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• Wireless scan not working do not, but will print officejet 4500

  I have a Dell with Windows 8.1, HP officejet 4500 Wireless.  Work to find two days ago, but now my "HP Solutions Center 's" software does not see the scanner.  \

  The Solutions Center softwared (that comes with the printer controll scanning photos and documents) is back with a message: The HP Imaging device was not found.  Try the following steps that... None of them worked.

  See my PC to the printer, and I can print to the printer, but CAN'T SCAN.    Help me please.
  [email edited by Moderator]

  Hello @chuckg7kc , welcome to the forums

  I've read about the software problem that you encounter on your system Windows 8.1, as printing software does not work for you, and you see the error "the HP Imaging device cannot be found". I have some ideas in mind which may help you!

  Perform an uninstall of level 3:

  If the software has been downloaded and extracted to your system:

  1. press Windows key + R and type %temp% enforcement and press enter

  2. Locate and open the folder starting with 7z (example: 7zS2356) (if there is more than one, choose the most recent folder)

  3 open the Util folder

  4 open the CCC folder

  5. run the L3uninstall.exe

  6. once the uninstall is complete, restart the computer

  7 run the Accessories\ System Tools Disk Cleanup

  8. download and install the latest version of Adobe flash player

  http://www.Adobe.com/support/flashplayer/downloads.html

  9. try a clean boot that turns off all startup programs. Disable all firewall and anti-virus too and try the installation again.

  10 download the drivers and full software features: here

  11. once the printer is installed, go back to the clean boot instructions to re-enable the startup programs.

  Good luck

• 6700 WIRELESS SCANNING

  Printer is set up wireless and print very well.  I can't scan to she and I watched so many options that I do not know what way to go today.  I need a simple solution. :-)  I tried to install and reinstall using the USB, and the configuration and restart and pulling on the cord to restart and it still says the feature is not enabled - open printing software and select the scanner actions control scan-to.  What software?  HP Solution Center, it cannot work because the device is not said is installed.  So I follow that and run it and still get the same thing. Grrrrrrrrrrrrrrrrrrrr It scans using the USB stick very well. :-)

  marcycn

  Hi Marcy,

  Welcome to the Community Forum of HP.

  I'm sorry that it makes you crazy.

  I was reluctant to pick it up because I suspect that you have already done this... However your post does not specifically say that this is the case.  I will take a decision on the assumption there is only chance which suite will help.

  You can try:

  • Unplug the USB cable from the printer

  Control Panel > set display icon > programs and features >

  Scroll to the bottom to find the printing software > right click on the program > Uninstall

  • Restart / reboot the computer and connect

  Install the full functionality for the printer software:

  Install full software features - OfficeJet 6700

  Because you are able to run the printer wireless, I would say that at least for now, you do not connect the USB cable.

  The instructions (above) is an example of using the Printer Wizard (officially the Solution Center).  After you install the full feature software, the Printer Wizard shortcuts should be on your desktop.  Try to use the Printer Wizard to scan shortcut.

  I hope that remove and then installing a new copy of the updated printer software printer Support pages can solve the problem for you.

  Click on the Thumbs - Up Kudos to show that you appreciate the help.

  Click on accept as Solution when the answer provides a fix or a workaround!

  I am happy to provide assistance on behalf of HP. I do not work for HP.

• imageFORMULA CR-180 check the log file to scan

  Hello

  I work with an imageFORMULA CR-180 check Scanner and when executing a good amount (longer than 100) of the controls, I noticed that the scan control stops and a pop-up window appears on the Analysis ToolPak asked if I would like to replace my log file and start over.

  The software that I use is called "Utility scan for CR-180II" and the log file contains the information of MICR line controls scanned, as well as the date of the analysis, and the location of the file to the images captured from the parser.

  Log file options under "Options-> MICR data parameters.

  What I do, it is by clicking on ' no, I want to overwirte the file ", stop the scan, moving the log of the 'old' file, restart the scanning and backup to a new log file.

