Connect the USB-CDROM problem.

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  Hi people:

  I have a problem with a specific USB 3 device to try to connect to a virtual computer.  The device is a Toshiba USB 3 5 TB hard drive, and it is recognized by ESXi I see when I do a lsusb command, but it is never offered as a choice available to connect to a virtual computer.  I tried to restart management agents, restart ESXi with the connected device so that it is immediately detected at startup.  I tried using the web client to vcenter server appliance and the native client C.  She just never appears as a choice just as if it is not there.  Other USB 3 devices, including a Startech gigabit network device and another 2 TB Toshiba USB drive appear as a choice, so it doesn't seem to be a problem with USB 3 devices as a whole.  I have connected to other computers and even an Arch Linux VM under the same ESXi which has a Startech USB 3 connected via PCI Passthrough controller and it works in all places.  I tried to connect to a USB 2 port just for the heck of it, and I got the same result (invisible to virtual machines) here is what information I have via the newspapers.  I see a few entries on the device being suspended in the vmkernel journal, but I don't know if it is normal for a device until it is assigned to a virtual computer.

  Any ideas what is wrong or how to fix welcome.

  lsusb

  lsusb [root@naplesesxi:/var/log] Bus 004 Device 011: ID 0480:d011 Toshiba America information. Systems, Inc.. Bus device 004 008: ID 0 b 95:1790 6 Electronics Corp. AX88179 Gigabit Ethernet Bus device 003 003: ID 2109:2811 Bus 004 Device 007: ID 2109:8110 Bus 002 Device 012: ID 1058:1003 Western Digital Technologies, Inc. Elements 1000 GB Bus 007 Device 002: ID 059b: 0277 Iomega Corp. Bus 004 Device 002: ID 0764:0501 Cyber Power System, Inc. CP1500 AVR UPS Bus 002 Device 003: Hub 4 ports ID Genesys Logic, Inc. 05e3:0610. Bus 004 Device 002: ID 0781:5583 SanDisk Corp. Bus 002 Device 002: ID 8087:0024 Intel Corp. integrated rate matching hub Bus 001 Device 002: ID 8087:0024 Intel Corp. integrated rate matching hub Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub [root@naplesesxi:/var/log]

  lsusb detail

  [root@naplesesxi:/var/log] lsusb - v d 0480:d011 Bus 004 Device 011: ID 0480:d011 Toshiba America information. Systems, Inc.. Device descriptor: bLength 18 bDescriptorType 1 bcdUSB 3.00 bDeviceClass 0 (defined at the Interface level) bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 9 idVendor 0 x 0480 Toshiba America information. Systems, Inc.. idProduct 0xd011 bcdDevice 6.07 iManufacturer 1 TOSHIBA

  iProduct 2 external USB 3.0

  iSerial 3 20140426016164

  bNumConfigurations 1

  Configuration descriptor:

  bLength 9

  bDescriptorType 2

  wTotalLength 44

  bNumInterfaces 1

  bConfigurationValue 1

  iConfiguration 0

  bmAttributes 0xc0

  Self-powered

  MaxPower 2mA

  The interface descriptor:

  bLength 9

  bDescriptorType 4

  bInterfaceNumber 0

  bAlternateSetting 0

  bNumEndpoints 2

  bInterfaceClass 8 Mass Storage

  bInterfaceSubClass 6 SCSI

  80 bulk bInterfaceProtocol only

  iInterface 0

  Endpoint descriptor:

  bLength 7

  bDescriptorType 5

  bEndpointAddress 0 x 81 EP 1 IN

  bmAttributes 2

  Transfer in bulk of Type

  Synch type none

  Usage Type data

  wMaxPacketSize 0 x 0400 1 1024 bytes

  bInterval 0

  bMaxBurst 14

  Endpoint descriptor:

  bLength 7

  bDescriptorType 5

  bEndpointAddress 0 x 02 EP 2 OUT

  bmAttributes 2

  Transfer in bulk of Type

  Synch type none

  Usage Type data

  wMaxPacketSize 0 x 0400 1 1024 bytes

  bInterval 0

  bMaxBurst 14

  Object store binary descriptor:

