Creating cloud downloads does not

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• Creating cloud download does not

  I am trying to download indesign. The web page says download. There is nothing in my record to download except cload creative dmt. He appears and then disappears. Ive tried again, and nothing happens...

  you have several duplicate files there.

  choose one of the files creativecloudinstall.dmg and install it.  Here's how, How to install Applications on a Mac: everything you need to know

• Creating cloud App does not seem to be updated itself

  I am running Mac OS El Capitan on my rMBP. Such, 26 January 2016, my creative cloud app version is 3.4.1.181 which, according to the release of these notes are released on 26/11/2015. Release notes for the desktop Adobe Creative Cloud application

  • There has been some updates since then, for example 3.4.2.187 on 11/12/2015
  • Office Manager has not get up to date, despite her "always refresh app" checked, and I'm the only administrator account on this computer.
  • Director of office notified me on other updates app for the PS, InDesign etc.

  
  

  Is there some updates it downloads not, or if I have a problem how can I fix?

  Hello

  Ideally creative cloud update should be installed itself. But for some reason if it does not update itself you can uninstall the creative cloud desktop application and install again.

  Uninstall Help https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

  Install it using Download Adobe Creative Cloud apps | Adobe Creative Cloud free trial

• Creating cloud Login Does not stay Login

  Since the CC updated last week, I can't login on my Mac.  It will connect, sync my files, and then after 5-10 minutes, it will automatically disconnect me.  I delete file opm.db of the library several times and does not help.  I have not updated the CC on my first Mac and there are not any problems.

  Hi Victoria,.

  I recommend you to contact our team of chat/phone support because they can remote into your machine and help.

  Please click on the following link: Contact Customer Care

  *Remember to stay signed with your Adobe ID ( email id used to purchase the subscription ) before accessing the link above*.

  Select the exact options indicated below in the capture to get support of screen options:

  

  Let us know if that helps.

  Kind regards

  Sandrine Bani

• Creating cloud 2015 does not show updates according to availability

  Hello

  I have CC2015 company. The version of Photoshop installed it 16.0.0, 2015.0.0 output, 20150529.r.88 x 64

  It looks like a version of May 29,

  I know there are updates of November 30, it is supposed to be 16.1 Photoshop but when I go to creative cloud that they do not appear. Why?

  I have to say that in general they passing cloud CC works are very poor. I'f you have chosen to install a high it is several minutes of "Waiting."... "and no, it's not my Internet. At work I have 600 MB/s (University)

  Why CC is soon bad?

  Thank you

  Michele

  Yes, if the updates is greyed out, it means that updates have been removed. This is not done on the dashboard it's done in the creative tool Cloud package when creating the application package. The administrator can package updates and deploy them on you. If they are inexperienced in the package manager, then send it to our documentation.

  https://helpx.Adobe.com/creative-cloud/Packager.html

  If you want to fix it yourself, then take a look at this article:

  https://helpx.Adobe.com/Creative-Suite/KB/disable-auto-updates-Application-Manager.html

  It gives the location of the file that removes the updates, simply delete or rename this file.

• Creating cloud App does not install

  Updated cloud creative app install gets to 100% and then closes. I re - open app told me there and update the same thing. I've updated the about 5 times now.

  Hi Stephenl26067752,

  Could you please share the OS version you are using? In case you are using a windows machine, try to run the installation as an administrator and to share the results.

  As you tried to update creative Cloud applications a few times now. I ask you to download the version of the application from this link: Download Adobe Creative Cloud apps | Adobe Creative Cloud free trial and install again.

  Before installing the latest version, please try to uninstall creative cloud this link: CC help | Uninstall the creative desktop application Cloud.

  You can also check out this link if you encounter an error during the installation of the creative Office Cloud app: creative cloud troubleshoot download and install questions.

  Please feel free to update this discussion in case you need help with any of the above measures.

  Thank you.

• Creating cloud Apps does not.

  I recently downloaded creative cloud in my Macbook Pro. With the exception of Photoshop, no other applications are sensitive. At the launch, after initial start-up, have their quiet strength. Any suggestions who to troubleshoot this? Thank you!

  Hello

  Please, try the following steps:

  • Uninstall Adobe CC of the machine (Creative Cloud help |) Uninstall the creative Office Cloud app)
  • Set the "Read and write" permissions on the files of Adobe for all users in the following locations:
    • / Library/Application Support /.
    • /Users/ [user name] / Library/Application Support /.
  • Restart the computer.
  • Install the application Adobe CC (Creative Cloud help |) Creative cloud for office)

  Kind regards

  Sheena

• Creating cloud App does not

  all throughout the day. nothing other than problems with this App works sometimes, but most of the time it does. How to fix?

