Contact ID forget the fingers after 12 hours of not used

So I had my parents a nice Air 2 iPad with cellular data, a very good product.  The three of us each added that a finger and touch ID worked incredibly for several hours.  However the next day it would not remember neither my mom or dad.  He remembered my thumb, but then that stopped working a few hours later.

We each added a finger several times.  However, the model is the same.  The Touch ID forget our fingers after about 12-24 hours of not used.

My brother seems to have no problem with his iPhone 6s.  Its feature is also running iOS 9.1.

I conjectured that perhaps the problem was that Touch ID did not like several people using the feature to unlock the device even.

Anyway... now that I have, exclusively, have been using my new iPad (cell) Pro my theory is different.

The drawing is the same... Contact ID works fine immediately after the addition of a finger, but overnight stops working.

My current theory is that it works better with the phone and iPad because iPhone users tend to use their devices more continuous than iPad users.

(at least my parents and myself) iPad users often leave the unused and locked iPad for 12 to 48 hours...

I think that Touch ID requires frequent use to recycle permanently for the fingers "added".

Maybe, maybe iOS 9.1 is bug in what concerns the contact ID.  Perhaps a future update may solve the problem.

Or maybe, simply the cell iPad version has this issue.

All things considered, I'm not discouraged by these products that they are worth every penny.

FaceTime with iPad Air and Pro is an amazing experience.

I submitted comments to Apple: https://www.apple.com/feedback/ipad.html

I encourage anyone with direct problems nicely their concern to the page your comments...

One of you, iPad users have good advice?

Hi Camino fan 2010,

If you encounter a problem with the contact ID not working not not always on your iPad, follow the steps in this article to troubleshoot issues - ID use Touch on iPhone and iPad.

Specifically the section for help with the contact ID.

Thank you for using communities of Apple Support.

Sincerely.

Tags: iPad

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