Creative cloud will not be installed. It is 42% any program I try.
I need help! I got all my programs CC this morning, until what InDesign has decided to open do not. I uninstalled it and when I tried to reinstall, I was getting an error code of 11. Now all my programs CC disappeared and installation is at a standstill at 42%. I uninstalled the CC app and reinstalled, but none of the programs won't load.
Hi Leishab66400910,
We will be happy to help you, but before that we need to know some information like: what operating system you are using with his version?
Until then, you can refer to the procedure below:
1 - Check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)
2 disable the firewall of your machine, see Windows Firewall enable or disable - Windows help OS X: on the application - Apple Support firewall
3 turn off the firewall of the security program installed on the computer Internet.
4 - If you have a Mac machine so if please check and confirm that your goal keeper of Mac is set to allow installs anywhere:
To do this, go to the Apple icon > system preferences > Security & Privacy > General > enable applications downloaded from anywhere ( to perform these changes click the padlock in the lower left corner and enter your Mac password)
These changes are temporary, you can restore these back to normal ulterieure.* *.
5. after that, try the installation again.
Also refer to:
Error in downloading, installing or updating Adobe Creative Cloud applications
Troubleshoot Adobe Creative cloud download, install and update questions
Solve the problems installing Adobe Creative Cloud with log files
Waiting for your response.
Tags: Adobe
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https://www.adobe.com/account.html for subscriptions on your page from Adobe
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This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
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Here are the various support channels:
Phone: support phone | Orders, returns of trade
Chat support: Customer Contact
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You can also view the nets below where the issue has been addressed:
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Please check the help below document:
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You can also view the nets below where this issue has been addressed:
Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel
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