  Is there anyway to work around this problem and record continuously in the same log file?

  Is there a memory limit on the scanner?

  This is the Web page of the scanner that I use:

  http://www.USA.Canon.com/Cusa/support/Office/imageformula_scanners/imageformula_cr_180_cr_180ii/imag...

  Hi lendjones!

  Thanks for posting in the Forum! Canon does not provide direct support for imageFORMULA product series, but your dealer will be able to help you! If you do not have a reseller, please call us at 1-800-OKCANON (652-2666) and we will be happy to provide you with dealers who are in your area.

• Win 7 and HP PSC 1200, scan save as has no option .pdf

  With Win XP the scanner control was with interface s/w HP which had the Save as PDF option.

  With Win 7 PSC 1200 auto-installé ok. Control scan is via Microsoft Scanner interface

  gives possibility to scan Documents, but save as a .jpg, and .tiff etc but no .pdf option.

  For documents, pdf files are standard. A to convert .tiff .pdf using Zamzar separately.

  How can I control the scanner using the interface of the HP software or add save as PDF to Microsoft Scanner

  Options?

  You can try to download and install the software HP for Windows XP in Windows 7 via the compatibility mode.  In addition, the problem is the scanner stopped being taken in charge by HP at the level of Windows XP.  Do you have a generic "included" with Windows Vista/7 driver after that, and that's all.

  There are a lot of alternatives and even free third-party applications that you can use with your scanner and HP generic driver provided to scan directly to or convert to PDF format.  I don't have particularly in mind - but you should be able to find something that fits your needs.

• Two main problems; can be combined (display/activeX controls to image)

  I first noticed the issue several weeks ago, but I can't determine any single event that triggered (for example no virus, no software installation, etc..) Since that time I was pulling on my hair, searching the Internet to find answers, answers MS Search, book search for answers - without success.  I am now trying to put this as a presentation at the forum, and I'll switch to FireFox immediately after, because no clear solution seems to be around.

  Please - someone help me; I have tried everything I have seen/read:

  Question 1: Some web pages display images without problem (www.microsoft.com, www.newegg.com, www.tigerdirect.com, etc.) while others fail to show images at all and seems more text based GUI based. A good test for this was that several web sites including www.amazon.com , which breaks down to show the book covers, Ted images etc., while other pieces show correctly positioned text and links work when you're floating above them and click.

  What I tried (1):

  -During the running MS Internet Explorer for FixIt. clear all the cache (password, internet files, temporary, cookies, forms, etc.); Reseting "default." running a registry cleaner application. After each setting on the net I could find and the similar value, removing all list management web sites. (This is true for both versions of Internet Explorer - 32B or 64B)

  Question No. 2: Installation of the safe places known ActiveX control (for example, Microsoft) do not settle. This applies to both versions of Internet Explorer (32B and 64B). To try to understand what is the problem, I even searched the Internet and followed everything I can find.

  -Linking MS FixIt for IE; clear all the cache (password, internet files, temporary, cookies, forms, etc.); reset to "factory" by default; Run the registry cleaner application. After each setting on the net as I could find and the value as well. remove all list management web sites.

  FAILURE on all fronts... :(

  Additional information:

  After switching to FireFox (if all goes well for only a short time), I followed the instructions to remove Internet Explorer my system.

  It did not work... IE (32B and 64B) remained. Not only he remained, he kept what is wrong with it as well. Still no satisfaction.

  If anyone can help, I would really appreciate it...

  Anyone know of any solution anywhere - little matter how painful?

  Please let me know answer here or by sending a private message or how ever best works for no matter what - I'm going to try anything at this point.

  Thank you in advance.

  FYI: I posted this same question to: http://social.technet.microsoft.com/Forums/en-US/ieitprocurrentver/thread/00d14d60-92e2-46b8-8ecb-5c0beb445f44

  However, this forum does not seem to be technical enough to still offer ideas... I don't know that's the hope!

