Could not open the new folder of windows 7.

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• Hello. I have the CC of LR 2015 version. It downloads fine, but when I try to open the application, I get a message saying: "an internal error has occurred" and "could not create the required folder: / users/celinserbo/library/application support/adobe/li

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  Cannot create the folder means that you don't have WRITE permission for this folder. Then... change your permissions.

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  Hello, I am very new to the forums so I apologize in advance if I don't give all the necessary accurate information in this thread.

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  I am also having the same problem.

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  I installed everything but the TrueSuite software still not able to open the sensor. After hitting my head on it, I decided enough was enough and I restored it using Toshiba recovery disks.

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  ... a little later...

  Well, I managed to do work, and this can be useful for some people out there since I found no easy answers. I can't guarantee anything, and it's really complicated... so here go us.

  First, I downloaded the latest update from Toshiba (util_fingerprint_27460A.exe) and nothing has worked.
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  Disgusted, I thought, well let's try to install util_fingerprint_27460A.exe on top of that. So I did, restarted and I couldn't believe my eyes when he said to connect and register fingerprints not seriously. And so I did. I hope this helps people, I don't really know how the sensor I so messed up, but I'm glad it worked.

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  Good luck.

  Post edited by: rewind22x