Creative Cloud CC2015 update does not recognize my membership and free trial software downloads
Hi, I used the update all option for the CC2015.
CC erased and after I deleted some of the preferences for the CC (as suggested in the forums)
It is not recognizing my membership and so update as testing applications.
Can I sign... everything OK, but when it downloads the... tests of downloads!
Help, please.
Thank you
Eugenia
Eugenia salvation,
Please follow the steps mentioned in the link: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html
Kind regards
Sheena
Tags: Adobe
Similar Questions
-
Creative cloud 2015 update does not install
I tried to update my creative cloud desktop application and it does not install. I also tried to uninstall the creative application of cloud and I get a message saying: it is not possible to to uninstall cause other programs need. Why does it seem Adobe released an update, we have now the bag trying to find a solution of type "backdoor" to get updates on our equipment every time. It gets frustrating, LR first this year and now this. I have a windows 7 cpu
Abe, please see: CC help | Uninstall the creative desktop application Cloud
Hope this would help you to uninstall creative cloud.
-
6 Lightroom unbootable after an update... I reinstalled the software, but it still won't start? Updated through the creative cloud but still does not start? What should do?
My computer is a PC with Windows 10.
Everything worked well before the Update Adobe Lightroom 6.
The software was purchased in a shop (FNAC) with software to download map, it is saved in my account (Adobe) with its serial number. Why is this so difficult thing to reinstall Adobe software?I apologize for the inconvenience.
Since it appears and disappears from the Task Manager, it seems that Lightroom crashes.
We have seen this kind of problem on Windows 10 when Visual C++ Reditsributable 2012 update 4 is not installed correctly, it is necessary to run certain programs. You might have encountered until now Adobe programs that require it.
Otherwise, there could be another cause of this accident and if C++ installation does not help, then you need to share the event viewer crash logs. See this article for in crash logs: Photoshop Elements Editor Help. How to find the crash logs on to Windows
-
My creative cloud, 'Applications' tab does not load, how do I fix this so that I can update my Adobe programs for current versions?
Please take a look at this document:
-
Creative cloud cleaning tool does not open
I've updated my OS X to El Capitan, and my creative application of cloud Manager does not load one of my Apps (either to install or uninstall). I only get the current blue bars. I read through many forums on this subject now and most seem to say that it is related to a conflict with older versions of Adobe apps on my system, so I tried to wipe by downloading the Adobe Creative Cloud cleaning tool. https://helpx.Adobe.com/creative-cloud/KB/CC-cleaner-tool-installation-problems.html
But, for some reason I can't open this application. The dmg seems to go, but the program itself does not open. She bounces on my dock for a bit, then finally presents itself as "not responding".
Does anyone else have this problem?Hi Edwarde88677759,
Please see the links below:
Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress
Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel
Creative Cloud Desktop App taped blue spinning wheel after update.
If the links above do not help, please follow the steps below:
1 - Check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)
2 disable the firewall of your machine, see Windows Firewall enable or disable - Windows help , OS x: about the application firewall - Apple Support
3 turn off the firewall of the security program installed on the computer Internet.
4. After this sign off cloud creative app connect and disconnect activate Cloud Creative applications
5 - go to: Apple icon > system preferences > Security & Privacy > General > "allow applications downloaded on" changes it to ANYWHERE (to make these changes click the padlock in the corner at the bottom left of this window and enter your password on the computer, they are temporary changes)
6 force Quit Adobe all activity monitor processes / end of task manager of the tasks in the same order as mentioned below:
- Creative cloud
- Basic timing & sync to basic support
- CC library & process CCX
- Adobe Common Desktop
- Adobe update daemon
- After that, everything that said adobe on it do a force quit for her
7 launch creative cloud app and connect
Let us know if that helps.
-
Creative Cloud Desktop App does not start after installing Mac OS Yosemite
Hi all,
I just updated my Mac OS to Yosemite. Now, Creative Cloud Desktop App does not launch and InDesign CC 2014 (10.1.0.71) crashes trying to find the Roman.txt file, I have replaced it with a copy of the TimeMachine when he worked in the Mavericks.
I trashed the caches and reinstalled the same preferences, but it keeps on does not start.
The rest of the applications (with the exception of InDesign and Creative Cloud Desktop app) do not work properly.
All ideas will be welcome.
Thank you!
Mac migration (or Time Machine) do not work with the Cloud program activations
Uninstall... to run vacuuming... Restart your computer... Reinstall
-using the vacuuming after uninstalling and before you reinstall may help
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
-
My creative cloud home page does not work, I only have a blank page
As you could see it on the image under, my creative cloud desktop applications does not work.
I am more able to download apps or update.
I need to download Lightroom now.
Could you please help me?
Thank you
Well, I found a solution. As far as I know, the cc itself application needs to update, but since it is empty, you don't see that she put needs to update. So I did this:
1. close all adobe programs
2. open taskmanager
3. Select processes tab and end all adobe processes (including the creative cloud)
4 (windows key + R) to open the immediate window.
5. type %LocalAppData% and press OK
6. go to ADOBE > OOBE
7. Select and delete the file "opm" (in fact, I believe, he says opm.db)
8 open again cloud creative app
9. you should now be able to log in and update.
Mine works fine now. Good luck.
-
Creative cloud->; application manager does not work
Creative cloud-> application manager does not work. And then my Lr does not work neither.
