Creative cloud desktop screen is empty

I use lightroom for a few years now and have the lightroom + photoshop package.  The desktop application of creative cloud I should be able to update lightroom from never worked.  When opening it the screen just says: 'Creative cloud' in the bar higher, but lower than there is absolutely nothing.  There should be the drop downs to access applications, fonts, etc.  I can't do anything here, except a drop-down menu which gives me 3 options..., help arrow, PIN to the notification area, & leave.   I uninstalled it, reinstalled, and I have never anything but an empty window creative cloud that does give me any options to do anything.   I have a 64-bit windows system 7.

White screen

https://forums.Adobe.com/thread/1249756

Tags: Adobe

Similar Questions

  • My Creative Cloud Desktop application is empty?

    My Creative Cloud Desktop application is empty? Several times I uninstalled and installed again but still Virgin, all white. Someone who has the trick? I dare not uninstall any program if it would not work to install them again, because I use them every day. I have CC subscriptions.

    Thanks, I just fixed the problem with the support of the cat.

    I uninstalled the app CC,

    delete the folder Adobe Application manager

    delete the folder AAMUpdater and OOBE in the ~/library hidden > Application support > Adobe folder,.

    deleted the Adobe Application Manager and OOBE files in / library > Application support > Adobe folder,.

    downloaded and reinstalled CC app.

    Thank you

  • Creative Cloud Desktop App is empty - El Capitan

    Hello

    Whenever I boot my Mac desktop application the CC appears blank when I click on the icon. Ive tried various fixes on these forums, but nothing works.

    The only way I can get this work is whenever I start up my Mac, I have to uninstall it and then reinstall it. Then it works. Until next time anyway.


    There must be a fix now for as long as it becomes very irritating.

    Screenshot 2015-12-10 02.16.55.png

    Thanks in advance

    Please see the links below.

    Hope this will help you.

    Kind regards

    Hervé Khare

  • Creative Cloud Desktop is completely empty

    I installed creative clouds for quite a long time and worked perfectly, in these last days, I saw the window of the totally blank creative cloud.

    I don't see any application, updates and other services that are displayed. I tried to re - install, but there is an error message stop the re-installation of the

    request. I am running 64-bit Windows 8.1. Any suggestion is appreciated.

    White screen
    https://forums.Adobe.com/thread/1249756

    Sign-in black screen | Creative cloud desktop application
    https://helpx.Adobe.com/creative-cloud/KB/black-screen-sign-in-creative-cloud.html

  • Adobe Creative Cloud desktop screen display problem

    Does anyone have problems after the Creative Cloud Desktop () lights out after the last update?

    Check the version of the worm had to file (Adobe Desktop Service.exe) is 3.3.0.151

    ACC_screen.png

    Through the Release Notes connect you and found a cause what the problem

    When you look at the note accompanying this week

    Using creative cloud | Creative Office Cloud app | Release notes

    Version 2.3.0.151 released on 24/09/2015

    • This update brings considerable improvements in the installation experience:

      • Processes which are in conflict with the installation of the products are displayed before the download starts. In addition, notifications about the contradictory processes are much more useful.
      • Installation and download acrobat DC is improved to support already installed versions of Acrobat.
    • If you change your subscription, the creative Office Cloud app now shows your current state of the law for each application.
    • HiDPI support on Windows was added.<-believe this="" is="" what="" cause="" the="">
    • Integrity of the Adobe Service software is built into this update.
    • Other bug fixes.

    and I can currently temperley work round the issue of disable support high DPI in the window

  • Adobe Creative Cloud opens on an empty space on the screen and does not load anything

    The Adobe Creative Cloud screen opens.  On my Mac, rotation of the icon of the indirect approach.  But nothing loads.  I tried to uninstall the creative cloud application, so I could reinstall it, but it wouldn't let me.  Instead, I got a screen saying I couldn't uninstall because I still had the cloud creative apps on my computer.