  Hi Jim,.

  I see that you have some problems with the display of the images, and active x controls on Internet Explorer. I'll help you with this problem.

  I suspect that the use of registry cleaners could have caused some problems.

  Method 1.

  If possible, use the system restore to a date before the problem occurred.

  System Restore: http://windows.microsoft.com/en-us/windows7/products/features/system-restore

  Important: System Restore will return all system files not as documents, email, music, etc., to a previous state. These files of types are completely affected by the restoration of the system. If it was your intention with this tool to recover a deleted file to non-system, try using a file instead of system restore recovery program.

  Method 2.

  If the method above does not help, then run SFC/scannow. After control scan to see if the problem occurs.

  I suggest that you can exercise SFC scan and check if that helps. The SFC/SCANNOW command analyzes all protected system files and replaces incorrect versions with appropriate Microsoft versions.

  For more information how to make SFC / scan, please follow this link: http://support.microsoft.com/kb/929833

  Let us know if you need assistance with any windows problem. We will be happy to help you.

• Dynabook CX2133CMSW wouldn't start!

  I bought the Japan the Dynabook CX/2133CMSW.

  Now it is corrupt, I think...
  It cannot be started. I tried several times I had either a message "missing operating system", or a noisy hard drive / clicking when it controls / scans the hard drive, then a message ' read power failure, result = 1, player = 128, sectors 48967 to 49031, if this problem persists, contact center support toshiba "appears...

  Could someone tell me what to do with iti¼?

  Is - any help for a list of the BIOS, if someone could tell me how to enter!

  Thank you thank you very much!

  today

  Hello

  After reading your description of the error is just one thing you can do. Since your hard drive appears to be faulty, you just have to swap the HARD drive
  and everything will be fine.
  Don t you have to do with the BIOS or similar, just put a new and functioning HARD drive in your machine, get it with windows and the machine works again.

  Welcome them

• Analog outputs with different time scales

  I use products AO of a card PCI-6731 for an application scan head and I have some difficulties to achieve peak performance, that I need. I am contolling the map with nidaqmx drivers in c ++

  Basically, an output controls scanning in the direction Y (which is a line of scanning and is very fast) and the other in the X (increment once per scan line, so much slower). The complication is that both exits start at an external trigger, because positioning is synchronized to a separate data acquisition card.

  Now, what I do is:

  -write the scanline for 0 output waveform

  -set output 1 to a given position

  -say next Trigger output card

  -hangs at the end and stop tasks

  What I really want to do, it is just tell him to start with on each external trigger output waveform of scanline 0 and output 1 increment to the next position. So I could do a complete 2D scanner with a minimum of control software.

  Any ideas on how I could best achieve this? My understanding of the nidaqmx drivers I don't see an elegant way to do it.

  I could potentially do some operations on the done callback, although it makes me a little nervous because the control PC running windows, it is not a real-time operating system.

  Hmm I do not know exactly but there are a couple of things (it is close)...

  The output frequency of meter in your example 5 MHz (20 MHz, 2 high ticks, weak 2 ticks), which is faster than holders 6731 for a sample clock.  I thought that this would have given a material error... are you looking for errors once the task runs (for example using DAQmxIsTaskDone)?.  There is a DAQmxCreateCOPulseChanFreq if you want to set the clock frequency directly (it will use the appropriate default internal time base).

  The task of counter generates 1000 pulses per trigger, is what determines the number of samples generated by the trigger (I assume that you want it to be 1024 aka "numSamples").

  The analog output task must either use:

  (1) calendar continuous if the output will repeat indefinitely as several triggers are acquired.

  (2) finishes pitch (N * numSamples) samples where N is the number of lines that you want to exit and numSamples is the number of samples per line.  In this case, the task will end once the lines were triggered.

