Confused. I tried to Photoshop so I bought a subscription to creative cloud of one year.  Is it FAIR for Lightroom? All I wanted was photoshop CC

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• I just bought the teachers edition and Creative Cloud student (one year) and I'm unable to install After Effects. He always says: the trial version has expired. I tried to uninstall and install again, but it does not work. Please help me.

  I just bought the teachers edition and Creative Cloud student (one year) and I'm unable to install After Effects. He always says: the trial version has expired. I tried to uninstall and install again, but it does not work. Please help me.

  See if the following can help:

  Creative Cloud applications unexpectedly back in the test mode. CS6, CCM

  https://helpx.Adobe.com/Creative-Suite/KB/trial--1-launch.html

  Log, activation, or connection errors. CS5.5 and later, Acrobat DC

  https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

• I bought the package of creative cloud a few years ago - I don't really need adobe muse so how can I just this product added on?

  I bought the package of creative cloud a few years ago - I don't really need adobe muse so, how I can add on this product? I don't want to put an end to my old subscription, it is subscriptions one-time-payment than adobe used to have.

  There is no distinction between a subscription payment of time and it has never been.  Either you bought a perpetual license, you subscribe and make payments on a monthly or annual basis.  You should be able to check your Adobe account online to see what you have bought.  Because it looks like you bought a perpetual license, there is no option to add more products.

  If you have purchased a complete package creative cloud then you already have Muse available.  Here is a link to all of the programs included in the full package...

  Explorer Adobe desktop applications | Adobe Creative Cloud

• I have a simple-app for Photoshop creative cloud membership (one year). How to install the application on several computers in my house?

  do I need a subscription of $22 for each computer?

  A that CC can be installed on several computers by just downloading but it can be activated twice. So you'll have top be careful about activation.

  Activation of the CC is possible on the third machine by turning off the previous machine.

  Concerning

  Baudier

• I installed the German version of Photoshop, now I need the version in English for some actions, that I bought. In Photoshop preferences is German and I can't change to English. I changed my Creativ cloud in English, but does not work for Photoshop. I do

  I installed the German version of Photoshop, now I need the version in English for some actions, that I bought. In Photoshop preferences is German and I can't change to English. I changed my Creativ cloud in English, but does not work for Photoshop. What do I need to reinstall Photoshop in English?

  Also if you wish, you can take back to the top of Presets, plugins... before uninstalling.

• I bought the package of creative cloud for $49. I just finished the installation of Photoshop, but it now says 'buy now '.

  I bought the package of creative cloud for $49. I just finished the installation of Photoshop, but it now says 'buy now '. I contacted the support last night and he told me to uninstall and then try again. I have now done that and still does the same thing.

  Hi Candice,.

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• I bought the version student creative cloud. Should I pay extra for photoshop?

  I bought the version student creative cloud. Should I pay extra for photoshop?

  If you purchase the student package then that should cover all the applications that are included ion the complete plan.

  All Cloud Applications: http://www.adobe.com/creativecloud/catalog/desktop.html

• I recently bought creative photography of Cloud management (one year)

  I recently bought creative photography of Cloud management (one year) after using the free trial for a month.  Whenever I have try and download the application Photoshop it says that my trial is over and gives me the opportunity to buy, what I've done.  I can use Photoshop light room, but not Photoshop which is what I thought, that I bought.  I have uninstalled all applications including cloud creative and reinstalled nothing doesn't.  Don't know what to do because there is no support that I can easily find telephone numbers for the only Australia and the United States in this forum.

  Thanks for reading.

  Close all Adobe applications and finish all the Adobe of the Task Manager processes.

  Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.

  Type below command and press the enter"" key.

  AppData

  Then go to the Local > Adobe > OOBE. Open the OOBE folder and delete the file opmdb.

  Once you have deleted the file opm.db., launch the desktop creative cloud application and connect with the Adobe ID, using which you had purchased the subscription.

  Then launch Photoshop cc app and check.

• I bought and am download creative cloud and it takes forever? It was 40 minutes and I have DSL. Also I am gets mixed messages on what Mac OS, I need to do this... I have 10.6.8

  I bought and am download creative cloud and it takes forever? It was 40 minutes and I have DSL. Also I am gets mixed messages on what Mac OS, I need to do this... I have 10.6.8

  You might be found wanting for all Cloud applications.  Here are links to some of the requirements of the system.  If the programs you want to use is not in the list you can find the same way I did the Google search using "name of product system requirements.

  The system configuration required

  Premiere Pro - http://helpx.adobe.com/premiere-pro/system-requirements.html

  After Effects - http://helpx.adobe.com/after-effects/system-requirements.html

  Photoshop - http://helpx.adobe.com/photoshop/system-requirements.html

  InDesign - http://helpx.adobe.com/indesign/system-requirements.html

  Flash - http://helpx.adobe.com/flash/system-requirements.html

  Illustrator - http://helpx.adobe.com/illustrator/system-requirements.html

  Dreamweaver - http://helpx.adobe.com/dreamweaver/system-requirements.html

• My work just bought me a subscription to creative cloud to replace my staff.

  My work just bought me a subscription to creative cloud to replace my staff now that I'm using a computor of the work. I'm trying to switch to this license, but I wonder a serial number even if it is a subscription. How do I disconnect completely my Adobe ID and then start again with the new ID? Do I have to uninstall everything?

  You should be able to disconnect, then signed again with the Adobe Application Manager to change the account.

• Photoshop asking serial number when I have an active subscription to creative cloud

  I bought an annual subscription to creative cloud and when I launch Photoshop and click on software license, it shows my correct adobe id but then asks me a serial number. How can I fix? I'm on Mac OS X v. 10.8.2

  Hi Cujodvm,

  If you have a beta version of Photoshop CS6 you want to uninstall and reinstall via Adobe Application Manager. Measure where it was installed via Adobe Application Manager you need to click on the button "license this software" and login with your Adobe ID

  There is a problem with Photoshop CS6 specifically going on right now that the product returns to the trial after the launch of the 3rd or 4th, our team of engineers you consider this soon with another update of product. I know not if that is related or not.

  We have this document on the issue

  Trial is displayed when you open Photoshop CS6

  http://helpx.Adobe.com/Photoshop/KB/trial-screen-displays-you-open.html

  -Dave

• I have a subscription to Creative Cloud for Photoshop and Lightroom, I don't understand if the subscription is active.

  Hi, I have a subscription to Creative Cloud for Photoshop and Lightroom, and I paid through pay Pall. The payment went well. But when I opened creative Claud, I read that photoshop and lightromm will be a version of Prov. again for three weeks. My subscription is active, but applications are being tested.

  Who can help me?

  Thank you

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• To use Adobe Photoshop elements 14 and 14 items first, do I need a subscription to creative cloud?

  Do I need a subscription to creative cloud to use photoshop and elements 14 first?

  Hello

  Adobe photoshop elements and first elements are not part of the Creative suite cloud. So, you don't have membership creative cloud for these products. You can check the following link to buy

  Buying guide | Adobe Photoshop elements 14 vs. 13: 12

• I bought the plan video creative cloud... when I installed on my PC I see only demo programs.

  I bought the plan video creative cloud... when I installed on my PC I see only demo programs. When I look at my profile on Adobe.com... I don't see that I have my plan, but I resived email with invoice. What should do?

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• I just bought Adobe audition on creative cloud, and it does not work. Said that the trial period is over

  I just bought Adobe audition on creative cloud, and it does not work. Said that the trial period is over

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  [moved from the download, installation, commissioning of Adobe Creative Cloud]