Creating a file gets error "the file"Basic RGB.ai"is an unknown format and cannot be opened."

All started having this problem. Have Adobe CC 2015, updated. on PC.  This error occur every time I try and create a new document. If I open an existing file There, no problem. If I open a new doc with a model, no problem.

Reset the preferences won't help. New Document profiles are not in the preferences.

-Installing and re - install can help.

Tags: Illustrator

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