My Creative Cloud Desktop application said that apps that are not installed.

Important thing to note: I system restored yesterday, that deleted programs I had installed the day before.

After my previous discussion received no response, I looked for solutions more and found one of only two weeks now has suggested that the OOBE folder I have rename was not correct. I should go in Program Files/Common Files/Adobe and rename the OOBE folder it OOBE_old. While I'm looking for what I am on the phone with a customer service representative I annoyingly do not remember the name that is asking for the remote control of my computer, I am reluctant to give it, of course. So I tell him that I am running this solution, that he says is very well. So I run the solution, and finally, the creative cloud desktop application does not start with a blank screen! In fact, he asked my username and password! I enter and access the normal page in the list of installed applications, etc. Except, there is no trace of the apps installed on my computer, in fact, the creative Cloud Files folder is empty. They are not in my list of installed programs. Because, of course, they were removed yesterday by restoring the system. But, he now doesn't give me the option to reinstall. I tell the customer Rep this service. Then, the customer service representative hangs up on me. Hangs up on me.

I still don't have a solution, and the man who could have given me one clearly did not bother to do. It is representative of your customer service?

I care more about this issue, to be perfectly honest.

For the benefit of any person who has the same problems as me, that's what I did to solve it:

I run the Adobe CleanerTool to wipe the creative cloud. Then I executed a second time to erase any trace of cloud creative apps. Now! It works! No thanks to the customer service.

Tags: Adobe

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    Creative Cloud.JPG

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    < deleted by the moderator >

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    2016-03-08.png

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