Conficker Virus preventing internet access system, access to the anti-virus SW restore.

I have a computer infected by the Conficker virus, I think. My Mcafee anti-virus SW seem to be disabled, and I can't seem to him. I copied AVG anti-virus on him and ran, but nothing was found. I ran MalwareBytes Anti-Malware and registry found 2 problems. After this, I restarted and was able to access some web sites. I even got in the MS One Care page and tried to download the Scanner, but it was missing the button to start the download. I confirmed that was missing to try it on a working PC. MS Update are not accessible. System Restore are not accessible. I want to download the Microsoft Safety Scanner.  How can I download it to a flash drive and copy over my infected machine? Thank you. Bob M.

You shouldn't run both anti-virus at the same time in PC even what they will conflict and cause the error. If you have McAfee Original then contact support:

http://www.McAfee.com/us/support/index.html

They could help you solve this problem. Also, restart your PC and press the F8 key repeatedly until Windows logo come. In the menumode safe mode with networking , then try to update McAfee and run full system scan.

Tags: Windows

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