Windows Photo Gallery can not open desktop image files

When I double click on an image file on the desktop, nothing happens.  When I right-click and choose Preview, it does nothing. also, if I choose open with: Windows Photo Gallery, nothing.

I can add pictures in a folder, start Windows Photo Gallery and view them.

I have never changed the default Photo Viewer, it's still the Windows Photo Viewer.

Hi m WALID,
 
Step 1: Try these steps and check the result.
a. Windows Photo Gallery closed.
b. Click Start, type %userprofile%\AppData\Local\Microsoft\Windows Photo Gallery in the search box and press ENTER.
c. right-click Pictures.pd4 or Pictures.pd5, and then select Rename.
d. change the name of the file for example OLD_Pictures.pd4 or OLD_Pictures.pd5
e. open image files and check the result.
 
Note: Photo Gallery Windows recreates the database based on the information stored in your media files and metadata. All the metadata that are not rewritten on a media file will be lost. For example, the metadata might be lost because a media file was locked or read-only.

Step 2: If the problem persists, scan system file checker (SFC) to find and difficulty of the missing or corrupt system files
a. visit http://support.microsoft.com/kb/929833
b. run the scan successfully and check the result.
c. check to see if the problem persists.
 
Step 3: If the problem continues, check if you are able to view the image files by disabling all non-Microsoft programs to find if one of them is causing the issue
a. open the article: http://support.microsoft.com/kb/929135
b. Article, follow "step 1: perform a clean boot" the implementation of these measures will disable all programs not Microsoft currently running on the computer.
c. check to see if the problem persists.
d. If the problem does not persist in the boot, it means that some programs non-Microsoft is the source of the problem.
e. to find the program that is causing the problem, try "step 2: enable half the services" to "step 6: resolve the problem.
f. Once you find the culprit, check if there is any updates to update or fixes to the program. If you find, install them and check the difference or reinstall the latest program.
g. Article, follow "step 7: reset the computer to start as usual.

 
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Tags: Windows

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