  Best regards

• Having trouble getting an Excel file table

  This will probably be a very stupid question, but I could hurt trying to get a table 2D from an Excel file? The file contains two columns of data that I want as a 2D array (or two tables 1 d) and after having tried a number of things I don't get anything up on top of my chart. The attached VI is a work in progress and has been hashed together some other work (it will be used to control scanning mirrors).

  Thanks in advance,

  Ben

  Hi Ben,

  I found an article in the Knowledge Base that relates to your specific problem. I linked it below.

  Reading Microsof Excel in LabVIEW digital data

  After you follow the steps in the KB, I changed the file to a text (.txt) file and was then able to read the data successfully and it draw on the XY graph using a modified version of your code that contains only the item file IO. If you make changes to your data file and then reference in the amended VI that I have attached, this will help to illustrate how you can view your data in LV

  I hope this helps.

  Best regards

  Christian Hartshorne

  NIUK

• Virus problem? -Unable to access many programs, Windows Components, System Restore

  I am reasonably confident that the issue I'm having is the direct result of a virus. The first sign was after recording in the other day, a message popped up that says that my copy of Windows is not valid. After re - validate, I am still not able to access many programs, System Restore, components - run Windows, Control Panel, Defender etc. I already ran several scans-MalwareBytes, Hijackthis, AVG, ZoneAlarm, SuperAnti-SpyWare, Avira, Emsisoft, etc.. Still nothing.

  Here is the hijackthis log:

  Logfile of Trend Micro HijackThis v2.0.2
  Scan saved at 17:48:59, 09/17/2010
  Platform: Windows Vista SP2 (WinNT 6.00.1906)
  MSIE: Internet Explorer v8.00 (8.00.6001.18928)
  Boot mode: Normal

  Ongoing process:
  C:\Windows\MHotKey.exe
  C:\Windows\ChiFuncExt.exe
  C:\Program Files (x 86) \PC Security\pctsGui.exe tools
  C:\Program Files (x 86) \DAEMON tools Lite\daemon.exe
  C:\Program Files (x 86) \SUPERAntiSpyware\SUPERANTISPYWARE. EXE
  C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
  C:\Program Files (x86)\Curse\CurseClient.exe
  C:\Windows\CNYHKey.exe
  c:\Program Files (x 86) \Common Files\Symantec Shared\ccSvcHst.exe
  C:\Program Files (x86)\Brother\Brmfcmon\BrMfcWnd.exe
  C:\Program Files (x 86) \Common Files\Adobe\ARM\1.0\AdobeARM.exe
  C:\Program Files (x86)\iTunes\iTunesHelper.exe
  C:\Program Files (x86)\Brother\ControlCenter3\brccMCtl.exe
  C:\Windows\ModLedKey.exe
  C:\Program Files (x86)\Brother\Brmfcmon\BrMfcmon.exe
  C:\Program Files (x 86) \Avira\AntiVir Desktop\avgnt.exe
  C:\Program Files (x 86) \windows live security center\wlschost. EXE
  C:\Program Files (x 86) \Emsisoft Anti - Malware\a2wizard.exe
  C:\Users\Dad\Downloads\kremove.exe
  C:\Users\Dad\AppData\Local\Temp\WZSE0. TMP\VRemTool.exe
  C:\Program Files (x86)\AVG\AVG9\avgtray.exe
  C:\Program Files (x 86) \Windows Live Safety Center\wlschost.exe
  C:\Program Files (x 86) \Windows Live Safety Center\wlschost.exe
  C:\Program Files (x86)\AVG\AVG9\avgui.exe
  C:\Program Files (x 86) \Trend Micro\HijackThis\HijackThis.exe

