I bought the plan video creative cloud... when I installed on my PC I see only demo programs.
I bought the plan video creative cloud... when I installed on my PC I see only demo programs. When I look at my profile on Adobe.com... I don't see that I have my plan, but I resived email with invoice. What should do?
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
Tags: Adobe
Similar Questions
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I bought the plan of creative photography of Cloud (a year) but still my Photoshop version's trail, what can I do to convert?
Mylenium
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I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do?
I use a mac
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do?
Those who are the cause of the problem, entered blocker of Adobe, blocks access to the Adobe activation server.
To delete these entries.
It is best to reset the default Hosts file.
Run Microsoft Fix tool, it will automatically recover host. then try to activate the CC apps.
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I bought the version student creative cloud. Should I pay extra for photoshop?
I bought the version student creative cloud. Should I pay extra for photoshop?
If you purchase the student package then that should cover all the applications that are included ion the complete plan.
All Cloud Applications: http://www.adobe.com/creativecloud/catalog/desktop.html
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I can't change my PDF even if I pay for the plan of creative cloud. It seems that it has stopped working over the weekend. Someone knows why?
I worked on it. For some reason, he opened my PDF in Adobe Reader DC and DC Pro not Adobe. Once I have it open as a Pro it works beautifully and I could edit.
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I bought the Phs, but creative cloud could not find my subscription. I can't use the Phs
We have sent you a private message, please check and answer.
Kind regards
~ Mohit
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I bought the package of creative cloud for $49. I just finished the installation of Photoshop, but it now says 'buy now '. I contacted the support last night and he told me to uninstall and then try again. I have now done that and still does the same thing.
Hi Candice,.
Please check the help below document:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
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I just upgraded to the Plan complete creative Cloud, but I also had a plan of individual photo, the upgrade to the PAC will cancel the individual level, or what I have to cancel and how can I make sure that I do not get penalized for cancellation?
[Duplicate message deleted... post the same question more than once is confusing... MOD]
[This is an open forum, not a direct line to Adobe support... you have to wait a response]
First of all, such that added to your message of origin by a Mod, please do not post the same question twice
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <==>==> NOTE DAYS AND TIMECreative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html -
I bought the package of creative cloud a few years ago - I don't really need adobe muse so, how I can add on this product? I don't want to put an end to my old subscription, it is subscriptions one-time-payment than adobe used to have.
There is no distinction between a subscription payment of time and it has never been. Either you bought a perpetual license, you subscribe and make payments on a monthly or annual basis. You should be able to check your Adobe account online to see what you have bought. Because it looks like you bought a perpetual license, there is no option to add more products.
If you have purchased a complete package creative cloud then you already have Muse available. Here is a link to all of the programs included in the full package...
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I think the 'all-inclusive' creative cloud and I was wondering if I can buy it and not download applications right now on my laptop? Due to the fact that I am a student and want to use the student before end of October discount, but I wouldn't be able to get my new laptop until after the end of the student, discount about 8 days after. Is it still possible to pay for the creative cloud but not to download the software immediately on my computer?
Hello
Yes, you can buy creative cloud before the end of the discount, and then install creative cloud whenever you have your computer.
Once you buy creative cloud, it do not get downloaded directly on your machine.
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After using a trial version of photoshop some time ago he always says that I have to grant the product if I want to use. They push me to log into my account to see if I had a plan for photoshop and say that I don't have, while clearly..., however, I have no idea how to approach the issue, as all other apps seem to work?
Hi Emil,
To reset the hosts file using Adobe cleaning tool: -.
https://helpx.Adobe.com/creative-cloud/KB/CC-cleaner-tool-installation-problems.html
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Need help on how I can update my creative cloud so that I can't access only tests. Some of them have already expired.
Are you trying to connect with the Adobe ID of the forum, if yes, then I don't see any CC being registered to this.
Please try to activate with your registered ID.
Concerning
Stéphane
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Is there any plan of creative cloud that would allow me to also download the applications CS6?
I saw a screenshot of the desktop somewhere Manager and he showed CS6 as a download option. They are included in the plan of creative cloud?
Previous through Cloud http://helpx.adobe.com/creative-cloud/help/install-apps.html#previous
- and if you have Cloud application manager 2015 https://forums.adobe.com/thread/1906752 of difference
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I have a redemption code, I used now when I logged my cc his watch App still the trial period and if I click on buy now it takes me to buy the plan page but I have already bought the plan. why it is not working?
Hello
Please see -https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html
Make sure that you are connected to your adobe id.
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