    Please tell us what to do.  Thank you.

    Please try to uninstall the creative Office Cloud app using the directions and the uninstaller available here: uninstall the Adobe Creative Cloud desktop application. Once the creative cloud desktop application has been removed by using the uninstall program, please reinstall by following these instructions: use of the desktop Adobe Creative Cloud to manage your applications and services application

  • Adobe Creative Cloud desktop is empty

    Yesterday, I was able to download and use the trial version of Indesign using the cloud to create Adobe. After that my system was horribly slow to market this morning, I ran a system restore, which removed Indesign and Adobe Creative Cloud.

    I have redownloaded creative cloud and nothing has worked. I downloaded and ran the cloud creative cleaner, rebooted my system and redownloaded creative cloud, and this finally worked. But as soon as Creative Cloud Desktop opens, the program is empty, with the exception of the gear wheel at the top right, which only allows me to go through Adobe, pin the program to the notification area and stop smoking.

    Ive tried looking for a solution, by renaming the OOBE and omb and still nothing works. Ive deleted all files related to indesign and creative cloud and ran the vacuum cleaner to remove all files, restarted my computer and then redownloaded creative cloud but always without success.

    Any ideas on what I can do so that I can get back to work?

    Thank you!

    I took another look at the creative cloud more own instructions and realized that I was not to run correctly. I read too quickly the instructions. I got it operational. I forgot to run as administrator.

  • I installed creative cloud desktop successfully, but when I open the application the screen is totally blank. I can only go to HELP or stop.

    I installed creative cloud desktop successfully, but when I open the application the screen is totally blank. I can only go to HELP or stop.

    I already tried to reinstalled but it did not help.

    Please try the following forum link and offer if it was able to solve your problem or not.

    White screen after the loading of creative cloud?

  • Cannot install Creative Cloud desktop application. It freezes just at some point.

    I have a brand new machine running Windows 8.1. I don't know much on the card, so if you need more information about my setup, please tell me where to find it.

    I can't install the creative cloud desktop application. It freezes just at some point. I had this problem several months ago. I had a conversation with someone from Adobe, and they had no idea what it was. I then called and the phone was essentially passed around a person trying to figure out what it was. They took my screen, they tried all the stuff I've read in the forums. Finally, I asked for the highest in person at the office and that this person finds a workaround solution that worked for all these months.

    However, now that I tried to update the desktop creative cloud application, the update froze about 40-50% each time, so I uninstalled the creative application of Cloud and then tried to reinstall. Now, I have the same problem that I had several months ago, where when I double click on CreativeCloudSet-Up, and he says it is downloading, it freezes quickly and it's there. No error message, it is there forever until I kill the process. I can't cancel it even properly.

    I have very slow internet. I don't know if that has anything to do with it, but I was download all the CC apps directly on the internet, but since I pay close to $60 a month, I would really like the CC desktop application. I'm sick of every update manually on the download Web site.

    I've read all the threads, empty or packed full of answers, and none of the suggestions seem to help me. Maybe I don't know what I'm doing, but I really don't think not that paying $60 a month should oblige me to play with a bunch of files and cleaners, etc.. I can't believe that this problem has not yet been resolved.

    It might have something to do with my computer? Or my internet provider is blocking something Adobe? I have no idea and I'm honestly so frustrated. I just work every day and spend the rest of the night trying to solve this problem, and I'm sick of it. I call again, because it was a disaster last time. I've been on the line for more than 4 hours, and again, they didn't solve the problem correctly.

    I am desperate and tired of this 100%.

    Nothing? Is there no solution to my problem? Have no choice but to cancel my subscription? Software piracy Adobe would me much less worry than that, and this isn't the way it should be.

  • My Creative Cloud Desktop application said that apps that are not installed.

    Important thing to note: I system restored yesterday, that deleted programs I had installed the day before.

