Similar Questions

• I see my creative cloud "my active files" on any of my devices in photoshop blend

  I see my creative cloud "my active files" on any of my devices in photoshop blend

  Melissa,

  It is all cleared now. I had to erase my mixture of photoshop and reinstall. Thanks for the interest!

• When I try to use the updated creative cloud up the file runs and then informs me that "Please connect to the internet, and then try again." But I'm obviously connected.

  When I try to use the updated creative cloud up the file runs and then informs me that "Please connect to the internet, and then try again." But I'm obviously connected.

  

  Hi Colin,

  Please try to reinstall the creative cloud after disabling antivirus and firewall.

  Reference: error download or update Adobe Creative Cloud applications

  Concerning

  Megha Rawat

• IM using windows 8 How to save work in the creative cloud as a file CS6?

  IM using windows 8 How to save work in the creative cloud as a file CS6. Ron C

  CC 2014, save under CC, and then open it in CC and save it as CS6. See here: open projects After Effects of previous versions and re-registration in previous versions

  If you do not know how to install older versions, see this: CC help | Install, update, or uninstall applications

• Creative cloud removes the files!

  Hello from France,

  Last week, our FileMaker database was simply deleted. I thought that was my mistake, but every time I have re-installed, same problem: he disappeared.

  I changed the folder of the place, and the problem disappeared.

  Friday, on my Mac 5, Photoshop has left, creative cloud made an update without any authorization, and Photoshop relaunched!

  On Sunday, I read it as a bug against the clouds Creative deleting the first folder on HD!

  CC 2015 has so many bugs, and now, it deletes the files and auto-updates to update itself without permission.

  We are working since Friday to restore our FM database and nothing Adobe...

  This is unacceptable...

  Stéphane

  Hello

  I would advice you to contact customer for no more worries.

  Kind regards

  Sheena

• Creative cloud all my files continues to go in the trash

  Files and entire folders disappear from my creative cloud folder and they are transferred to the trash. Is there a reason that this continues to be? How can I prevent this from happening in the future?

  Update of good and bad news. Good news is that the MAC, I for the first time on the issue of timing is fine, after support changed my permissions. But now, I'm trying to synchronize on a Windows machine and get the deletion again. I guess I'll bring back to support again and see what to do about Windows... will keep you.

  Adobe tech support - I hope that document you the question somewhere to help users?

• Adobe Document Cloud (clear recent files)

  Regarding Adobe Acrobat Reader DC, I can erase all recent files in my application mac & windows and even on my iPhone. However, when I click on the link to access the website of adobe document cloud, I can't find the option to clear my recent files. I am a new user, so if I simply don't see it please let me know.

  I like the cloud of the Document because it acts as a backup of all my paperworks and it gives easy access, as I have all the time on my phone, pc and mac. Thank you Adobe

  Hi bghmddj,

  Recent tab in Acrobat/Reader applications on mobile devices & system view recently viewed files, so its as a shortcut for easy access. If you disable recent files that your actual files are not deleted.

  Where as recent files on the cloud of the document are files stored on the cloud of document. If you delete the file recorded on the document cloud will get deleted.

  Let me know if you have any additional questions.

  Kind regards
  Nicos

• Creative cloud will not be installed. It is 42% any program I try.

  I need help! I got all my programs CC this morning, until what InDesign has decided to open do not. I uninstalled it and when I tried to reinstall, I was getting an error code of 11. Now all my programs CC disappeared and installation is at a standstill at 42%. I uninstalled the CC app and reinstalled, but none of the programs won't load.

  Hi Leishab66400910,

  We will be happy to help you, but before that we need to know some information like: what operating system you are using with his version?

  Until then, you can refer to the procedure below:

  1 - Check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)

  2 disable the firewall of your machine, see Windows Firewall enable or disable - Windows help OS X: on the application - Apple Support firewall

  3 turn off the firewall of the security program installed on the computer Internet.

  4 - If you have a Mac machine so if please check and confirm that your goal keeper of Mac is set to allow installs anywhere:

  To do this, go to the Apple icon > system preferences > Security & Privacy > General > enable applications downloaded from anywhere ( to perform these changes click the padlock in the lower left corner and enter your Mac password)

  These changes are temporary, you can restore these back to normal ulterieure.* *.

