"Contact developer" on the world of the BB is broken.

One of my users I reported today that the button "Contact developer" for my application on BB world sends people to the Hompage URL instead of using e-mail as I put it. This used to work properly. I have my account set up to use the email for support requests, a valid Email support address is entered (and has not changed since he used to work), and the URL of media field is empty, but BB world seems to launch the URL of the homepage by mistake.

I reported this support from the seller, but I wanted to give a heads up here in case this happens to them too and they don't realize it yet.

It turns out that this is a bug in BB world. The problem is that "contact developer" correctly will open a screen dial Email if the application has never been downloaded/installed.  Once the application is installed or installed & removed, as the button "contact developer" will no longer appear.

Apparently, there is a remarkable JIRA to do this, but no estimate for repair.

Tags: BlackBerry Developers

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