Could not get computer working properly due to malware. Went to safe mode and cannot fix. Can we please hep

Annot get computer works correct due to malware. Went to safe mode and cannot fix. Can we please hep

Hello

1. what exactly is the problem?
2. Why do you think malware are causing this problem?
3. What have you tried in safe mode?

Your question does contain all the required information necessary for us to help you. Please re - write your question, this time make sure you have all the information necessary and we will try to help.
How to ask a question
http://support.Microsoft.com/kb/555375

Tags: Windows

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    Find a workaround to add the printer, which mostly does not work what I have read, would be only to solve the secondary problem of the addition of this printer. Except, it would not solve the main problem which is Windows Update *broken* in the Add Printer Wizard.

    Details:

    I have been setting up three new PC running Windows 7 Pro 64-bit. I had to add an old LaserJet 5if connected to a former print server. I created the IP Standard port, then clicked on the "Windows Update" button to update the list of printers. It worked on the first perfectly, as it has in the past with other computers to this place. Then I started to work on the other two at the same time. I'm lazy and started to perform several tasks such as installation of MS Office, Security Essentials (less than 10 units at this office, BTW), etc. while the Add Printer Wizard was updating the list of devices. One of these things, I can't remember which, required a reboot.

    And that is where I am certain that things broke. Restart has occurred while the two computers are in the middle of the list of loading from Windows Update System. I not interrupted the first PC. But the other two were interrupted and now they can't get a current list of Windows Update.

    I tried the FixIt tool at http://support.microsoft.com/kb/971058 . He says he detects a problem and claims to have fixed. Except, it isn't - little matter how many times I run.

    Ideally, the FixIt tool above must be updated or a new tool must be created by Microsoft to resolve this particular problem. Type of the error in any search engine, and you will see this question from several years back. It's happens often enough to justify the creation of Microsoft or update a FixIt tool.

    Any thoughts would be helpful.

    I have exactly and that no ONE reads what you say or what other people say everywhere. Only the upgrade Assistant printer does not... The update of the Printer Wizard do not work. Windows Update works fine.

    Ronday,
    You are right that if few people read what they respond to these forums. That's the kind of non-response, I found everywhere on the Internet about this issue. (The value of the community is sometimes over-rated, if you ask me). Apparently, using characters fat is not enough to focus on the fact that the issue is not with the printer compatibility since, as I said clearly A) this printer has installed fine several times in the past with the same OS and in the same office and B) that I clearly THE issue is that updated the list of devices , in the Printer Wizard, *Do NOT*!  
    However, I came across a suggestion on another site. I haven't had the chance to try it at the location of this particular customer - I'll do it later this month. Here is the link to the suggestion for you to try as well. Scroll to the end to ignore any non-response:
    'Michel' made the following suggestion:
    - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
    Hi, most likely caused by one installation failed (not the Wizard), you need to do a bit of detective work, lets first try the easy solution: -.
    1. go to start, run and type regedit.
    2. go to the registry editor for
    HKLM\software\microsoft\windows\current version\installer\inprogress.
    3. click the inprogress key and note the name of the file contained on the
    right to databasepath (must be .msi extension).
    4 rename inprogress oldinprogress.
    5. close the registry editor.
    6. open my computer.
    7. navigate to C:\Windows\Installer (Installer file is hidden by)
    par_defaut, views folder check "show files and folders" also uncheck "Hide protected system files", do not forget to cancel it when you're done)) and rename the file noted in step 3.
    8 restart the computer and try the installation again.
    - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
    If it works, then Michel deserves all the accessories. At least he or she tries to solve the real problem.
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