CP1515n: Need help with color CP1515n landslide

Can someone shed some light on this...

I have a CP1515n laser printer, connected by Ethernet to Yosemite iMac running.  Printing from Acrobat or InDesign CC produces the same results...

Whenever I have print on something else that plain paper, ink is drag across the page, as if it hadn't melted.  Used paper is HP Professional Laser Glossy 200 g using authentic HP inks.

In the printer section of the print in the Finish dialog box I select HP Brochure Glossy 200g, also tried on hardcover glossy 176-220g.  Is this a problem with the printer itself or the software?  I did a factory reset and still the same result.  Close to throw it out the window and buy another brand.

Hi @Lee81070 ,

I see that you are having problems printing on photo paper. But printing on regular paper print very well. I will do my best to help you.

Try and print a self-test on the printer hardware to see if it is a hardware or software problem.

On the printer, press OK, the arrow for reports, OK, then arrow to demo page and press OK.

In the same menu on a simple sheet of paper, print the status page to provide.

Yosemite drivers are installed by the Apple updates. Install a printer driver Mac using Apple Software Update.

Check the name of the driver that is installed by the printer. Make sure that it shows just the name of the printer.
Click on the Apple menu, click System Preferences. Click on Printers & Scanners, highlight the name of the printer on the left side and right side of the screen it should show the name of the printer. (Laserjet CP1515n)

If the full name of the printer is not correctly, delete and add the printer name back from the list. Click on the sign - to remove the driver and then click on the + sign to add the driver might have to drop-down list to select the name of the printer to add a click.

Try to print again.

Try another type of photo paper to see if you have the same results.

Please enter it in detail if you still have questions, so I can help you better.

Have a great day!
Thank you.

Tags: HP Printers

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