Creative cloud does not work! It is said it is to install an update, but it is stuck on 5%. Only opens as a window, or go to help link, and I can't even uninstall it.

I can't cloud creative position to cancel the frozen installation. It's been 3 days already. He says it's 5%, but only goes up. I can't even uninstall it because it works apparently still an update!

Hi Erica,

Please check the help below document:

h ttps://helpx.adobe.com/Creative-Cloud/KB/Error_Code_2_failed_update.html

Kind regards

Sheena

Tags: Adobe

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