Creating cloud update fails error A12E1

Creative cloud tried to update for a week, but fails every time with the A12E1 error code:

Screen Shot 2013-08-26 at 9.15.18 AM.png

Mac OSX 10.8.4.

Anyone else having this problem?

Hi ADI-Dallas,

Please perform the following steps:

(1) restart the computer.

(2) if the error persists, rename the OOBE in OLD OOBE folder of

Mac: MAC HD/Library/Application Support/Adobe

3) download Creative cloud once more and try to run.

(4) if it you is still facing a problem then Quit/end the notifier AAM address

Windows:

Press Ctrl Alt Del

Start the Task Manager

Click on the "processes" tab and check if you have AAMNotifier running

If Yes, click end task

Mac:

Go to Spotlight (magnifying glass at the top right on your screen)

Type activity monitor

Press ENTER to open the activity monitor

Check in activity for AAMNotifier monitor

Leave this process if you find

Thank you!

Ankit

Tags: Adobe

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    30/08/13 12:50:18:562 | [INFO] |  | OOBE. OF |  |  |  | 236264 | Total number of removed components: 0

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    30/08/13 12:50:18:563 | [INFO] |  | OOBE. OF |  |  |  | 236264 | : TIMER END: [Total Timer] took 7528 milliseconds (7,528 seconds) DTR = 4,78215 Kbps (0.00467007 Mbps)

    30/08/13 12:50:19:564 | [INFO] |  | OOBE. OF |  |  |  | 236264 | -------------------------------------- Summary --------------------------------------

    30/08/13 12:50:19:564 | [INFO] |  | OOBE. OF |  |  |  | 236264 |  -fatal error 1, 2 (s) error

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    30/08/13 12:50:19:564 | [INFO] |  | OOBE. OF |  |  |  | 236264 |

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    30/08/13 12:50:19:564 | [INFO] |  | OOBE. OF |  |  |  | 236264 |

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    Then, I installed DW CC and updated it is fine.

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    Luis.

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