connect blue tooth of poor quality with a dongle

I tried two bluetooth dongles and have poor reception (unusable) when linking to my jawbone speakers and my hearing. These two connect with excellent quality to my s3 galaxy phone. I have a Dell Latitude E6420 using Windows 7 Pro and a 64-bit operating system

Hi John,.

Welcome to the Microsoft community.

I understand from the description of the problem you are facing problem with Bluetooth connectivity. Let me know if I'm wrong. I'll be happy to help you on this question.

I suggest you to update the drivers for the Bluetooth dongle from the manufacturers Web site.

Tips for solving common driver problems
http://Windows.Microsoft.com/en-us/Windows7/tips-for-fixing-common-driver-problems

See also the links: Change settings for a Bluetooth compatible device
http://Windows.Microsoft.com/en-us/Windows7/change-settings-for-a-Bluetooth-enabled-device

Connect to Bluetooth and other wireless or network devices
http://Windows.Microsoft.com/en-us/Windows7/connect-to-Bluetooth-and-other-wireless-or-network-devices

I hope this helps! Let us know if you have more questions with windows in the future.

Tags: Windows

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