computer starts to work in offline mode if unused for more than 15 minutes

computer starts to work in offline mode if unused for more than 15 minutes

Hi aunt sandy.
 
1. do you have security software installed on the computer?
2. are you able to browse Internet?
3. do you see the error message on Internet Explorer?
4. from when are you facing this problem?
5. any recent change in software/hardware on your computer?
6. what exactly he is referring to when he says "computer will work offline.

If the problem happen with Internet explorer, and then try the suggestions below.
 
Method 1:
 
Step 1: Start your computer in safe mode with network and verify that the question.
 
 
Step 2: If the problem does not happen then, I suggest you perform the clean boot.
 
Put your boot system helps determine if third-party applications or startup items are causing the problem. If so, you need to maybe contact the manufacturer of the program for updates or uninstall and reinstall the program.
 
See the following article in the Microsoft KB for more information on how to solve a problem by performing a clean boot in Windows Vista or Windows 7:
 
7 How to solve a problem by performing a boot in Windows Vista or in Windows
http://support.Microsoft.com/kb/929135 
 
Note: after a repair, be sure to set the computer to start as usual as mentioned in step 7 in the above article.
 
Method 2:
 
Step 1: Try the following steps to solve the problem.
 
a. open Internet Explorer, click the file menu and check if the 'work offline' is selected. If Yes, then click on 'Work offline' to deselect.
b. Click Start, type inetcpl.cpl and then press ENTER.
c. click the Connections tab and make sure "never establish a connection" is selected.
 
Step 2: Reset Internet Explorer settings:
 
To determine whether a performance issue or an error message is caused by configuration settings, restore its default configuration of Internet Explorer. It was his condition when Windows Vista was installed initially.
 
To reset Internet Explorer settings automatically, click the fix it button or link in the article. Click on run in the file download dialog box and follow the steps described in the fix it Wizard.
 
See the article below which holds detailed information step by step to optimize the IE.
http://support.Microsoft.com/default.aspx/KB/936213
 
Warning: him reset Internet Explorer settings feature might reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings

Thank you, and in what concerns:
I. Suuresh Kumar - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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