Creating cloud do not launch

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• Creating cloud do not install it on my mac. It says (error code: A12E5)

  Creating cloud do not install it on my mac. It says (error code: A12E5). What should I do?

  Hi luelalamirew,

  Welcome to the community!

  A12E5 is a download error. Please follow the steps:

  Mac:

  Navigate to Library/Application Support/Adobe/OOBE and rename to OOBE.old.

  Go to Applications/Utilities and trash Application Manager and creative cloud desktop folder.

  Download and install CC Office again. If the problem still persists, then restart the Mac start-up and try reinstalling: http://helpx.adobe.com/x-productkb/global/start-safe-boot-mode-mac.htm l .

  See you soon!

  Ankit

• Creative Cloud does not launch on win 8.1

  Hello.

  I am a little frustrated and at a loss. Creative cloud won't start, not from the office, or the program files. Photoshop and InDesign launch without problems in office. But the fact is that I need Illustrator in my current situation, and adobe wants me to BUY IT. WTF?

  I already pay a monthly fee (I have a student subscription), and I'm sure as hell not buy cloud creative GOLD again ONCE. To reach the customer service is almost impossible, I'm in this endless loop of "it takes just a little bit more information". I tried to find an answer online, and I tried to find a way to communicate with the service the customer for hours, without success. What can I do?

  Any help is MUCH appreciated, thank you.

  Follow the procedure below :

  Uninstall Adobe Creative Cloud.

  Using creative cloud | Uninstall the creative cloud desktop application

  Temporarily disable the firewall.

  Step 1:

  Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe " common files".

  Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.

  Step 2:

  Navigate to C:\Program Files (x 86) \Adobe.

  Open Adobe file and if present the file to remove Adobe Creative Cloud . [* important]

  Impossible to remove? Rename it to Adobe Creative Cloud centenarians.

  Step 3:

  Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.

  Type below command and press the enter"" key.

  AppData

  Then go to the Local > Adobe.

  Open the Adobe folder and delete folders named AAMUpdater and OOBE.

  Step 4:

  Make sure that Adobe Creative Cloud is not listed in the control panel > programs and features. list.

  Then, download and install the Adobe Creative Cloud app and check.

  https://ccmdls.adobe.com/AdobeProducts/KCCC/1/Win32/CreativeCloudSet-up.exe

• create clouds does not start

  I just bought a new Mac and migrated my data from the old computer to the new. Now create clouds starts, but does not connect. I just get the spinning of death thing. I try to uninstall and I get an error message saying that I can't uninstall because I still have applications that require the program. I already downloaded the latest version and reinstalled it, nothing helps.

  Mac os x 10.10.3

  CC 2.0.1.88

  Any suggestions?

  Thank you

  Migration of Mac with Time Machine WILL NOT WORK with the Cloud program activations due to hidden files

  Sign out of your account... Uninstall... to run vacuuming...

  -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

  -using the vacuuming after uninstalling and prior to the relocation is necessary

  -https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  -Restart your computer... Sign in to your account... Reinstall

• Creative cloud will not launch in Mac OS 10.10.3

  With the help of Mac OS 10.10.3 (latest updates installed) on a MacBook Pro retina (2014).

  I downloaded creative cloud and installed the software. But I tried to launch app, nothing happens. This launch only t wo. I uninstalled and reinstalled. Do not launch. Starts in Mode safe. Uninstalled and reinstalled. Do not launch. I paid for the value of the year of the use of Lightroom and Photoshop, but now I can't even download the software. WTF?

  It is a particular issue on Mac computers.

  In this case, try to provide all permissions for both libraries.

  ~/Library and / library.

  Make sure the user account currently logged and administrator has read and write privileges for the library.

  Right click on the Finder and select the folder option to go to.

  You get a text box, type in ~/library

  (don't miss ~ symbol)

  It will open the library.

  on the folder view option, click on a 3' rd option.

  Then, you will be able to see the library named on the side left.

  Right-click on it and select the GetInfo.

  Please, do a right-click on the Adobe folder and select the option "GetInfo.

  Expand the sharing & permissions section.