  R0 - HKLM Software Microsoft Internet Explorer Main, Start Page = http://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&s=1&o=vp64&d=1008&m=dx4720-03
  R0 - HKLM Search Microsoft Internet Explorer, SearchAssistant =
  R0 - HKLM Search Microsoft Internet Explorer, CustomizeSearch =
  R0 - HKLM Software Microsoft Internet Explorer Main, Local Page = C:\Windows\SysWOW64\blank.htm
  R1 - HKCU Software Microsoft Internet Explorer Main, Window Title = Windows Internet Explorer provided by Yahoo!
  R0 - HKCU Toolbar, LinksFolderName =
  O1 - Hosts:: 1 localhost
  O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
  O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x 86) \Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
  O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG9\avgssie.dll
  O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - c:\Program Files (x 86) \Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
  O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~2\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
  O2 - BHO: Java (TM)-plug-in SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
  O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x 86) \Google\Google Toolbar\GoogleToolbar_32.dll
  O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.5.5126.1836\swg.dll
  O2 - BHO: Java (TM) plug-in 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
  O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\Program Files (x 86) \Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
  O3 - Toolbar: toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x 86) \Google\Google Toolbar\GoogleToolbar_32.dll
  O4 - HKLM\... \Run: LchDrvKey.exe [LchDrvKey]
  O4 - HKLM\... \Run: [LedKey] CNYHKey.exe
  O4 - HKLM\... \Run: [ccApp] "c:\Program Files (x 86) \Common Files\Symantec Shared\ccApp.exe".
  O4 - HKLM\... \Run: [osCheck] "c:\Program Files (x 86) \Norton 360\osCheck.exe.
  O4 - HKLM\... \Run: [Acer AlaunchX new trigger] c:\Acer\Preload\Command\AlaunchX\AppInRun.exe
  O4 - HKLM\... \Run: [smart Copy] "C:\Program Files (x 86) \IOI\Smart Copy\ButtonMonitor.exe"-a
  O4 - HKLM\... \Run: [BrMfcWnd] "C:\Program Files (x86)\Brother\Brmfcmon\BrMfcWnd.exe" / autorun
  O4 - HKLM\... \Run: [ControlCenter3] "C:\Program Files (x86)\Brother\ControlCenter3\brctrcen.exe" / autorun
  O4 - HKLM\... \Run: [adobe Reader Speed Launcher] "C:\Program Files (x 86) \Adobe\Reader 9.0\Reader\Reader_sl.exe.
  O4 - HKLM\... \Run: [adobe ARM] "C:\Program Files (x 86) \Common Files\Adobe\ARM\1.0\AdobeARM.exe.
  O4 - HKLM\... \Run: [AppleSyncNotifier] C:\Program Files (x 86) \Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
  O4 - HKLM\... \Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" - atboottime
  O4 - HKLM\... \Run: [TkBellExe] "C:\Program Files (x86)\iTunes\iTunesHelper.exe.
  O4 - HKLM\... \Run: [ISTray] "C:\Program Files (x 86) \PC Tools Security\pctsGui.exe" /hideGUI
  O4 - HKLM\... \Run: [ZoneAlarm Client] "C:\Program Files (x 86) \Zone Labs\ZoneAlarm\zlclient.exe.
  O4 - HKLM\... \Run: [avgnt] "C:\Program Files (x 86) \Avira\AntiVir" / min
  O4 - HKLM\... \Run: [a-squared] "C:\Program Files (x 86) \Emsisoft Anti - Malware\a2guard.exe."
  O4 - HKLM\... \Run: [avast5] "C:\Program ALWIL Software Software\Avast5\avastUI.exe" /nogui
  O4 - HKLM\... \Run: [AVG9_TRAY] C:\PROGRA~2\AVG\AVG9\avgtray.exe
  O4 - HKLM\... \RunOnce: [new Acer AlaunchX] c:\Acer\Preload\Command\AlaunchX\LaunchAlaunchX.exe
  O4 - HKCU\... \Run: [DAEMON Tools Lite] "C:\Program Files (x 86) \DAEMON tools Lite\daemon.exe"-autorun
  O4 - HKCU\... \Run: [SUPERAntiSpyware] C:\Program Files (x86)\SUPERAntiSpyware\SUPERAntiSpyware.exe
  O4 - HKCU\... \Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe.
  O4 - HKCU\... \Run: [CurseClient] C:\Program Files (x86)\Curse\CurseClient.exe-silencieux
  O4 - HKCU\... \Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll, ShowWelcomeCenter
  O4 - HKCU\... \Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" - atboottime
  O4 - HKUS S-1-5-19\... \Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe Sidebar.exe/detectMem (User 'NETWORK SERVICE')
  O4 - HKUS S-1-5-19\... \Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll, ShowWelcomeCenter (User 'NETWORK SERVICE')
