Connection USB BB to DM unrecognized blackBerry Smartphones

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• Connection Manager for the Office of blackBerry Smartphones

  I hope someone can help me with my Desktop Manager. I can't it connect with my BB "BOLD".

  I downloaded the Desktop Manager 4.7 version (I already got 4.6, but could not get it to recognize the BB) and I downloaded the USB driver software.

  When I connect the BB to the USB I know it connects because Adobe will light up and the photos appear.

  But I can't connect the device in the lower left corner of the Desktop Manager away from the connection of the device (PIN) NONE. Frustrating, it's only once or twice during the 3 months, it is connected, but most of the time does not and will not at all now.

  I also tried Bluetooth.The BB and the pc recognize each other but still no connection to the Desktop Manager.

  I use MS XP

  Thank you

  Binge, it worked for me as well.

  Thank you very much Urumilton for your expertese and persistence and ggergs to travel with me and with the upcoming final turn.

• Unrecognized blackBerry smartphones

  I have a macbook (OS X 10.5.4 v) and try to inststall PocketMacForBlackBerry4.1.25, as prescribed in this thread , so that I can sync my 8330 to it.

  When I do, I get the following error...

  warning

  the following disc image failed to rise

  image = pocket for Blackberry Mac

  reason = not recognized

  Help, please.

  Thank you.

  Looks like PocketMac could not download completely.

  I would try to re - download it again.

• Connectivity issue for Office equipment 8820 blackBerry Smartphones

  After you have installed the BB Desktop and launch the software, he invites me to connect my device. After connecting my phone, then I need to add a new device of BB, then the window hangs and cannot connect. Help, please!

  Contact Advisor BB T-Mobil and wound uninstalling the desktop software BB equipment current and downloaded the current version of the Curve 8820 BB Desktop Manager on the site Internet of T-Mobile, and it worked.

• Map of media of unrecognized blackBerry Smartphones

  My BB Bold 9900 does not recognize my press card. When I go to Options and check storage, it says "Media Card is not currently inserted in the unit" anything. My old lamp recognizes the card without problems however. I tried a few cards and the same thing; It won't even recognize that a card has been inserted. Can someone please offer some advice on this? Thank you.

  He said he tried a few cards. Sounds like a faulty card slot.

  If the unit is under warranty I would like to replace. If this is not the case, the slot of the card can be replaced, but if you can't do it yourself, then the cost of replacement could not worth.

• Why my blackberry used blackBerry Smartphones allow me to connect to the wifi no checkmark?

  My blackberry 8520 curve does not connect to the wifi and there is a whitedash in the area, whereas it should be a green check mark...

  I have airtel connection wi - fi and router DIgisol instead of my house...

  Hello

  Read these articles and see if they apply.

  Thank you

  Bifocals

  KB03892 Differences in browsers on the BlackBerry smartphone

  Includes a video describing the different browsers and contains the following links to correct this information, see:

  • KB11678 The BlackBerry smartphone user cannot connect to the Internet with the BlackBerry smartphone.
  • KB03710 The Internet browser icon does not appear on the BlackBerry smartphone.
  • KB12971 The BlackBerry smartphone user is unable to display a specific web page using the Internet browser.

• Smartphones blackBerry 9360 connects USB

  My girls used to connect USB phone and you could see his phone from the computer (iMac, Windows). Now, when she chooses USB he doesn't ask password and connects only to load as if she chose Charge Only.

  I don't think it's the computer, the same effect on our iMac and 2 Windows computers. Is there a setting on his phone that needs to be changed, or a updated software (it seems to be completely up to date)

  This problem started occurring a couple of weeks.

  Hello and welcome to the community!

  It is possible that the mass storage Mode was cut on the BB, which would translate as you indicate. Check here:

  • KB13564 How to enable or disable the mode on the smartphone BlackBerry mass storage.

  Otherwise, each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Good luck and let us know!

• I can not sincronize my Blackberry Desktop Manager with Windows Live. I get the message "unknown error reported" How turn off the connected BlackBerry smartphone advanced power management features

  I'm on resolution 5, I used four different resolutions and none of them work, and I do not understand how to apply the meanless 5. Resolution 5

  Turn off the connected BlackBerry smartphone advanced power management features. For more information about how to disable the USB selective suspend feature in Windows, visitMicrosoft Help and Support site and search for "disable usb selective suspend."

