application of vulnerabilities: C:\Windows\System32\rundll32.exe

Signature of the problem
Problem event name: APPCRASH
Application name: rundll32.exe
Application version: 10.0.10240.16384
Application timestamp: 559f39d6
Fault Module name: RPCRT4.dll
Fault Module Version: 10.0.10240.16412
Timestamp of Module error: 55b99af3
Exception code: c0000005
Exception offset: 000000000002cb24
OS version: 10.0.10240.2.0.0.768.101
Locale ID: 1033
Information additional 1: 579 b
More information 2: 579b7987e710bb6e5e8de0ca87adbf7b
Information additional 03:51 c 5
Additional information 4: 51c5d2fbdab860664fbfe0811f81114f

Additional information about the problem
Bucket ID: 824cd2fea49af8812af95e4ee22ccaf0 (120339501756)

Windows Reliability Monitor gave me this as to what happened, if it helps.

Hi Aman,

Thanks for posting your query in Microsoft Community.

There could be several reasons for this cause and we can try the following methods and check the status.

Method 1: Please refer to the article below and try the suggestions in it.

The problems of the game performance

Method 2: Put the computer in a clean boot state and check.

To help resolve the error and other messages, you can start Windows by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

Place your system in the clean boot state helps determine if third-party applications or startup items are causing the problem. You must follow the steps in the article mentioned below to perform a clean boot.

How to perform a clean boot in Windows

Note: see 'How do I reset the computer to start normally after a boot minimum troubleshooting' to reset the computer starts normally after troubleshooting.

Method 3: Update the graphics driver

Step 1: Update the graphics driver from Device Manager

Press Windows key + R, type devmgmt.msc and click OK

Expand the graphics card

Right-click on the graphics card, and then click Update driver software

Step 2: Look for the updates pending regarding the display driver and install

Type Windows Update in the search to Start and click on it

Click find updates

Find updates related to the display/graphic driver and if there is, install it.

Restart computer if/when prompted

Step 3: Visit the computer manufacturer's support Web site and install the latest driver of screen for Windows 7 for the same model of the computer and check.

Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.

Tags: Windows

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