  O4 - HKUS S-1-5-20\... \Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe Sidebar.exe/detectMem (User 'NETWORK SERVICE')
  O4 - HKUS\S-1-5-21-1591617202-1210337137-939529332-1001\... \Run: [DAEMON Tools Lite] "C:\Program Files (x 86) \DAEMON tools Lite\daemon.exe"-autorun (User 'Joe')
  O4 - HKUS\S-1-5-21-1591617202-1210337137-939529332-1001\... \Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" - atboottime (User 'Joe')
  O4 - HKUS\S-1-5-21-1591617202-1210337137-939529332-1001\... \Run: [uTorrent] "C:\Program Files (x86)\uTorrent\uTorrent.exe" (User 'Joe')
  O4 - HKUS\S-1-5-21-1591617202-1210337137-939529332-1001\... \Run: [WMPNSCFG] C:\Program Files (x 86) \Windows Media Player\WMPNSCFG.exe (User 'Joe')
  O4 - HKUS\S-1-5-21-1591617202-1210337137-939529332-1001\... \Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe (User 'Joe')
  O4 - HKUS\S-1-5-21-1591617202-1210337137-939529332-1003\... \Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll, ShowWelcomeCenter (User "Bernadette")
  O4 - HKUS\S-1-5-21-1591617202-1210337137-939529332-1003\... \RunOnce: [FlashPlayerUpdate] C:\Windows\system32\Macromed\Flash\NPSWF32_FlashUtil.exe Pei (User "Bernadette")
  O4 - HKUS\S-1-5-21-1591617202-1210337137-939529332-1005\... \Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll, ShowWelcomeCenter (User 'Little Girls')
  O4 - HKUS\S-1-5-21-1591617202-1210337137-939529332-1005\... \RunOnce: [Shockwave Updater] C:\Windows\SysWOW64\Adobe\SHOCKW~1\SWHELP~1.EXE-update 1103471-Mozilla/4.0 (compatible"; MSIE 7.0; Windows NT 6.0; WOW64; GTB6; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30618)"-"http://www.miniclip.com/games/age-of-speed-2/en/"(User 'Little Girls')
  O4 - S-1-5-21-1591617202-1210337137-939529332-1005 Startup: OneNote 2007 Clipper screen and Launcher.lnk = C:\Program Files (x 86) \Microsoft Office\Office12\ONENOTEM. EXE (User 'Little Girls')
  O4 - Startup S-1-5-21-1591617202-1210337137-939529332-1005 user: OneNote 2007 Clipper screen and Launcher.lnk = C:\Program Files (x 86) \Microsoft Office\Office12\ONENOTEM. EXE (User 'Little Girls')
  O8 - Extra context menu item: E & xport to Microsoft Excel - res: / / C:\PROGRA~2\MICROS~2\Office12\EXCEL. EXE/3000
  O8 - Extra context menu item: Google Sidewiki... - res: / / C:\Program Files (x 86) \Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
  O9 - Extra button: send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
  O9 - Extra 'Tools' menuitem: S & end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
  O9 - Extra button: research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR. DLL
  O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Users\Little Girls\AppData\Roaming\Microsoft\Windows\Start Start IMVU.lnk
  O10 - unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
  O10 - unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
  O10 - unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
  O10 - unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
  O10 - unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
  O10 - unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
  O10 - unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
  O10 - unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
  O10 - unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
  Ø16 - DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} (control scan Security Windows Live OneCare-) http://cdn.scan.onecare.live.com/resource/download/scanner/en-us/wlscctrl2.cab
  Ø16 - DPF: {76CA9E30-5094-46F9-BE90-D47AD59C2C2C} (CClientInfo Object) - https://qsr.radiantenterprise.com/02.136.0031.02/pe/clientdownloads/SuperCab.cab
  O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG9\avgpp.dll
  O20 - Winlogon Notify:! Common - C:\Program Files (x 86) \SUPERAntiSpyware\SASWINLO. DLL
  O23 - Service: Emsisoft Anti-Malware 5.0 - Service (a2AntiMalware) - Emsi Software GmbH - C:\Program Files (x 86) \Emsisoft Anti - Malware\a2service.exe
  O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
  O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files (x 86) \Avira\AntiVir Desktop\sched.exe
  O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files (x 86) \Avira\AntiVir Desktop\avguard.exe
