Creative cloud can't find my LR and PS apps to download on the second computer.

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• Creative cloud subscription will not let me install version CC 2014 track on the second computer

  Hello

  Help, please.

  Currently, I have a monthly subscription of creative cloud and have installed CC2014 and up running on my iMac 5 K.
  He worked very well without any problems. Now, I want to install CC2014 on my Mac Book Pro 10.10 13 2012. (my second computer)

  I registered on my Creative Cloud account on the main computer (iMac, 5K) and have logged in on my Mac Book CC.

  It seems I can only download the track of Photoshop, Indesign, Illustrator etc. -

  
  

  Please advice on what to do.

  
  

  Thank you.
  

  
  

  Adobe support fixed the problem - thank you for your help.

• Can I install Lightroom 4 and keep Lightroom 3 works on the same computer?

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  Can I install Lightroom 4 and keep Lightroom 3 works on the same computer?

  Fred

  Yes.

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• When I hit the creative cloud icon, it starts updating creative cloud but stops at 2 percent and said attempts to connect to the server. My internet is fine.

  When I hit the creative cloud icon it starts updating creative cloud but stops at 2 percent and said to try to connect to the server, and does nothing else. My internet is fine. I have Adobe master collection installed on this laptop. I disabled my firewall to see if that helped, but it does not work.

  Hello

  Please follow CC update stops at 2%. Network does not connect to the server from Adobe. What can I do?

  Hope that helps!

  Kind regards

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• Creative cloud can't find my subscription

  Hello

  7 days now that I have subscribed to the creative cloud for photos. (means Photoshop Camera Raw and Lightroom)

  Problem is that even though I'm connected with my account, creative cloud seems to have problems to detect my licenses.

  I tried to restart the software, restart the computer, uninstall and re install... I also tried to click on the wheel (at the top right of windows cloud creative) to search for updates, but nothing.

  Also I can not contact customer service because I'm always working during opening hours. Over the past years, I had a problem similar to this one (only for photoshop) but no Adobe has been able to help me. Ahhh... I had to cancel my account.

  Maybe someone can help me?

  BTW, if there are some mistakes in my English, I'm sorry, I'm doing my best, but it is not my first language.

  Thank you!

  

  Use a browser that allows cookies and pop-up windows, please contact adobe for hourly pst support by clicking here and, when it is available, click "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

  If you have a problem using support

  Contact the technical support FAQ: Impossible to reach support via the link "contact us".

• When buying creative cloud, can be used on Mac and Windows with one account?

  If I purchase the creative cloud package, I could make it work on Mac and Windows with my account?

  Hi,

  CC Adobe license can be activated on 2 machines using the same Adobe ID.

  Reference: licenses and terms of use | Adobe

  Kind regards

  Sheena

• Creative Cloud is a desktop application, then you'll want to download it from your computer.

  Hello

  I recently tried to update my creative cloud desktop application, which failed. So I uninstalled the app from my system (windows 7 Professional). And now I get this error whenver I try to download the creative application of cloud. It's really frustrating. Last time around what happened I had to factory restore my system and redownload the apps together. Hope that this time there is an easier way.

  See you soon!

  SAI

  Yes, I finally managed to install/update - after I tried patches, I tried various browsers. IE is the only one that worked.

• How can I have a staff and a company that counts on the same computer for e-mail

  I have a personal email address on my computer. I want to be able to receive and send emails with my business on my computer as e-mail address.

  Can you tell me how to do this? Personal e-mail is * address email is removed from the privacy * and business email is tmcmahon @kellermechanical.com.

  To post a link see 2 toghether email in hotmail: http://explore.live.com/windows-live-hotmail-email-accounts-aggregation-using

• can't see the cc apps to download on the second desktop

  I just installed cc desktop application in order to install photoshop on my second computer. It does not show me the version I bought, CS6, it only shows the ability to 'TRY' Photoshop CC2014.

  Previous through Cloud http://helpx.adobe.com/creative-cloud/help/install-apps.html#previous

  In fact, you NEED to install your CS6 using media you already own (discs in a box, or download files has been purchased) not the cloud... that is IF you have a serial number

• When I try to install any program creative cloud, about 50-60% it fails and when I go back to the summary regarding why it is completely empty.

  

  Hi Tristan,.

  Please see the below help documents:

  Download error, installation or update of Cloud Creative applications

  Download cloud creative to troubleshoot and install questions

  Kind regards

  Sheena

• I want to buy Adobe Creative Suite 5, but I can't find that anywhere, and I have no idea what this creative cloud thing. Can someone call me please?

  I want to buy Adobe Creative Suite 5, but I can't find that anywhere, and I have no idea what this creative cloud thing. Can someone call me please?

  You can not buy CS5. Adobe sells only current products, i.e. CS6 or creative cloud. Creative cloud is a subscription model, which means that you rent the software as long as you want to use.

  Pricing plans and creative Cloud membership | Adobe Creative Cloud

  Creative Suite 6

  Mylenium

• I bought the Phs, but creative cloud could not find my subscription. I can't use the Phs

  I bought the Phs, but creative cloud could not find my subscription. I can't use the Phs

  We have sent you a private message, please check and answer.

  Kind regards

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• Yesterday, I received a bill that I can not open to creative cloud that I did not order and you do not need.  How to cancel the invoice?

  Yesterday, I received a bill that I can not open to creative cloud that I did not order and you do not need. How to cancel the invoice?

  Cancel see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link to Chat from Monday to Friday

• My creative cloud account is paid in full and it saids that I have to activate Photo shop when I try to use it? How can I get my account automatically

  My creative cloud account is paid in full and it saids that I have to activate Photo shop when I try to use it? How can I get my account automatically

  Your subscription to cloud shows correctly on your account page?
  If you have more than one email, you will be sure that you use the right Adobe ID?
  https://www.adobe.com/account.html for subscriptions on your page from Adobe
  .
  If Yes
  Some general information for a subscription of cloud
  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
  .
  If no
  This is an open forum, Adobe support... you need Adobe personnel to help
  Adobe contact information - http://helpx.adobe.com/contact.html
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">
  -Select your product and what you need help with
  -Click on the blue box "still need help? Contact us. "

• I can't access my cloud applications creative adobe correctly for the plan of photography. I used to have the full plan and move in terms of photography, and now I can't access my apps under the creative cloud. He said to uninstall and reinstall I tried t

  I can't access my cloud applications creative adobe correctly for the plan of photography. I used to have the full plan and move in terms of photography, and now I can't access my apps under the creative cloud. He said to uninstall and reinstall I have tried to do without success and still get the same error.

  Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html

  then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html