connection problem internet wrt1900ac

Hello

I'm having a real problem of base; probably missing something easy, but I can't the wrt1900ac to connect to the internet.

This is my situation.

WORK SITUATION: Cable Modem connection to the PC via cable yellow or orange or blue.  Set PC to DHCP.  No problem.  wrt1900ac NOT in question.

Does not WORK: ADD wrt1900ac to the situation: disconnect the cable from the computer, turn off the modem for 5 minutes, then plug the cable/modem wrt1900ac.  Turn on wrt1900ac.  Internet light will blink orange and orange flashing white, then blinks, then flashing orange white, then solid.  IN CASE OF FAILURE.

I don't understand how this could be true, unless there is something wrong with the wrt1900ac.

What Miss me?  Why the wrt1900ac does not connect to the internet?

I was on the phone today with high Linksys support for more than 2 hours.

So here's the bottom line, maybe you will not have to suffer as I did.

Step 1: Update the firmware.  In my case, I went to all that 1.1.7.160.177.

Step 2: Under the connectivity > Internet settings, select "Clone MAC address".

Step 3: Click on 'Clone MAC from my PC'.

Step 4: Click on 'apply '.

Fact.  Problem solved.

PS - My ISP is Cox Communications.

Tags: Linksys Routers

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