CP4525 colors not aligned

Good day everyone, need some help with this machine.  Customer provided that the colors are not aligned and looking at it, they are indeed correct.  Yellow is about 1 mm wide at the side of the rest of the colors, the magenta is also misaligned, but to a much lesser degree.  The client stated that they had already changed the cartridges of toner without effect, but I did so as well to make sure, and there is no change.  I performed the procedures "calibrate full now ' and ' calibrate fast now" several times, especially after changing parts without change.  I changed the belt of ITB, the DC controller and the scanner unit laser and none of these changes have solved the problem.  At this point I don't know what direction to take to solve the problem.  It does not appear that this machine has the ability to align the colors manually, because everything is done during calibration and make calibration makes no changes at all.  Thanks for any ideas or help them.

I really don't know what to tell you.  Here's something that you can try at your own risk.  I don't know if your model has this procedure, but the cp3505 had what to call that a dc controller reset procedure that was not documented but solve some strange problems with this printer.  Maybe yours is the same.  In the back is a little hole where stick you something small for an engine test which is just a leaf with lines of all colors.  On the cp3505 if you placed something in the hole you would do a test engine, but simply applied the pressue and at the same time turned on the power to the printer and continued to hold until the printer is delivered to the loan it would reset the dc controller.  Maybe worth a try.  Is attached a picture with the location of the engine test switch.

Tags: HP Printers

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