Contacts created on the form layout

Hi guys,.

Please help me understand something in the E10.

When a form is submitted contacts are automatically created or is there a treatment for this step?

I came across several contacts that supported forms but were never created in Eloqua.

What could be the problem?

Kristin Farwell-Oracle, Christopher Dias-Oracle, Kristin Connell, jennifer.igartua, gaea.connary, apandya

Thanks in advance

Nadine,

I hope that you have solved it

My only thought was to check

  1. in update processing step, the e-mail address is mapped from the form field email address
  2. Another area is the 'key field mapping' (found on the lower left corner)

Helen

Tags: Marketers

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