I received a Chat support, but it failed. The incidence number 0188254578 has been open, described as "'download error ' because certainly CreativeCloud-> keep Apps stuck"downloading", but nothing happens. "
After trying the steps listed to download error in the applications of Adobe Creative Cloud desktop, application tab support team also tried to fix remote buy the problem was not solved. I could not use my apps Ps/Lr/Br during about a week!
Need help to solve the problem. I use an iMac (OS X The Captain, V 10.11.6).
Contact support - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
-
Hello, I just downloaded creative cloud, but it does not run
Hello, I just downloaded creative cloud, but it does not run
Hello
Could you please specify the error that you get when running the creative cloud, or try and attach a screenshot.
At the same time to check if they will help you: -.
For the white cloud screen creative,.
Reference:-new Creative Cloud application unusable: it is empty!
and also try:-screen black at sign - in | Creative Office Cloud app
For spinning wheel
Reference:-App does not open. Wheel of progress turn continuously
-
Try to install portable computer on a new cs6 hearing. original disc was purchased 1.5 upgrade in 2012. Update does not recognize my 1.5 as a 'product calling it '! This happened last time as well. Adobe ID < deleted by the moderator >.
Then please use the Contact Customer Care. If this link does not work then I would recommend using another computer, smartphone or tablet to contact our support team.
-
I would like to stop my paid subscription to Adobe, the creative cloud because adobe does not work on my computer. In addition, it is not possible for me to stop my subscription on the site, because it does not show I have this subscription. That's why I need to helo, please, thanks :-)
Hi Stephanie,
Please let us know the problem you are having with your Adobe Creative cloud so that we can fix it for you.
For cancellation requests, please contact customer service.
Reference: cancel your creative cloud membership
Kind regards
Sheena
-
I try to install desktop creative cloud. It does not work. Error 1
I try to install desktop creative cloud. It does not work. 1 error. What should I do?
refer
"Failed to install" error Creative Cloud Desktop application
-
Photoshop Creative cloud blur tool does not work as it should
Photoshop Creative cloud blur tool does not work as it should!
I'm going to blur a painting that I do and he don't not blur and I use the Tablet wacom Intuos 5 Med.
and I even put the sensitivty tablets for low pressure and then by default and still not get the blur tool to do its job.
I even adjusted the brush settings too to be able to scramble even more on hard settings, still nothing.
at least he bluring not enough to see major changes.
the only way I can all that Fuzzy is using the filters blur or brushes (brush mixer) settings to mix colors and make this way.
(note) I will not post my systems plug sorry I do not have it, and even technology from adobe says that I don't have to. and so I used!
just need to advise of don't not to share the system specifications.
and that is what this forum forums is for advice and read what others are saying about the issue.
It is not to publish them or share the system specs!
with the road so I don't need that advice please?
Hello
It could be that your picture is too large with respect to the dimensions in pixels for the well blur tool run.
If you zoom in to 100% you see no change when you use the blur tool?
What are the dimensions of the image in pixels?
(Image > Image size)
If you try a small image, the blur tool work?
What happened when you use the mouse instead of your Tablet?
Can you at least tell us what operating system and version of photoshop with your?
-
Creative Cloud Desktop App is not sinking fonts Typekit and files... Stuck on the loading icon
Hello
I guess you found a spinning wheel: -.
Please check the help below document:
Does not open App | Wheels of progress turn continuously
You can also view the nets below where this issue has been addressed:
Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel
Creative Cloud Desktop App taped blue spinning wheel after update.
-
Windows 7 does not recognize my color and barnes noble nook
Windows 7 does not recognize my color and barnes noble nook. It recognizes my external WD hard drive, but when I plug my nook, plug-and-play do not come and tell me that he has found a new device.
How can I solve this problem?
Angi
______________________
My personal website:
Absolutely of Angi
http://absolutelyangi.com
_________________________Dell Inspiron 530
OS version: Microsoft Windows 7 Home Premium, Service Pack 1, 32-bit
Processor: Intel (r) Core (TM) 2 CPU Quad Q6600 @ 2.40 GHz, x 64 family 6
Model 15 Stepping 11 processor Count: 4
RAM: Mb 3061
Graphics card: Intel (r) G33/G31 Express Chipset Family, 256 MB
Hard disks: C: Total - Mo 476929, Free - Mo 349361;
Total I: - Mo 476937, Free - Mo 363385;
Motherboard: Dell Inc., 0FM586, CN736048B800IW.
Antivirus: Kaspersky Internet Security 2011 - 11.0.2.556Look at this thread, third substantive post.
Maybe you are looking for
-
Satellite C660 - 108 WLAN disconnect battery
Tried to put on an older theread, but they are locked as solved. Well, mine isn't. Usual problem of the WLAN as well on the sector but WLAN adapter disconnects Internet intermittenetly on battery. I have...-Set the power save settings-Remove the driv
-
My mothers account is * address email is removed from the privacy *. She cannto remember his password. A standard to reset request does not work as the old email not available more
-
After that my monitor was sleep, the screen will become very low.
Sometimes, I have to reboot to get the full screen again. Sometimes, I can just log off and then log in to get the full screen. What causes this?
-
Passport for blackBerry how can I stop Twitter and Facebook are listed on my contacts?
I find it frustrating to find my contacts and have FB and Twitter followers listed on it. I went into my accounts under the system settings and it does give me an option to turn it off. Help?
-
I can't change some settings in Windows Update
My Windows 7 PC is part of a workgroup, not domain, but still I can't change some settings for Windows Update. I have the menu drop-down gray and set to download updates but let me choose whether to install them. I checked gpedit.msc > user configura