  Click on the padlock icon in the lower corner on the right. Enter your administrator user name and password when you are prompted, and then click OK.

  Please click on '+' symbol, it will open the list of user accounts.

  Add administrator currently logged on to the user account and provide access for reading and writing.

  Click the gear icon and select apply to closed. Close the dialog box information .

  Follow the procedure above for/library.

  Computers Mac has 2and ~/library libraries/library.

  After providing reading and writing access to currently logged in name of the user account and administrator for ~/library and / library.

  Try the creative cloud application. It should work

  

  You can also try running disk utility and run repair disk permissions.

  Or it will probably resolve itself on the root user account.

  OS X Mavericks: enable and disable the root user

  (Applies also to Yosemite)

  How to connect as root

  Follow these steps in Snow Leopard or later to open a session as superuser.

  1. If you are connected, choose quit from the Apple menu.
  2. If you connect from a list of names of users with pictures, click on the other.
  3. In the name field, type: root
  4. In the password field, type the password that you set when you configure the root user account.

• Adobe Creative cloud will not launch on PC

  I'm having a lot of trouble with my VAC do not launch. I'm on a PC and running Windows 7 I think. I need to access Adobe Premiere Pro to work, so this is a time sensitive issue. I would really appreciate if someone can contact me by phone to assist me. I tried to rename the file, even if I don't know what I'm supposed to rename it to. I also tried to uninstall the program to re - install and my computer won't let me uninstall all. I need help ASAP!

  Hi Alesha,

  Please follow Contact Support FAQ: impossible to reach support via the link "Contact us"

  Hope that helps!

  Kind regards

  Sheena

• Creating cloud apps not downloading or synchronization.

  For awhile, I can't download all the programs of creative cloud and creative cloud is not synchronized either.  I cleaned all unwanted possible on my computer, thinking that it might be that, but still, it does not correctly, apps download download only goes up to 42% and just stays there.  with synchronization, it's the same thing, it just says his timing all the time and don't actually synchronizes all files, I did work on in school.  I really want to get this resolved somehow since its really not fair that I have to pay for a service that does not completely my needs.

  Hello

  Will you please contact our customer service and our support team will help you with it.

  Kind regards

  Shelly

• create cloud do not see the licenses after crash

  I have photoshop and Lightroom under license, but after a recent accident of my cloud creative Mac (current El Capitan) wants to buy Lightroom and photoshop cc license. He thinks that my trial has expired

  How can I fix it?

  Steve

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Adobe cloud will not launch applications

  Hi team,

  Hoping someone can help me here.  When I clock on the Adobe cloud icon on my desktop, the Apps page doesn't launch? This is my access to InDesign, Photoshop, etc., all that I have to finish some essentials. It worked perfectly the last time I used it and I have not changed anything. Any ideas?

  Help, please

  Tina

  Hello

  Could you please specify what happens when you click on the adobe icon.

  You get a white screen - you can refer -:new Creative Cloud application unusable: it is empty!

  Spinning wheel:-App does not open. Wheel of progress turn continuously

  Hope this helps!

• Creating cloud ap Office launch

  Creative Cloud Office ap does not start after update. PS, Lr & Pr launch and seem to work ok, I spoil them by reinstalling ap?

  Hello

  You can try

  https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html

  Hope this helps!

• Creative application of Cloud will not launch on windows after uploading the file of site - says "incompatible program" and will not launch.

  I am using Windows 7 and it seems that it should be compatible, but nothing I've tried has worked.  When I tried to run the installer, it worked and then picked up a little more than half, away so I tried to restart the installation and nothing happens.  2 windows pop up asking if I want to run the program and if I allow it to make changes to my computer, but when I click Yes, nothing happens.

  Please read https://forums.adobe.com/thread/1499014

  -try some steps such as changing browsers and disable your firewall

  -also clear the cache of your browser if you start with a fresh browser

  -Run "Difficulty Host File" option https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

  http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.

  https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html

  http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html

  or

  A chat session where an agent can remotely look inside your computer can help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Cloud creative support chat (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Creative cloud app not launching on Mac 10.11.3

  My creative cloud application stopped, I tried to fix it with no results.

