Creative cloud removes the files!
Hello from France,
Last week, our FileMaker database was simply deleted. I thought that was my mistake, but every time I have re-installed, same problem: he disappeared.
I changed the folder of the place, and the problem disappeared.
Friday, on my Mac 5, Photoshop has left, creative cloud made an update without any authorization, and Photoshop relaunched!
On Sunday, I read it as a bug against the clouds Creative deleting the first folder on HD!
CC 2015 has so many bugs, and now, it deletes the files and auto-updates to update itself without permission.
We are working since Friday to restore our FM database and nothing Adobe...
This is unacceptable...
Stéphane
Hello
I would advice you to contact customer for no more worries.
Kind regards
Sheena
Tags: Adobe
Similar Questions
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When I try to use the updated creative cloud up the file runs and then informs me that "Please connect to the internet, and then try again." But I'm obviously connected.
Hi Colin,
Please try to reinstall the creative cloud after disabling antivirus and firewall.
Reference: error download or update Adobe Creative Cloud applications
Concerning
Megha Rawat
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Problem by instilling creative cloud after the removal
Hello
I have a problem in my Mac Book,
I instill creative cloud successively.
After that I am instilling Illustrator & Adobe Acrobat Reader and it is working very well.
But when I try to instill Adobe After Effect, the creative cloud does not work and I delete each manual things.
Then I restarted my laptop and I'm trying to download the creative cloud agin, the download of the file, but when I double click to instill creative cloud, there is nothing appear.
I have tried the cleaning of creative cloud tool and restart the laptop, but things do not work.
It is not an error code.
uninstall all cc including the application of cc office.
clean your computer of files cc by http://www.adobe.com/support/contact/cscleanertool.html
Restart your computer (do not skip this)
Reinstall the cc desktop application, https://creative.adobe.com/products/creative-cloud
Use the desktop application to install your programs and the cc events
If this fails, troubleshooting installation problems with log files in Adobe Creative Suite (CS6, CS5, CS5.5), PS Elements and Premiere Elements
-
tried to install creative cloud but the installation file does not work.
tried to install creative cloud but the installation file does not work.
the installation window is suddenly turned off.
What can I do?
Mac or Windows and EXACTLY what version of the operating system?
Recent Mac AND Windows operating systems have been known to cause problems "weird."
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and disable your firewall
-also clear the cache of your browser if you start with a fresh browser
-check the file hosts for blocked entries https://forums.adobe.com/thread/1912777
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html
http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html
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in app police office creative cloud in the assets tab and tab file does not open
I opened the creative cloud by clicking on the icon in the menu bar, the active tab opens but I can't get the file and fonts to open. market will be. I really need fonts to open to finish a project.
Hi Melinda. It worked for me...
If you see an infinite spinner in the tab fonts of creative cloud, perform the following steps to resolve the problem:
1 leave the desktop application Cloud Creative
2. in the menu go to the Finder, select go to folder
3. paste this path, and click OK:
~/Library/preferences/
4. in the window that opens, you should see a list of files, including com.adobe.accmac.plist
5. click on com.adobe.accmac.plist and rename it to com.adobe.accmac.plist.old. You will be asked to confirm that you want to change the .old extension.
6. start the creative Cloud desktop application again.
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I just upgraded from Creative Suite creative cloud. The application CS files are still on my computer. Can I just delete or what I have to do an uninstall first? Thank you!
You should always uninstall programs. Before that, however, you must disable by opening one of the applications in each different Suite and by selecting help-> Deactivate.
-
I would like to remove Adobe Creative cloud of the bar menu on my Macbook and my computer altogther, but it won't uninstall and I get a message saying "unable to désinstaller the creative cloud to desktop. You still have Creative Cloud applications installed on your computer in need. "As far as I know, I have all the apps creative Cloud on my computer!
Hello
Please see below for the required details.
https://helpx.Adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
Thank you
CharAt()
-
I downloaded CreativeCloudSet - Up.exe. When I double click on this file. Adobe Creative Cloud installs the desktop icon and the program tries to open but don't ever completely. The turning turn (for hours), but the program never opens?