  See if http://support.microsoft.com/kb/902274 help
  --
  ..
  --
  "andresgn" wrote in message news: 9754 c 356-97ed-4b9f-8dc5-c3318a6dc60b...
  > I'm on resolution 5, I used four different and no resolutions are
  > work them, and I do not understand how to apply the meanless 5.
  > Resolution 5
  > Turn off the connected BlackBerry advanced power management features
  > smartphone. For more information about how to disable the selective USB
  > suspend functionality in Windows, see the Microsoft Help and Support site
  > and look for "disable usb selective suspend."
  >
   
   

• BlackBerry Smartphones Blackberry Media Sync continues to display 'Please connect a Blackberry smart phone' when the Blackberry Storm is connected to the PC

  About a 2 months ago when I would like to connect my (the first storm) blackberry storm to my computer via the USB cable supplied with the phone, I was able to transfer music from my computer (itunes) to the blackberry via Blackberry Media Sync with no problems (open Blackberry Media Sync, connect blackberry to the computer via the USB port and screen Media Sync would change so that I could sync to the blackberry storm music). I didn't even have to install Blackberry Media Sync in December 2009

  But now after I connect my Blackberry Storm to my computer, the screen of Blackberry Media Sync does not change and continues to display "please connect a Blackberry smartphone. I tried these tips I found online:

  1.) several reboots my computer (windows vista)

  2.) update/reinstall Blackberry Media Sync, then by restarting my computer

  3.) reconnection from blackberry to the computer, then open Media Sync

  4.) Open Media Sync first and then connect the blackberry to the computer.

  5.) installation BlackBerry USB and Modem drivers (even if I can't find the USB driver for it under the Universal Serial Bus Controller when I check in the Device Manager when you go to control panel – system and Maintenance – Manager of devices, but I found a v2 COM4 and COM5 RIM virtual serial Port when you select "devices by connection" under display in Device Manager) or are RIM Serial Port virtual v2 COM4 and COM5 drivers I'm looking for?

  6.) go to Options (on blackberry) - memory and make sure Media Card Support, Media Transfer Protocol (MTO) and Mass Storage Mode Support are resolved on 'On', the encryption Mode is set to 'None' and mass storage Mode Auto activate when connected, it the value "Prompt" although I tried to 'Yes' as well. It says I have 785 MB of memory space of the unit out of 879 MB total memory of the device and 7.1 GB of free space on a total of 7.3 GB of Media Card Media Card.

  None of the above tips and troubleshooting tips worked. I also checked the Blackberry technical solution center but I've not found anything there that has contributed to the other. I found discussions forums online, including issues of people with 'blackberry media sync cannot connect to the device' pop up, but I have not had this pop-up. The Media Sync screen remains just the same as if I never connected the blackberry storm to my computer in the first place even if my blackberry storm recharges via the computer.

  Is there something that I miss or have not yet done? What should I do?

  Too bad. I went to a Verizon store and they me remove the battery and turn the blackberry. Worked like a charm and I can now use Media Sync.

  Also told me that I need to update the software of the phone blackberry using Blackberry Desktop software (I have version 4 and need to update to 5) and make sure to choose to back up files when you are prompted during the update or you will lose all files, the media and info saved on blackberry.

• BlackBerry smartphones can not connect BlackBerry Pearl 9105 for PC

  Hello world

  I have the following problem:

  After using my BB Pearl 9105 for almost 3 years, I can not connect to PC more (I still menu with choice of 3 options on my smartphone when I connect, but when I click on that option "usb" or "charge", the menu appears again).

  In addition, the PC does not recognize my smartphone as a usb device. Updated BlackBerry Desktop Software and the purchase of the new Micro-USB cable did not help.

  I can still load.

  Could anyone suggest me how to solve this problem?

  Hello and welcome to the community!

  Here is a list of troubleshooting items... I hope that something will be useful:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB28457 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone because of administrative permissions
  • KB28458 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when user account control is enabled
  • KB28459 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when a full version of Roxio® Media Manager is installed
  • KB28456 BlackBerry Desktop Software is unable to detect the smart phone BlackBerry when the USB selective suspend setting is enabled
  • KB28444 The BlackBerry smartphone is not detected by the BlackBerry Desktop Software, when connected by USB to a USB hub or a docking station
  • KB28443 BlackBerry Desktop Software cannot detect the BlackBerry smartphone when connected via USB
  • KB02640 Troubleshooting USB connections
  • KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  • KB00125 BlackBerry Desktop Software cannot detect the BlackBerry smartphone
  • KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  • KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  • KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  • KB01451 How to enable Sync advanced logging if a wired synchronization fails
  • KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer
  • KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  Check also on the incompatible software... it was reported that NTI Shadow Ninja & software can cause a conflict; Remove and reinstall the desktop software BB allows to install correctly.

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these. Also apologies if all are not currently available... RIM takes their monte and descends at will as they revise things.

  I hope that something it is useful!

  See you soon!

• BlackBerry Smartphones to Blackberry Manager devices to display the USB PINS

  My Blackberry Bold 9000 is not recognized by my office blackberry Device Manager.  After hours of playing around to try to solve this problem, here is what information I can provide.

  My desktop and laptop running Vista 64-bit.  I had no problem installing the Desktop Manager on my laptop and cable, updated processes, etc. all work fine.  In my view, this allows me to isolate the desktop and not the device or the cable. The Desktop Manager software is to date on both systems.