  O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x 86) \Common Files\Apple\Mobile device Support\AppleMobileDeviceService.exe
  O23 - Service: automatic LiveUpdate Scheduler - Symantec Corporation - c:\Program Files (x86)\Symantec\LiveUpdate\AluSchedulerSvc.exe
  O23 - Service: avast! Antivirus - AVAST Software - C:\Program ALWIL Software Software\Avast5\AvastSvc.exe
  O23 - Service: avast! Scanner - Mail AVAST Software - C:\Program ALWIL Software Software\Avast5\AvastSvc.exe
  O23 - Service: avast! Web Scanner - AVAST Software - C:\Program ALWIL Software Software\Avast5\AvastSvc.exe
  O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG9\avgwdsvc.exe
  O23 - Service: Hello Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
  O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files (x 86) \Common Files\Symantec Shared\ccSvcHst.exe
  O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files (x 86) \Common Files\Symantec Shared\ccSvcHst.exe
  O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - c:\Program Files (x 86) \Common Files\Symantec Shared\ccSvcHst.exe
  O23 - Service: COM host (comHost) - Symantec Corporation - c:\Program Files (x 86) \Common Files\Symantec Shared\VAScanner\comHost.exe
  O23 - Service: @dfsrres.dll, - 101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
  O23 - Service: Empowering Technology Service (and service) - Unknown owner - C:\Program Files\GATEWAY\Gateway Recovery Management\Service\ETService.exe
  O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
  O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x 86) \Google\Common\Google Updater\GoogleUpdaterService.exe
  O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x 86) \Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
  O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
  O23 - Service: @keyiso.dll, - 100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
  O23 - Service: LiveUpdate - Symantec Corporation - c:\Program Files (x86)\Symantec\LiveUpdate\LuComServer_3_4.EXE
  O23 - Service: LiveUpdate Notice - Symantec Corporation - c:\Program Files (x 86) \Common Files\Symantec Shared\ccSvcHst.exe
  O23 - Service: @comres.dll, - 2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
  O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
  O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
  O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
  O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
  O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
  O23 - Service: SBSD Security Service Center (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files (x 86) \Spybot - search & Destroy\SDWinSec.exe
  O23 - Service: PC Tools auxiliary Service (sdAuxService) - PC Tools - C:\Program Files (x 86) \PC Tools Security\pctsAuxs.exe
  O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files (x 86) \PC Tools Security\pctsSvc.exe
  O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
  O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
  O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
  O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~2\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
  O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
  O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
  O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\SysWOW64\ZoneLabs\vsmon.exe
  O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
  O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
  O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe, - 101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x 86) \Windows Media Player\wmpnetwk.exe (file missing)
  O23 - Service: XAudioService - Unknown owner - C:\Windows\system32\DRIVERS\xaudio64.exe (file missing)

  --
  End of file - 15865 bytes

  Any help is appreciated.

  Joe

  HijackThis is designed to run on 32-bit operating systems.  Your logbook indicates that you are running a 64-bit operating system.  Unfortunately, HijackThis is unable to produce a precise log for 64-bit systems.

  You should not attempt any kind of correction after the HijackThis log information.

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