CR2 files not visible as thumbnails in the Picture Viewer or Windows Photo Gallery.

I was using an Acer laptop for a long time, and I was transferring files from my Canon T3i CR2.  I was able to view these files as thumbnails.  I recently bought a new computer, an HP Z220.  For some reason after that I have transfer files to the Z220, I am unable to see these pictures as thumbnails, which is very annoying when I know there is a special move, I want to watch.  Without a thumbnail, I have to open each file in the Canon software, which can be quite tedious.  How can I fix?  Is there a file on the old computer, which was developed without the knowledge of me, perhaps by default, but is setting a different setting now on the HP?  Two computers use Windows 7.  Has anyone else had this problem?

Problem: I was using an Acer laptop for a long time, and I was transferring files from my Canon T3i CR2.  I was able to view these files as thumbnails.  I recently bought a new computer, an HP Z220.  For some reason after that I have transfer files to the Z220, I am unable to see these pictures as thumbnails, which is very annoying when I know there is a special move, I want to watch.  Without a thumbnail, I have to open each file in the Canon software, which can be quite tedious.  How can I fix?  Is there a file on the old computer, which was developed without the knowledge of me, perhaps by default, but is setting a different setting now on the HP?  Two computers use Windows 7.  If anyone has had this same problem?

I wanted to come back here and to answer my own question, as I found the solution in a very short time. I went on Canon's site and downloaded a codec RAW update.  After installation, I was able to view CR2 (RAW) files on the newer computer.  I found the update through various research, after that I reduced the problem of the relationship between Canon's Digital Photo Professional and Windows Photo Gallery.  Maybe when I was using the Acer laptop, I had already downloaded the drivers updated to the DPP and he did not know or just do not do.  I do not know.  The thing is, while searching for an answer to this question, I found others have had the same problem and need a solution.  The short answer: you need to update the codec for Canon Digital Photo Professional RAW.  Here is a link to the download.

http://www.USA.Canon.com/Cusa/support/professional/professional_cameras/softwareapp/canon_raw_codec_software#DriversAndSoftware

I hope that was helpful.  It was for me.

Tags: Windows

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