    After my previous discussion received no response, I looked for solutions more and found one of only two weeks now has suggested that the OOBE folder I have rename was not correct. I should go in Program Files/Common Files/Adobe and rename the OOBE folder it OOBE_old. While I'm looking for what I am on the phone with a customer service representative I annoyingly do not remember the name that is asking for the remote control of my computer, I am reluctant to give it, of course. So I tell him that I am running this solution, that he says is very well. So I run the solution, and finally, the creative cloud desktop application does not start with a blank screen! In fact, he asked my username and password! I enter and access the normal page in the list of installed applications, etc. Except, there is no trace of the apps installed on my computer, in fact, the creative Cloud Files folder is empty. They are not in my list of installed programs. Because, of course, they were removed yesterday by restoring the system. But, he now doesn't give me the option to reinstall. I tell the customer Rep this service. Then, the customer service representative hangs up on me. Hangs up on me.

    I still don't have a solution, and the man who could have given me one clearly did not bother to do. It is representative of your customer service?

    I care more about this issue, to be perfectly honest.

    For the benefit of any person who has the same problems as me, that's what I did to solve it:

    I run the Adobe CleanerTool to wipe the creative cloud. Then I executed a second time to erase any trace of cloud creative apps. Now! It works! No thanks to the customer service.

  • Shortcut missing for the creative cloud desktop application

    Hello

    I tried to download creative cloud on Windows 10. The installation seems to cut out after a few seconds, and the desktop icon appears to be a screen with a blue square. When I try to open the program it tell me that there is a shortcut missing and that "Windows searches for creative exe Cloud." I uninstalled and reinstalled and restarted my computer several times and it's the same thing every time. Any suggestions?

    Hi Caitlinrenee94,

    As you have tried all basic troubleshooting steps, I recommend you follow the steps shared here and see if that helps: error "Unable to install" received when installing Adobe Creative Cloud desktop App.

    Share the results with us.

  • Adobe Creative Cloud Desktop not charge me

    A few days ago, when the tube came out last program updates adobe.

    I refresh programs that I used to do, spend the day, I opened the creative cloud and I went out load and load and load. I thought it was my internet restart my internet and reopened. And is no longer, I have this problem several days and is not the solution for this. I read in some forums adobe having to uninstall the program and nothing always with this problem.

    I hope to please help me with this problem and I need to open the Adobe Creative Cloud desktop computer. It is worth noting that use windows. concerning

    Hi Victor,

    Please see Troubleshooting FAQ: what should I do if I get a blank white screen, spinning wheel, or my CC application does not open?

    Hope that helps!

    Kind regards

    Sheena

  • Creative Cloud Desktop app can not update all apps?

    Hi, apologies if this is a common question, but I couldn't find a solution that solved my problem anywhere. I recently bought a new Toshiba satellite. I use a wacom intuos 4 and downloaded the drivers available on my laptop. The laptop is windows 10. Then I downloaded the demo version of the adobe creative cloud desktop application and downloaded the trial versions of Photoshop, flash/animate after effects and pro first.

    Initially I had problems to download my first app, Photoshop, but finally it downloaded and installed. However now I remember constantly that the updates are available for my apps but whenever I try to update I get a "Failed to update" message "unable to reach the Adobe servers. Please check your internet connection, firewall settings and then try again. »

    My internet connection is fine, I removed Mcafee security and then turned off my firewall, windows defender break '! s real-time protection, rebooted and still all refuse to update. Photoshop opens and seems to work ok from what I can tell. Is there something on my laptop which is in conflict with the CC app? The tests even update? I was about to buy the complete suite but this app has had a lot of trouble up to now. I hope someone can help me find a solution.

    Thank you very much in advance

    Don

    You can also view guests. It may be necessary to empty the hosts file. He gets sometimes dotted with additional ip address break subsequent attempts to activation and they should all be deleted.

    Click Start > run, then type: % systemroot % \system32\drivers\etc and then press ENTER.

    Or just browse in the path and find the hosts file in the etc folder

    C:\Windows\system32\drivers\etc

    Right-click on the hosts file, and then select open. Select the application Notepad open the hosts file.