  5. after that, try the installation again.

  Also refer to:

  Error in downloading, installing or updating Adobe Creative Cloud applications

  Troubleshoot Adobe Creative cloud download, install and update questions

  Solve the problems installing Adobe Creative Cloud with log files

  Waiting for your response.

• where can I find the assets on the page creative cloud?

  where can I find the assets on the page creative cloud? I need to download a file and I can not find

  Creative resources of Cloud provides a place to store, collaborate, and manage your Cloud creative content.

  Creative resources of cloud is integrated into your creative workflow at home, in the office or on the road by allowing you to access and reuse your files synchronized to the desktop, mobile creations, CC libraries and free assets of the CC market. From your browser, you can also retrieve and reuse CSS information on colors, degraded, fonts, text, and other items of your Photoshop files.

  You can launch the creative resources of cloud site by pointing your browser to https://assets.adobe.com. You can also access it through practical links in your office or your profile Adobe Web tools.

  Your creative cloud assets include the files synchronized with your desktop computer, assets created using Creative Cloud enabled mobile applications and creative cloud libraries. You can browse all of these assets by using the page creative Cloud resources, which organizes assets as follows:

  Shows active files synchronized with creative Cloud Files directory on your desktop

  Creations of active active watch created using Creative Cloud mobile of mobile applications

  Libraries of design shows created by you

  Note:

  While you can perform several operations such as rename, share, download, replace and archive on the Active Desktop (files), you can only view the assets under Mobile creations and libraries, on the page creative resources of cloud.

  These links may also be of interest:

  Manage assets and files

  https://helpx.Adobe.com/creative-cloud/how-to/assets-get-started.html

  https://helpx.Adobe.com/creative-cloud/help/sync-files.html

  Operating instructions: Creative-cloud-libraries

  Creative cloud libraries

  How to share your creative cloud libraries

  How to use Adobe Stock with your CC libraries

  FAQ: Where can I find links to management and the creative file Cloud syncing?

  I'm moving the discussion toward hosting of files, synchronization and Collaboration

• Images of the shows not in the library of creative cloud

  Hello

  I selected a bunch of images among the stock of adobe and saved in a new folder in Creative Cloud Library (by selecting the image and recording overview in library of creative cloud), but the files are nowhere to be seen when I search for them in my Creative Cloud Files, not to mention the ideal, which is to find them in a library in the Muse.

  What Miss me?

  Screenshots attached.

  Thank you.

  

  In fact, the correct answer is that this feature is not yet supported in Muse. See below:

  The creative feature Cloud libraries is currently supported in Photoshop CC, CC Illustrator, InDesign CC, CC Dreamweaver, Illustrator to draw, sketch and Comp CC Photoshop.

• "Creative cloud is missing or damaged.

  I am on Windows 10, have the same problem I've seen here several times.

  I have:

  1 uninstalled ALL adobe applications.

  2 Ran the CC cleaning tool, it says remove ALL whenever he asked.

  3. restarted, rebooted, rebooted,

  4 remove any that I could find with "Adobe" as a name of folder on my system whole and also empty folders temp, just in case.

  rebooted 4.5 more...  Nothing adobe listed in my programs installed, nothing Adobe running in the background,

  5 re-downloaded (again)... the Adobe Cloud application of the link than anything the world keeps pointing too...

  6 install the application Adobe, (even made with administrator privileges)

  7 has got the same error AGAIN.  (I was not even installed of the CC apps, just signed, saw the list of my applications available and rebooted and pouf, error.)

  Go back to step 1.

  I have lived this loop two TIMES now, no help here does help.

  so... H E L P PLEASE!

  Edit: as additional info, this is an installer of Windows 10 returned, I recently had the MS "Reset the PC" software as MS calls it, so it's a pretty clean install, for the most part, (office, VS) and Autotesk Creative Suite.)

  OK, I think I got it to work,

  The trick was 6.  Installed the application Adobe, (even made with administrator privileges)

  When I install as administrator, it should work, I've tried this,

  Since I wiped it if it was easy to find what was only Adobe Cloud installed, well, I found this:

  C:\Program Files (x 86) \Adobe\Adobe Creative Cloud\ACC

  File: Cloud.exe Creative

  I put it to 'all users' run as admin... Ottoman, problem disappeared.