  When I try to get the Blackberry device manager to recognize my camera on my desk, in the table options of connection under connection, that COM1 is displayed, Disable stateful shown.  USB-Blackberry 9000 (Paperback) appears on the laptop.  I've hunted around these tips and google for a solution to this problem, but I have not yet found one.  Under the Windows Device Manager, "Blackberry Smartphone" is listed under USB controllers when the unit is plugged, and the drivers are updated according to the instructions on these cards.

  The functions of USB ports for the operation of the keyboard, mouse, and external storage.  I tried to connect to all six USB ports in the back and two on the front of my office, without result.  When the device is connected to my desktop computer, Windows recognises the Smartphone and SD card separately as mass storage devices - with the phone powered on or off mass storage device option.

  I have a feeling that this would be resolved if I could get the Blackberry device manager to display a USB instead of COM1 port.  Someone at - it solutions?

  Hey this is my solution... it worked perfectly for me, and oddly enough, this is a difficulty for VMWare (also the difficulty to detect USB devices)

  Try to right click on one of the USB hubs (in Device Manager) and looking at the details of the driver. If usbfilter.sys is in the list then open your registry editor and navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class {36FC9E60-C465-11CF-8056-444553540000} and remove the UpperFilter, pair of usbfilter.

  I restarted after making this change, and it works fine now.  Its the first time in the month that I could plug my Curve 8900 using my USB on my PC 64-bit of Windows Vista (now Windows 7).

  KUDO to the population of VMWare for this solution.  Thank God, she also fixed for my BB Desktop Manager! WOOT WOOT!

  Here is a link where I found this solution

  http://BX.BusinessWeek.com/consumer-arbitration/view?URL=http%3A%2f%2Fcommunities.VMware.com%2Fmessa...

  Merry Christmas everyone

• Cannot connect blackberry Smartphones from blackBerry 8310

  Hello. My black berry 8310 does not connect to my laptop / desktop usb ports on the computer. Don't think they are grateful black berries. I tried another cable, and it's the same question. How this can be solved? Thank you.

  Hello. The first option worked, I now get my port of PC USB connection to my bb. In addition, I used a different cable, I think that the cable, with the bb came was defective. Thanks for solving this issue. Can you help me with another question? How to transfer MP3s from my PC to my bb? Is there a configuration I need to do? At the present time, the phone is charging it is plugged into my computer laptop USB port. I used this cable to transfer files / music to another gadget, so I guess that this cable can transfer files. I tried bb desktop software > application > import files, but I continue we get an error saying there was an error importing files. No additional applications can be found. Your file may contain applications that already exist in the list of applications, are not compatible for your device or errors. In the media under the music sync section, there is another error saying: "a problem occurred while trying to connect to your BlackBerry smartphone. Help please, thank you.

• BlackBerry smartphones can not synchronize with the USB cable plugged into charge pod

  Hello

  I read on the web site of shopblackberry.com, in the details of charge pod ( http://www.shopblackberry.com/_blackberryaccessories/cgi-bin/pd.cgi?frompage=category&page=product_d... ) that the pod can handset with charger travel or data cable for charge and/or sync with a BlackBerry smartphone. So, my question is related on a problem or a misunderstanding of me to this description.

  I want to know if we could recharge and synchronize the BlackBerry via USB cable or is only responsible for the BlackBerry when connected that way. My second question is, is it possible to synchronize the BlackBerry with the USB cable plugged into the pod or not?

  Because I got a request from one of my users about the fact that his BlackBerry 9000 can not synchronize when it is on his group.

  Thank you very much!

  Hello

  It's a loading dock. It is useful, because just drag you your "BOLD" in there and it will load (just like the 8300 Curve).
  If you want to synchronize, you can plug a usb on the side of the appliance cord. This can be done while the machine is in its dock, where the description.

  I have the same crib, but for the 8300. It's really worth buying. I'm happy with it every day.

• BlackBerry smartphones are not able to put songs on my storm... Phone not connecting

  I installed the Desktop Manager and when I click on the section media says I need turn on mass storage. I have the memory of mass, but it is not always connect. What can I do to fix this because I really want to put more songs on my phone.

  My phone is not fully install on my computer because it says there is a problem with the drivers of Bluetooth devices, I don't know what it is for, but I guess that its important. Where can I find the drivers to install on my computer?

  Any help is appreciated.

  Hello brend82 and welcome to the community of BlackBerry Support Forums.

  Take a look at this article from the BlackBerry Technical Solution Center

  KB19717 - BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

• Unable to connect to my Blackberry smartphone to sync my contacts and calendar

  Original title; Unable to connect to my Blackberry smartphone

  Since the last Windows Update August 17, I can no longer connect my computer to my phone smart blackberry to sync my contacts and calendar

  Thanks for your help. I decided to check with my Blackberry service provider, and they were able to fix the problem by simply removing and then reinsert the cell phone battery while it was connected to my computer. The old trick 'the battery '. Never thought of that.

  Thanks again!