  bLength 5

  bDescriptorType 15

  wTotalLength 42

  bNumDeviceCaps 3

  Functionality of the USB 2.0 Extension device:

  bLength 7

  bDescriptorType 16

  bDevCapabilityType 2

  bmAttributes 0x00000002

  Link Power Management (LPM) taken in charge

  Feature of the superSpeed USB device:

  bLength 10

  bDescriptorType 16

  bDevCapabilityType 3

  bmAttributes 0x00

  wSpeedsSupported 0x000e

  Device can operate at full speed (12Mbps)

  Device can operate at high speed (480 Mbps)

  Device can operate at SuperSpeed (5Gbps)

  bFunctionalitySupport 1

  Fully functional low peripheral speed is Full Speed (12 Mbps)

  bU1DevExitLat 10 micro seconds

  bU2DevExitLat 2047 micro seconds

  Functionality of the device ID container:

  bLength 20

  bDescriptorType 16

  bDevCapabilityType 4

  Want 0

  ContainerID {14c4c0cc-6785-495d-8dcb-c74305d84121}

  Device status: 0x0001

  Self-powered

  [root@naplesesxi:/var/log]

  VMkernel when pluggin installed in drive

  2016-03 - T 02, 20: 04:23.337Z cpu5:33148) < 6 > usb 4-4: new USB drive found, idVendor = 0480, idProduct = d011 2016-03 - T 02, 20: 04:23.337Z cpu5:33148) < 6 > usb 4-4: new USB device strings: Mfr = 1, product = 2, SerialNumber = 3 2016-03 - T 02, 20: 04:23.337Z cpu5:33148) < 6 > usb 4-4: product: external USB 3.0 2016-03 - T 02, 20: 04:23.337Z cpu5:33148) < 6 > usb 4-4: manufacturer: TOSHIBA 2016-03 - T 02, 20: 04:23.337Z cpu5:33148) < 6 > usb 4-4: serial number: 20140426016164 2016-03 - T 02, 20: 04:23.337Z cpu5:33148) < 6 > xhci_hcd 0000:00:14.0: Add ep 0x81, slot 12, new flags drop id = 0 x 0, add new flags = 0x8 2016-03 - T 02, 20: 04:23.337Z cpu5:33148) < 6 > xhci_hcd 0000:00:14.0: Add ep 0 x 2, location 12, new flags drop id = 0 x 0, add new flags = 0 x 18 2016-03 - T 02, 20: 04:23.337Z cpu5:33148) < 6 > xhci_hcd 0000:00:14.0: xhci_check_bandwidth called for udev 0x4302ab3e2bc0 2016-03 - T 02, 20: 04:23.337Z cpu5:33148) < 6 > xhci_hcd 0000:00:14.0: new context of input control: 2016-03 - T 02, 20: 04:23.337Z cpu5:33148) < 6 > xhci_hcd 0000:00:14.0: exit after config context successful ep cmd: 2016-03 - T 02, 20: 04:23.337Z cpu5:33148) < 6 > usb 4-4: name of the vendor: 0 x 0480, product: 0xd011, revision: 0 x 0607 2016-03 - T 02, 20: 04:23.337Z cpu5:33148) < 6 > usb 4-4: Interface subclass: 0x06, Protocol: 0 x 50 2016-03 - T 02, 20: 04:23.337Z cpu5:33148) WARNING: LinScsiLLD: scsi_add_host:573: sgMaxEntries vmkAdapter (usb-storage) rounded up to 255. Indicated size was 65535 2016-03 - T 02, 20: 04:23.337Z cpu5:33148) LinPCI: LinuxPCI_DeviceIsPAECapable:581: device capable of EAP at 0000:00:14.0

  2016-03 - T 02, 20: 04:23.337Z cpu5:33148) DMA: 646: DMA 'vmhba50' engine, created using the Mapper "DMANull."

