Could not open the 1402 error code "UNKNOWN/iif/iifFile / '.

Hi all!

I'm trying to install QuickBooks Pro 2011 on a workstation running VISTA Home Premium SP1 and cannot resolve this error. I guess that it is a permissions problem and the Intuit Tech support has been less than helpful. They referred me to Microsoft KB313222 as my Savior and are very clear that they wanted nothing to do with registration issues. I have studied the Intuit forums to exhaustion and have implemented every imaginable and search for 'solution' to work around the error. Pleasures know that I am NOT very experienced in the fixes mentioned in the article. Most of this stuff scares me badly. I'm just a guy from TI - not a programmer. My knowledge base is very limited when it comes to registration issues. Can someone out there please give me real help on how to edit the registry key .iif permissions so that Quickbooks can do anything which changes it's try to do? I even took a chance and ran the "secedit / configure-/ verbose" command a still not luck.

Thank you people

Mike

Hello Epomack,

I suggest that you try the procedure described in article which talks about the same issue:

http://support.QuickBooks.Intuit.com/support/articles/SLN41397

This article talks about the installation of the program in another user account. If you have only one account on the computer, you can follow the steps on how to create an account below:

To create a new user profile, follow these steps:

Note: To create a new profile, you must first create a new user account. When the account is created, a profile will also be created.

a. open user accounts by clicking the Start button, clicking Control Panel, clicking user accounts and parental controls, and then clicking user accounts.

b. click on manage another account. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

c. click on create a new account.

d. type the name you want to assign to the user account, click an account type, and then click on create an account.

Note: Do not give the username for the user account.

Thank you
Irfan H, Engineer Support Microsoft Answers. Visit ourMicrosoft answers feedback Forum and let us know what you think.

Tags: Windows

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