Connection to the server fails error # Ox800CCCOE

When you try to open Outlook Express I get the following message: Outlook Express: find the host to connect to "pop.charter.net. Connection to the server has failed. I contacted my internet provider and they said that the problem is not with them but with Microsoft.

Hello Fitzgerald

Your post is a duplicate of the OP's original question. Having the same problems? If so, then some of the steps suggested to try this forum are listed below.
Here are things to try

1. the outgoing (SMTP) server requires authentication.
you use Outlook Express you must check the box "my server requires authentication".

2. If you are behind a firewall, we will be unable to authenticate.
If you have a personal firewall, try to reduce security or disable it to see if it is causing the problem.
(Remember to reactivate after the test)

3. your SMTP (outgoing mail) may be blocked.
Here's how to test:
A. go in Start-> Run-> type: cmd 
B. at the prompt type: telnet smtp.gct21.net 25
(include spaces exactly as shown above)

C. wait a few seconds. "You should see the following: ' 220 mail4.gct21.net ESMTP. This means that it isnotblocked.
D. Si you do not see this message, your SMTP is blocked.

=======================================================================

Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
http://www.oehelp.com/OETips.aspx#3

Why you don't need your anti-virus to scan your email
http://thundercloud.NET/infoave/tutorials/email-scanning/index.htm

Note that for some AV programs, it may be necessary to uninstall the program and reinstall in custom Mode and uncheck analysis when the option is the result of e-mail messages.

If the proposed measures do not apply to or do not address the issue that you are facing so please create your own thread with your specific problem and provide as much information as possible. This will allow the development of the thread directly relate to problems you encounter. Thank you

How to start your own, new thread

http://answers.Microsoft.com/en-us/page/FAQ#faqGettingAnswers5

Tags: Windows

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