Crash of the computer that was used for the software Adobe Acrobat XI.
Hello. We had a crash of our computer which includes the software Adobe Acrobat XI.
When you try to install this software on the new computer we get this error: "serial number 1 *... * 1 is already in use by the maximum number of computers." You need it to disable another computer to breast 30 to use this product. »
But we cannot turn off the old installation where the failure of computer.
How to reactivate our license?
Concerning
Thomas Carstensen
Teracom Danmark a/s
Hi Thomas,
Is support page for Acrobat - Acrobat DC Learn & Support
In this page, go to contact us in the Support section, where you'll be able to chat with the person of service desk. He or she will be able to help you further.
Thank you
Karan
Tags: Acrobat
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