Connection: Impossible to let users choose between phone and computer/microphones in the same call.

I have an account set up with IGP. I checked and double-checked to make sure that I put in place properly, even had a guy at the tip to guide me through just to be completely safe. Yet, I can't get a universal voice to work properly. Under Audio conference settings, I'm not able to select both phones and computer for users to call through. Rather than boxes, it gives me a pair of radial buttons - I can only select one or the other.

Is there some hidden settings in the back-end that I'm supposed to check?

Go to Administration > account > more settings and you will see the option to put on using UV with the bridge of phone fully integrated for each provider. This enabled, you should be able to use both at the same time.

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