  

  Hi Greg,.

  Please refer to the threads below where similar problem was addressed:

  Creative cloud is empty window why?

  Cloud Desktop App is empty?

  New application Cloud Creative unusable: it is empty!

  Re: Empty opening creative cloud app

  Kind regards

  Sheena

• Creating Cloud applications does not open in the business environment

  same question as in creative cloud & authentication proxy? #39. I created the file with the collector logging tool ('AdobeLogs-20052015-1159 - f0135n_0.zip'). How can I provide archive collection of the newspaper? I can't find a way to contact support instead of this forum. Thank you!

  Hi Andreas,

  Please see the below help document to solve the firewall problem:

  https://helpx.Adobe.com/creative-cloud/Packager/creative-cloud-Packager.html (Site/port information)

  In addition, please refer to the link below to contact support by calling/chat:

  Contact the customer service

  Kind regards

  Sheena

• Creating cloud App does not show the last updated on After Effects

  1. Works on Mac OS X 10.9, German
  2. New CC installed again. German as default language
  3. Applications are displayed in the form of updates, no more than left.
  4. Start after effects CC, he tells me that I am using AE 12.0 CC and that this version is not running.
  5. I go to the download page for Adobe for upgrades http://www.Adobe.com/support/downloads/thankyou.jsp?ftpID=5675 & starts = 5686
  6. There is a newer version of AE

  Why the CC application not shows any upgrade to After Effects, even if it's the only way to run this program on Maverick?

  Hi Mrs. Willi Adelberger,

  Please see the Ko: http://helpx.adobe.com/after-effects/kb/effects-launch-mac-os-109.html.

  Kind regards

  Romit SInha

• Creating cloud app does not start

  I use this for quite awhile, but now I can't the startup application so that I can check the updates etc. Tried ending process (it is running, just no window) and tried again, but no go. I need to reinstall and how?

  uninstall, uninstall the Adobe Creative Cloud desktop application

  and then reinstall it, https://creative.adobe.com/products/creative-cloud

• New Mac... Creating Cloud account does not

  I have an Adobe Creative cloud account and have no problem using Photoshop on my old laptop.  Just had a new Mac book, I logged in Adobe on the new Mac and it shows that I have a trial version for 30 days.  Confused and looking for help!

  Some general information for a subscription of cloud

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

• Hello! The Creative cloud program does not. When you open the file in Photoshop says that there are not many fonts, use Typekit. Typekit itself turned off. All programs downloaded and saved, but Photoshop doesn't see Typekit. What should do? Also says I h

  Hello!

  The Creative cloud program does not. When you open the file in Photoshop says that there are not many fonts, use Typekit. Typekit itself turned off. All programs downloaded and saved, but Photoshop doesn't see Typekit. What should do?

  Also says that I have no access to this service. For access, please contact your COMPUTER administrator or connect using the ID

  Hello

  Greetings!

  Is Typekit on?

  Visit this link: Add to your desktop of Typekit fonts

  Concerning

  Jitendra

• Mid creative cloud office does not work so I can´t download apps.

  Hello! Mid creative cloud office does not work so I can´t download apps. Could you help me please?

  

  Please, try the following steps:

  1. uninstall the application Adobe CC of the machine (https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html)

  2 set the "Read and write" permissions on the files of Adobe for all users in the following locations:

  a. / Library/Application Support /.

  (b) /Users/ [user name] / Library/Application Support /.

  3. restart the computer.

  4. install the application Adobe CC (Creative Cloud help |) Creative cloud for office)

  Kind regards

  Sheena

• Creative cloud program, does not show the "App" tab until I have to do?

  Creative cloud program, does not show the "App" tab until I have to do?

  There is only 'HOME' 'ASSETS' 'COMMUNITY' label in the CC program

  Follow the procedure below:

  Uninstall Adobe Creative Cloud.

  Using creative cloud | Uninstall the creative cloud desktop application

  Temporarily disable the firewall.

  Step 1:

  Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe " common files".

  Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.

  Step 2:

  Navigate to C:\Program Files (x 86) \Adobe.

  Open Adobe file and if present the file to remove Adobe Creative Cloud . [* important]

  Can't delete? Rename it to Adobe Creative Cloud trees.

  Step 3:

  Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.

  Type below command and press the enter"" key.

  AppData

  Then navigate to Local > Adobe.

  Open the Adobe folder and delete folders named AAMUpdater and OOBE.

  Step 4:

  Make sure that Adobe Creative Cloud is not listed in the control panel > programs and features. list.

  Then, download and install the Adobe Creative Cloud app and check.

  https://ccmdls.adobe.com/AdobeProducts/KCCC/1/Win32/CreativeCloudSet-up.exe