  2016-03 - T 02, 20: 04:23.337Z cpu5:33148) < 6 > usb-storage 4 - 4:1.0: interface is claimed by usb-storage

  2016-03 - T 02, 20: 04:23.337Z cpu5:33148) < 6 > usb 4-4: device is not available for passthrough

  2016-03 - T 02, 20: 04:23.337Z cpu5:33148) < 6 > usb 4-4: usbfs: registered usb040b

  2016-03 - T 02, 20: 04:23.337Z cpu5:33148) < 6 > hub 4 - 0:1.0: suspended

  2016-03 - T 02, 20: 04:23.349Z cpu0:32819) ScsiNpiv: 1505: GetInfo for adapter vmhba50, [0x4301a7966240], max_vports = 0, vports_inuse = 0, linktype = 0, status = 0, failreason = 0, m = bad0020

  2016-03 - T 02, 20: 04:23.493Z cpu5:33105) < 6 > xhci_hcd 0000:00:14.0: xhci_hub_status_data: port polling station.

  2016-03 - T 02, 20: 04:25.340Z cpu5:33111) < 6 > usb3 usb: suspended

  2016-03 - T 02, 20: 04:25.340Z cpu5:33111) < 6 > usb3 usb: suspended

  2016-03 - T 02, 20: 04:34.056Z cpu6:33107) < 6 > usb-storage 4 - 4:1.0: suspended

  2016-03 - T 02, 20: 05:15.869Z cpu4:162661) < 6 usb transfer > disabled

  2016-03 - T 02, 20: 05:16.059Z cpu2:162686) VC: 3551: device rescan time 9 msec (total number of 5 devices)

  2016-03 - T 02, 20: 05:16.059Z cpu2:162686) VC: 3554: Filesystem probe time 13 msec (devices surveyed 3 out of 5)

  2016-03 - T 02, 20: 05:16.059Z cpu2:162686) VC: 3556: refresh the time open volume 1 msec

  2016-03 - T 02, 20: 05:16.150Z cpu1:162688) < 6 > usb transfer enabled; all eligible devices will be claimed by the kernel drivers

  2016-03 - T 02, 20: 05:16.235Z cpu6:162690) VC: 3551: device rescan time 8 msec (total number of 5 devices)

  2016-03 - T 02, 20: 05:16.235Z cpu6:162690) VC: 3554: Filesystem probe time 11 msec (devices surveyed 3 out of 5)

  2016-03 - T 02, 20: 05:16.235Z cpu6:162690) VC: 3556: refresh the time open volume 1 msec

  2016-03 - T 02, 20: 05:16.292Z cpu2:162691) ScsiScan: 836: vmhba0:C0:T0:L0 Path supports the REPORT LUN 0 x 11

  2016-03 - T 02, 20: 05:27.898Z cpu3:162776) CMMDS: CMMDSVSIUpdateNetworkCbk:2150: RECONFIGURE interface vmk3 with cmmds (success).

  2016-03 - T 02, 20: 05:27.921Z cpu3:162776) VC: 3551: device rescan time 9 msec (total number of 5 devices)

  2016-03 - T 02, 20: 05:27.921Z cpu3:162776) VC: 3554: Filesystem probe time 13 msec (devices surveyed 3 out of 5)

  2016-03 - T 02, 20: 05:27.921Z cpu3:162776) VC: 3556: refresh the time open volume 1 msec

  2016-03 - T 02, 20: 05:28.512Z cpu4:162776) Config: 680: "SIOControlFlag2" = 0, the old value: 0, (State: 0x0)

  2016-03 - T 02, 20: 05:32.679Z cpu0:162776) Config: 680: "VMOverheadGrowthLimit" = 4294967295, old value: 4294967295, (State: 0x0)

  2016-03 - T 02, 20: 05:34.612Z cpu6:162983) FixedMem TPM: start = 0xfed40000, end = 0xfed44fff, 0 = write protection

