Content that is not when the headset is connected

I have an early 2015 MacBook Air 13 "El Capitan (version 10.11.5) running

1.6 Intel Core i5 to Ghz, 4 GB RAM

When I plug the headphones into the 3.5 mm headphone jack, the system recognizes as being connected, but something strange is happening. It won't play audio on the computer or the web. For example, iTunes will just sit at 0:00 on the right track even if the play button alternate in the play "arrow" and symbol scoring break, but the track does not play. It's the same thing with web content in safari and google chrome. For example, YouTube and SoundCloud will be right there to 0:00. Even ads will not play.

The audio adjustment recognizes the optional headset sound output preferences. I have a pair of headphones usb that works perfectly all the time. Operation of the speaker is never a problem via the speakers integrated or output with an external monitor via thunderbolt. There is no red light in the 3.5 mm hole. Headphones can even control the break reading with built in mic button function, but its simply change the symbol on the screen.

Help.

Try a reset of the NVRAM:

https://support.Apple.com/en-us/HT204063

If no success, make an appointment at an Apple store genius bar for a FREE evaluation.

Ciao.

Tags: Notebooks

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