HP Deskjet 970Cse only prints red after the new color cartridge installed.

HP Deskjet 970Cse only prints red after the new color cartridge installed. I use black HP 45 and HP 78 color. Both are new. I know the printer is an older model, but it works well a month ago.  Any help would be appreciated.

Thank you for your help.  It was a faulty cartridge.  I pressed a white cloth on the ink source and only yellow and blue were visible, without red (magenta).  I've returned the fabric and cartridge in the store (with my receipt) and managed to get another canister... it worked!  Both cartridges have dates of expiry of 2016.  Glad I didn't have to spend time troubleshooting my printer.

Tags: HP Printers

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