Connection Wi - Fi is available until I have install Microsoft update
After the last Microsoft Update (13 issues starting on 10/16/20015), once installed and that the laptop works off and then restarted, I lose the wireless connection.
I have restored my file system and wireless have once again... until the update download and install again.
I said whenever updates are installed - which some apparently are unable to install.
This has happened for three days. Help. I'm exhausting my restore!
Hello
Thanks for posting your query in Microsoft Community. I really appreciate your efforts to solve the problem.
I would like to know some more information to refine the question and provide you with better assistance.
- You get a network error or notification?
- What is the number installed upgrading KB recently after the question?
{For the KB updates of failure numbers, follow the underlying steps: }
- Open Windows Update by clicking on the Start button. In the search box, type Updateand then in the list of results, click Windows Update.
- In the left pane, click view update history. Check the recent update installed.}
The problem can occur for various reasons, including incorrect TCP/IP settings configured, firewalls third of anti-virus programs blocking the connection, or due to bad the advanced sharing settings. So, I would suggest trying the following methods and check if you system is able to detect the wireless network.
Method 1:
First of all, please check if the WLAN service is started and set to automatic. If it is stopped, then I suggest you to start the service and set it to automatic.
- Click Start, type services.msc in the Start Search and press ENTER.
- Select the Autoconfiguration WLAN service in the list and double-click it.
- Change the startup to Automatic type, then click Start to start the service.
- Click apply and then click OK.
- Restart the computer and verify if the network is detected. If this is not the case, proceed to method 2.
Method 2:
Reset the DNS and TCP/IP settings.
- Click the Start button, click all programs, and click Accessories.
- Right-click command prompt, and then click run as administrator. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
- Please enter the following commands and press ENTER after each one.
NETSH INT IP RESET
IPCONFIG/FLUSHDNS - Restart the computer to check the issue.
Check if the system is able to detect the network. If this is not the case, go to method 3.
Method 3:
Temporarily disable the security software and check if it helps.
Disable the anti-virus software
Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.
Additional information:
Windows wireless and wired network connection problems
Hope this information is useful. If the problem still persists, please post back for further assistance, we will be happy to help you.
Tags: Windows
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