  I reboot and it fires just with everything else.

  In all my research on this site, I have not seen this particular little help, so, maybe it will help someone else.

  So to be useful (it's for Windows 10, may or may not work anywhere else.)

  1. go in: C:\Program Files (x 86) \Adobe\Adobe Creative Cloud\ACC

  2 right-click: Creative Cloud.exe, then click on "Properties".

  3. Select the tab 'comparability '.

  4. down, there is a marked shield button: click the "Change settings for all users".

  5. check "run this program as an administrator".

  6 ok, Ok and your done, reboot and I hope it was her.

  I don't know if there are security problems with this, you will have to ask Adobe.  It is their tool.  It's just got rid of this error.

• I get a 201 error when I try to download a desktop Creative Cloud. My Internet is fine. Can you help me?

  I cant't by downloading Creative Cloud Desktop software. I get an error 201 at 50% scale. Adobe says this is caused either by a download (?) break or faulty internet network. Well, I can say that my network is quite OK. Each download I do, all the sites in the world is managed EXCEPT this Creative Cloud Desktop contained file. Can someone help me?

  try using a different browser or other wired connection.

• At my wits end, try to install the office creative cloud for the last 4 days

  I'm trying to download the office cc on an iMac OX 10.10.3 running version. I upgraded especially to try to install cc after having problems. The upgrade means I lost iPhoto / an upgrade due to VM Fusion necessary (I need to run Adobe CS 5.5 for Windows, which is an upgrade of a product I bought until I'm Mac). I spent the last 4 days round in circles on the forums. I have used the CC cleaning tool, past internet service (because at one point, I got an error 201), disabled WIFI, discarded all my Adobe existing facilities (including Adobe CS 5.5 for Windows) and off the Mac several times in the last 4 days in the last 4 years. Desktop CC is (I think) just a 3 MB file. Can't someone just send a file/exe. I tried to access the direct file on a link suggested by a member of the staff of Adobe on the forum, but access has been denied. I want to get Windows on my Mac. I just want a trial of photoshop and lightroom. Please help.

  Click on the link below and open Photoshop Elements download page.

  Just keep the page open.

  https://helpx.Adobe.com/Photoshop-elements/KB/Photoshop-elements-10-11-downloads.html

  Then click on the link below and download Adobe Creative Cloud Installer direct file. :

  http://trials2.Adobe.com/AdobeProducts/KCCC/1/OSX10/ACCCx3_0_0_74.dmg

• Why the creative cloud update fails to install?

  I can't use my creative cloud because he keeps trying to install an update, and fails.  How to solve this?

  To resolve this problem each time a new version (Windows 7 64-bit) is released is as follows:

  1 uninstall Adobe Creative Cloud Desktop

  2. download and run the cleanup tool Adobe CC (against Creative cloud only)

  3. manually delete the folder Adobe\Adobe creative cloud under Program Files (x 86) - I noticed that, sometimes, there are several files with the same name that ends with a different version number. In any case, the cleaning tool is not clean a lot, apparently, since it's not even delete the folder of the program itself.

  4. manually clean the registry of all references to Creative Cloud Desktop

  5. run CCleaner

  6 reboot

  7. download and run the installer of creative cloud before running anything else.

  If you still experience this problem please let us know, so that we can try to fix it for you.

  Process to kill would be.

  • All Adobe Applications
  • Using creative cloud | Process conflict resolution
  • Antivirus, firewall-all for download program.
  • Guest of installation of close SafariNotificati

  Concerning

  Baudier

• Cannot start the Creative Cloud sync on Mac OSX

  Hello

  I am unable to start Creative Cloud synchronization of file under Mac OSX 10.9.3. By clicking on 'Start Sync' in the screenshot below causes the creative dialog box clouds white Flash and then the page "Start syncing" appears again.

  

  By clicking on the new button and it seems a whir in life (see below), but after some time looks like it times out and goes back to the screen "Start Sync". I restarted the creative cloud app, the relaunch finder, changed the target synchronization and rebooted the computer location. Still the same problem.

  

  I hope someone can help. I bought an add on for Lightroom and you want to use the feature to synchronize to install - as well as the activation of file synchronization.

  Hello

  This problem has been resolved on another post. See here for the solution:

  Re: Synchronize file won't turn on