Connectivity of the Internet with the browser problem

* Original title: Intermittent IPv4 IPv6 vs connectivity issues

On my home computer, I have intermittent problems with the connection to the internet using Chrome. It shows that I am connected to a network (router), but do not have access to the internet. After a few minutes I can connect again. This problem has happened several times in the hour, I used my computer this morning. I'm not sure if there is a problem with my ISP/equipment, or if it's a problem with my computer.

For a time affected by this problem, I tried to ping Google. The ping was successful, but routed to an IPv6 address. I tried to ping to Google again, this time forcing IPv4 and the request timed out. If I run 'tracert www.google.com-4', it doesn't even to my router.

I use a router/modem provided by the ISP and my wireless router. I had this problem while connecting through my router and connect directly to the modem. I'm under 64-bit Windows 7 Enterprise. I don't know what version of Chrome, I'm running, but I don't know that it is outdated, although since I can not ping Google through IPv4, I don't think it's the browser. Any help is appreciated.

Hello

The probable cause of this problem could be due to internet connection or the licensing of the ISP parameters.

I would like to know have you tried using another browser like internet Explorer or Mozilla Firefox?

Method 1:

I suggest you to check if the problem re occurs even on Internet Explorer.

Method 2:

Reset the TCP/IP using the NetShell utility, please follow the link below that has the fixit utility runs.

This article describes to reset TCP/IP automatically by running the fixit utility manually.

http://support.Microsoft.com/kb/299357/en-us

Wireless and wired network problems

I hope this helps. Answer please if you need help.

Thank you

Tags: Windows

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