    Save the hosts file: Choose file > save as, save the file as hosts.backup, and then click OK.

    Look for the original hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and remove these entries.

    Save and close to overwrite the file.

    What a Hosts file looks like normally.

  • MacOS 10.10.5, Adobe Creative Cloud Desktop App Error: 204 during the refresh

    Dear community!

    MacOS 10.10.5, Adobe Creative Cloud Desktop App Error: 204 during the refresh. Then, by running the uninstall for CC App. program, downloaded CreativeCloudInstaller.dmg on the Adobe site and tried to install the App error Code. : 43 during the installation. I cleaned everything with Soft Cleaner, no effect. I deleted all the Adobe programs and applications related and downloaded CreativeCloudInstaller.dmg once again - during installation error: 43. Now, I'm speechless. Can someone please give me a hint, how I can solve my problem?

    Hello

    You will need to uninstall and reinstall the application.

    If you want you can follow the procedure:

    1) click on the Finder and find the options listed next to the Apple icon located in the upper left corner of the Office to screen and click the "Go" menu button and select 'utilities '.

    (Applications > Utiliites)

    Look for a CC Adobe and Adobe Application Manager folder under utility window and trash both folders.


    2) trash Adobe Creative cloud of many Applications.

    3)

    (1) right-click on the icon in the Finder, then select the option "Go-ToFolder.

    (2) you will get a text box, type in the following command and then press the 'return '. (Don't miss ~ symbol)

    ~/Library

    (3) then navigate to Application Support > Adobe.

    Open the Adobe folder and trash folders named AAMUpdater and OOBE.

    4)

    (1) right-click on the icon in the Finder, then select 'Go - To' folder.

    (2) you will get a text box, type in the following command and then press the 'return '.

    / Library

    (3) then navigate to Application Support > Adobe.

    Open the Adobe folder and trash folders named AAMUpdater, Adobe Application Manager and OOBE.

    5) click on the link below and download & run Adobe Cleaner tool:

    Select the option "Adobe Application Manager for Mac OS X 10.6 ' and then click on"Clean up selected. "

    https://helpx.Adobe.com/content/help/en/Creative-Suite/KB/CS5-cleaner-tool-installation-PR oblems/_jcr_content/hand-Sea/accordion_container_1/accordion-nominal/accordion-point-1/agreement I on-item-par/procedure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleane r Tool.zip

    6) click on the link below and the downlaod Adobe Application manage and install the same. http://download.Adobe.com/pub/Adobe/creativesuite/CC/Mac/ApplicationManager9.0_all.dmg

    Once the installation is complete, the installation box will disappear.

    Open the Applications folder, then search icon Adobe Application Manager.

    Double-click it, it will start the update process and is updated for creative cloud application.

    Kind regards

    Sheena

  • Creative Cloud Desktop App (Mac) does not load

    I have updated for Mac OS X El Capitan 10.11.1 a while a go and the application of Office CC began to turn does not. Now I am unable to sync my photos from Lightroom on Mac and iPad, I could not sign in my account in Lightroom CC.

    Looks like the icon in the menu bar (medium grey I'm not connected):

    Screen Shot 2015-10-08 at 4.43.48 AM.jpg

    And when I clicked it, the window looks like this:

    Screen Shot 2015-10-07 at 10.47.54 AM.jpg

    I guess that means it loads, but this process should normally take only a few seconds, but it takes hours and days on my Mac. I have been using Google DNS (8.8.8.8) on my network because my position is subject to pollution of DNS. I tried to go back to my default DNS, but it has not changed the answer. Ideas and instructions would be helpful, thanks!

    Hello

    Please check the help below document:

    Does not open App | Wheels of progress turn continuously

    You can also view the nets below where this issue has been addressed:

    Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

    Creative Cloud Desktop App taped blue spinning wheel after update.

Maybe you are looking for