Computer that does not

I'm new to the forum here, so I'll do the best I can explain what happened.

In November of 2012, my husband bought me a laptop HP 2000 - b 2, 09 (Windows 8 came with it) Walmart so I can continue with my studies. He bought a replacement plan for two years and we only received it for a year because apparently the HP warranty was only good for a year. I have a protection plan from Walmart until 29 November of this year.

in any case, a few months after my husband bought the computer, Windows 8 began to slow my computer down the cause of the crash. One of our friends had a copy of Windows 7, so I noticed that there. It worked fine for almost a year until a week or two ago. My computer somehow got Trojan and Malware virus that I couldn't get rid of it no matter how hard I tried. Which slowed down my computer greatly. So bad that I can't even play on this (I'm a big fan of Sims). Recently, I tried to put Windows 7 on it again. It worked, but the only problem is, it will not connect to the internet. I need to install the drivers for it, but I need to be connected to the internet to do.

I am at a loss here. I need my computer and my husband and I do not have the money to fix it. I thought that since I still had the protection plan from Walmart that they would send me a new, but I realized that it covers only the parts for it. That probably won't work.

How can I fix it? Is it possible for me to put Windows 8 on it without buying it? I don't have the money to buy that either. My sister bought a "Windows recovery disk" for my father, a few months back. I want to borrow it, but I'm not sure he would recover Windows 8. Someone please help :/ Thank you!

Hey Nettles419,

Is does not make any difference because it's using the serial number of your computer which is computer specific to order the recovery disks.

But here's the HP 2000-2b09WM PC page laptop control software support and the driver .

I hope this information can help, please let me know how it goes or if you need additional assistance.

Good luck and have a great day.

Tags: Notebooks

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