  Any suggestions?

  Hi Richards52589659,

  Please see the links below:

  Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress

  Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

  Creative Cloud Desktop App taped blue spinning wheel after update.

  If the links above do not help, please follow the steps below:

  • Please check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)
  • Disable the firewall of your machine, see Windows Firewall enable or disable - Windows help , OS x: about the application firewall - Apple Support
  • Turn off the firewall of the security program installed on the computer Internet.
  • After this sign off cloud creative app connect and disconnect activate Cloud Creative applications
  • Go to: Apple icon > system preferences > Security & Privacy > General > "allow applications downloaded on" changes it to ANYWHERE (to make these changes click the padlock in the corner at the bottom left of this window and enter your password on the computer, they are temporary changes)

  1 force quit Adobe all activity monitor processes / end of task manager of the tasks in the same order as mentioned below:

  • Creative cloud
  • Basic timing & sync to basic support
  • CC library & process CCX
  • Adobe Common Desktop
  • Adobe update daemon
  • After that, everything that said adobe on it do a force quit for her

  2-go to: Finder > Applications > utilities > Adobe installer > uninstall Adobe Creative cloud (if problems uninstall Trash)

  3-go to: Finder > Applications > utilities > (delete these two folders - creative cloud Adobe and Adobe Application Manager )

  4. then run the cleanup tool to remove the clouds creative and Adobe Application Manager (if it remains in the machine)

  5 right-click on the icon in the Finder, then select 'Go-To' of the folder.

  6. you will get a text box, type in the following command and then press 'return '. ("Not to be missed ~ symbol")

  ~/Library (It will open the folder of the user's library.)

  7. browse to the Application Support > Adobe > trash folder OOBE and AAM Updater folder so

  8. new > right click on the Finder icon and select 'Go-' the folder option > you will get a text box, type in the following command and then press the 'return '.

  / library (It will open the library system folder.)

  9. browse to the Application Support > Adobe > OOBE trash, Manager of Adobe applications and Adobe common Office .

  10. after that, rename the SL-STORE like SL-STORE_OLD

  Adobe 11 - run cleaning tool > if present select "Adobe Application Manager for Mac OS X 10.6 ' and then click on"Clean up selected. " Use of the Adobe Creative Cloud cleaning tool to solve installation problems

  12 - Click on the link to download Adobe Creative Cloud apps | Adobe Creative Cloud free trial

  Let us know if that helps.

• Creating cloud App not opening

  Can someone help me with my creative cloud application? I installed, downloaded and tried to open it but it will not open at all

  Oh Mac, I don't think that firewall will be WE or it will make this issue, if it is on, turn it off and check once.

  OS X: about the firewall application - Apple Support

  The important thing is, after you double click Adobe Creative Cloud app file, check if the cloud icon appears on the menu bar and disappears inside one or 2seconds?

  

  Let me know, so that we will proceed with the troubleshooting process.

• Creating cloud do not recognize my membership... Photoshop download errors.

  I tried to uninstall, reinstall following the steps in the initial email without success. Also, it is impossible to download Photoshop; get error message: failed Installation, errors encountered during Installation. (7) I removed and tried to install 3 times and did not go beyond 42%. Thanks for any help.

  Hello

  Please see: -.

  Errors "Exit Code 6" and "exit 7" Code install Adobe Creative Cloud, CS6 and CS5.5 ".

  Also try:-code output 7

  Hope this helps!

• Adobe cloud will not launch

  I was unable to open the pdf documents and suggested that I had to load acrobat dc but uninstall xi acrobat... now I can't do anything and the cloud app does not start.

  to install the latest version of acrobat (dc), uninstall all versions of acrobat and reader, uninstall your desktop app cc and anything else you cc installed.and restart your computer

  If you have windows, clean by Download Adobe Reader and Acrobat tool - Adobe Labs

  cleaning by use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6 and then restart your computer.

  then install the application of cc, Download Adobe Creative Cloud apps desktop | CC free trial Adobe

  Then install acrobat dc using the cc desktop application.