  2016-03 - T 02, 20: 05:46.397Z cpu7:162998 = 73 a 64522 opID) World: 15514: VC opID HB-SpecSync-host-9@0-3fda4c20-7-209f maps to vmkernel opID 73 a 64522

  2016-03 - T 02, 20: 05:46.397Z cpu7:162998 = 73 a 64522 opID) Config: 680: "HostLocalSwapDirEnabled" = 0, the old value: 0, (State: 0x0)

  2016-03 - T 02, 20: 06:00.897Z cpu3:162786 opID = 478d4c8) World: 15514: VC opID HB-SpecSync-host-9@0-799bbb99-81-212f maps to vmkernel opID 478d4c8

  2016-03 - T 02, 20: 06:00.897Z cpu3:162786 opID = 478d4c8) Config: 680: "HostLocalSwapDirEnabled" = 0, the old value: 0, (State: 0x0)

  Hi guys, I just had the same issue and it resolved on my test environment.

  I got the device ID using "lsusb".

  Bus 004 Device 002: ID 0480:d011 Toshiba America information. Systems, Inc..

  where 0480:d011 is the device ID

  Then ran the following command:

  oddities s esxcfg-module = 0480:d011:i usb-storage

  After a reboot I was able to cross the device for my VMs.

  I'm not an expert in this field, as far as I can understand of this thread: problem mit USB Passthrough (eine andere nicht, geht HDD) - to vSphere5 / ESXi 5.0 5.1 - VMware Forum und "usb-storage" module crashes when you try to access the drive and does not pass through to the arbitrator of the usb. The person in this thread turns off the usb storage but I boot from USB and so I couldn't do it. Steal the idea of this thread: zero calorie tech deals: VMFS formatted USB sticks in VMware vSphere 5.1 I could exclude the USB from the usb-storage module device (I think).

  I have not tested how this affects other features, but initial test is positive.

• Cannot connect the usb on the UBUNTU 14 client storage

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  Hi there billham68 and welcome to the printer HP consumer Forums.

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  I get the message "this device could better work with usb 2.0", how do I change 1.0?

  I get the message "this device could better work with usb 2.0", how do I change 1.0?

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• 5520 unable to recognize the usb connection

  I have a new 5520 Photosmart from HP that I tried to install a printer USB (Win XP, Service Pack 3). When installing, I get a screen where it tells me to turn on the printer and connect the USB cable. To do this, I find myself with the same screen with the options 'Back' or 'Skip '.

  The scanner is recognized as a device from the computer, but will not scan.

  The printer will print despite getting a message saying "Cannot communicate with printer" window

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  Hello garedd,

  Welcome to the HP Forums! I understand your concerns with your Photosmart 5520. Try these troubleshooting steps to try to solve your problem:

  Please uninstall the software to printers on your computer. I'll give you a document from HP on Uninstall from Add / Remove programs. (Unplug the USB cable from the computer at this point.)

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  1) click on the Start Menu

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  Impatience on your part.

• My laptop does not recognize that anything that is connected to the USB ports

  Help, please. My laptop does not recognize that anything that is connected to the USB ports.

  Moved from feedback

  Original title: problems with USB ports

  Hi Alba.

  1. who is the operating system installed on the computer?

  2. What is the brand and model of the computer?

  This issue may be caused if one of the following situations arises:

  • The currently loaded USB driver has become corrupt or unstable
  • Your PC requires an update for problems that could conflict with an external hard drive USB and Windows
  • Windows may be missing other problems hardware or software updates
  • Your USB controllers may have become corrupt or unstable
  • External drive can enter selective suspend
  • Your PC motherboard may need updated drivers

  I suggest to connect the USB device to a different USB port and check.

  You can run the Fixit provided in the article and the Coachman.

  Reference:

  Hardware devices do not work or are not detected in Windows

  http://support.Microsoft.com/mats/hardware_device_problems

  You can also try the steps in the link and check if it helps:

  Reference:

  Tips for solving problems of USB devices
  http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-solving-problems-with-USB-devices

  Note: Apply to Windows 7 as well

  Hope this information helps. Response with status so that we can help you.