Creative cloud does not install correctly

Hi guys,.

Have recently implemented a new mac using migration assistant and found that the CC is now not working not not so none of my apps will open. Uninstalling CC and the browser used for vacuuming, refreshed before you download the latest version from the web, but all I get is a greyed on the icon in the MenuBar with no robot

I use a 27imac (mid-2012) with OSX 10.9.5

Any help would be appreciated

Concerning

Bruce

Hi guys,.

After a search through this forum I found a series of things that when applied together solved the problem (I use a mac)

1. I found in Applications > Utilities folder an app called Adobe Application Manager, which I deleted manually

2. I then uninstalled creative Application of cloud

3. I then downloaded the creative cloud cleaning tool (windows and mac version found here - cleaning use of the CC tool to solve installation problems |) CC, CS3 - CS6

4. download and install the new application - MAC Manager: http://download.adobe.com/pub/adobe/creativesuite/cs/mac/ApplicationManager7.0_all.dmg

PC: http://download.adobe.com/pub/adobe/creativesuite/cs/win/ApplicationManager7.0_all.exe

open it and start the application, that he will then proceed to level itself - I then found the CC icon in the menu bar at the top allowing me to install apps.

More on this issue in this thread- my creative cloud application installs

Hope this helps

Tags: Adobe

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