Hi J.derrick,
Please check the help below document:
Does not open App | Wheels of progress turn continuously
Kind regards
Sheena
-
IM using windows 8 How to save work in the creative cloud as a file CS6?
IM using windows 8 How to save work in the creative cloud as a file CS6. Ron C
CC 2014, save under CC, and then open it in CC and save it as CS6. See here: open projects After Effects of previous versions and re-registration in previous versions
If you do not know how to install older versions, see this: CC help | Install, update, or uninstall applications
-
pay $49,99 and the application does not change "open" again in "trial"... I restarted the creative cloud with the login and nothing change...
Wow!
So many entries of URL blocker, Adobe, this is the reason why you are unable to activate the CC apps.
Follow the procedure below:
- Remove all entries that has name of adobe. Then close the Textedit, it will Autosave.
- Make sure that there is no entry of Adobe on the inside.
- Then copy and paste the Hosts file in folder etc.
- We replace the modified hosts file that we had copied on the desktop with the original Hosts file inside the folder etc.
- When you are prompted, the authentication by password Mac,
- Be sure to select the option Replace ...
- Once you have replaced the Hosts file, double click on it again and check if the Hosts file is free of Adobe entries.
- In the affirmative. launch creative cloud application and load the list of Apps and check.
-
Windows empty creative cloud after the first installation. where is the problem?
Hi all, I have install a creative cloud of the trial for lightroom, but after the windows installation is empty, so I can't install lightroom. where is the problem? can someone help me?
--
Arturo
As the primary diagnosis, try to remove the file opm.db once and check.
Launch the Task Manager, to terminate any process like the creative cloud, CoreSync Adobe related to... etc.
Then follow the procedure below:
Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.
Type below command and press the enter"" key.
AppData
It will open the Appdata folder.
Then go to the Local > Adobe > OOBE. OOBE folder and delete "' Opm.db ' file."
Once you had deleted opm.db fIsland, relaunch the application Adobe Creative Cloud and check.
-
Can I install my creative cloud on the second computer? I would also like to use it on my macbook, imac not only?
And how to proceed?
Help!
use the installation cs6 files and your cs6 serial number:
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
- Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6.4| 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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I have upgraded to Windows 10 64 Pro and all my apps Adobe has stopped working; I get the popular "MSVCP110.dll is missing" issue; I uninstalled everything, including the creative cloud, rebooted the PC and installed it back again! Same thing! I tried this several times. I'm really stuck! Can someone help with how this is solved; I follow online (two solutions) and tried both; not good! No matter what I do, I get the error! The rest of the applications say they are absent from the other files like this; It seems that there is something to do during the installation that keeps this issue alive!
Run the command to check the file system once:
https://support.Microsoft.com/en-in/KB/929833
Also repair Microsoft Redistributable packages from the control panel > programs and features.
If not installed, download and install the Visual C++ 2013 package.
Let me know if you need more assistance.
-
How to install Photoshop Creative cloud on the D: drive instead of the C: drive?
How to install Photoshop Creative cloud on the D: drive instead of the C: drive?
Hello
Please see the FAQ section of this link: download and install Adobe Creative Cloud applications
NOTE: We suggest to install the application on the primary drive however, you can configure the destination of installation of in creative cloud application preferences. Please note that there will always be shared resources stored on your primary drive. In addition when installing temporary process files will also be created on your main drive.
If you have already installed Photoshop you have to uninstall and make the changes of the location in Creative Cloud Desktop app after that reboot the machine and now to install Photoshop Again and it should install on you new chosen location.
Let us know if that helps.
Kind regards
Bani
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Creative cloud in the 'Community' section window shows only not in full width
Does anyone else have this problem that the community does not appear in full width? It's rather stunk and he does not get resolved almost all year round. I have the latest version of creative cloud on Windows 8.1.
Please try to close the process creative cloud of the Task Manager and rename the folder in OOBE OOBE.old of: %localappdata%/Adobe.
If that isn't working, please try to remove the creative cloud using cleaning tool or cloud creative uninstaller and reinstall it using the: https://helpx.adobe.com/creative-cloud/help/install-apps.html.
Let us know if that helps.
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